Helpdesk Support

Expert Helpdesk Support Services Tailored to Your Needs

Although our software is reliable, easy to understand and use, we recognise that customers will need support after we’ve completed the installation.

Our team of experienced technical and application analysts can provide assistance with problems and queries relating directly to data processing, software operation, functionality or changes. We offer professional IT service desk support at whatever level your business needs to optimise efficiency across its operations.

Whether your issue relates directly to your business or is of a more technical nature, our expert team can break the problem down into more simple terms and fix it for you.

Helpdesk Support Services: Benefits at a Glance

  • Maximises user efficiency by resolving your issues quickly

  • Assists with both technical and related business issues

  • Guarantees response times to meet your business' needs

  • Offers different support levels, such as Gold, Silver and Bronze, to suit your requirements

  • Restores trading systems that have encountered problems

To find out more about our IT service desk support services, please contact us today.

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Customer Conference 2017

Chesford Grange, Warwickshire | 17th - 18th May

Customer Conference 2017

Thank you to everyone who attended the Konnect17 customer conference this week! We will soon be posting a video of the conference!