Builders Merchants
Customer: EH Smith
Site link: ehsmith.co.uk
EH Smith embraces digital era with solutions from Kerridge CS
Digital solutions have helped many builders’ merchants future-proof their operations and open up new opportunities, including EH Smith. Senior Business Analyst James Cave reflects on how Kerridge Commercial Systems’ (KCS’) K8 software has helped the company grow, adapt, and meet its digital ambitions for the future.
The need for builders’ merchants to adopt digital solutions has never been greater. Technology has proved integral to helping merchants tackle challenges, including those posed by the Covid-19 pandemic, but also position them for future success.
EH Smith, one of the UK’s largest independent building, timber and brick suppliers, is the perfect example of a merchant that is using digital solutions to become more agile and adaptable. EH Smith installed its K8 business management software two-and-a-half years ago, and now supports the business with everything from sales right through to general management and finance. The business learnt a number of valuable lessons during the implementation phase, which James believes any builders’ merchant should consider when choosing a new ERP provider.
Highlights
- Establishing a digital roadmap to future-proof operation
- Being able to access the K8 system remotely
- Automation of purchase ledger processing
- Eliminating time-consuming delivery management processes
- Plans for adopting e-apps, including K8 ePOD and K8 eReceipts
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Many of our back office functions could be performed from home - we have a VPN that enables people to use the system from anywhere, and the KCS client had no problem handling these access requests.
- James Cave, Senior Business Analyst, EH Smith
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