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A Day in the Life - Roshan

Trading Team Leader (Johannesburg, South Africa)

How long have you worked for Kerridge Commercial Systems (KCS)?

I have worked for KCS for three and a half years. I first joined the team as a Trade Analyst in 2014 and was promoted a year later to Trade Team Leader. I look forward to growing my role.

Describe your typical day

A typical day involves managing and assisting the trade support team, dealing with customer escalations and feedback, prioritising and re-prioritising issues, and handling whatever else arises at the time.

What do you like best about Kerridge Commercial Systems?

It’s a good company to work for. Staff welfare is a priority and I have seen KCS go out of their way to make the employees feel a part of the company.

What would be useful for new hires to know about Kerridge Commercial Systems?

Do not be afraid to ask questions – everyone is helpful and will help as best as they can.

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