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Helpdesk Support

Expert Helpdesk Support Services Tailored to Your Needs

Although our software is reliable, easy to understand and use, we recognise that customers will need support after we’ve completed the installation.

Our team of experienced technical and application analysts can provide assistance with problems and queries relating directly to data processing, software operation, functionality or changes. We offer professional IT service desk support at whatever level your business needs to optimise efficiency across its operations.

Whether your issue relates directly to your business or is of a more technical nature, our expert team can break the problem down into more simple terms and fix it for you.

Helpdesk Support Services: Benefits at a Glance

  • Maximises user efficiency by resolving your issues quickly

  • Assists with both technical and related business issues

  • Guarantees response times to meet your business' needs

  • Offers different support levels, such as Gold, Silver and Bronze, to suit your requirements

  • Restores trading systems that have encountered problems

To find out more about our IT service desk support services, please visit our customer portal website or contact us today.

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EDP Limited rebrands to Kerridge Commercial Systems

Combining our industry knowledge and expertise

Read more.

Pete Clegg, Sales Account Manager said of the rebrand: “We have grown from a business with sixty people to an organisation with more than 850 and are now part of a strong global brand.”