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Sales Order Management

Sales Order Management

Delivering fast, efficient customer service

We understand the familiar challenges your business faces in delivering quality customer service. In a busy, fast moving distribution environment, customers are demanding, often have little time to spare and want to complete their transactions as quickly as possible. From our experience, providing consistent, quality service also means being able to establish competitive advantage and long term customer relationships.

Our integrated solutions are designed to put your team in control of your customer experience from start to finish. With everything they need to serve customers at their fingertips, starting with quick and elegant search facilities. Immediate visibility of inventory detail, images, promotions, alternative and complementary products build up the picture of what your customers are looking for. Plus flexible software tools that can help you maximise the value of every transaction.

With a solution from Kerridge Commercial Systems (KCS), you can provide your customers with the experience they are looking for; speed, efficiency, quality and profitably.

Solution highlights

  • Sophisticated product search and find facilities

  • Comprehensive product information and images

  • Accessory, complementary and alternative product options

  • Targeted promotions – tailored to transaction specifics

  • Fast order placement including payment/credit account detail

  • Fully integrated with picking, despatch and delivery processes

  • Advanced profit margin management and reporting facilities

For more about how KCS Sales Order Management could make a real difference to your business, contact us or download a brochure today.

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