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Houston, Texas — It took less than three months for A-H Distributors to implement the Mincron warehouse management solution at their new 150,000-square-foot Distribution Center in New Brunswick, N.J. Project Manager Rene Jones described the process as “very simple” and added that the staff got confident with using it during their preliminary training sessions.

The location is ideal — near major roadways that provide easy access to the DC’s five shipping bays for inbound and outbound trucks. Currently A-H Distributors holds about 7,000 SKUs of plumbing, heating, electrical, PVF, drainage and specialty products in its inventory.

Jones, who has 20 years of experience improving warehouse operations as the founder and President of Total Logistics Solutions.

“Part of my expertise is process flow,” he noted. “The Mincron automated system will be very advantageous to A-H Distributors. Everything in that environment revolves around efficiency and accuracy, and this will help them maximize both.”

The Mincron StockSmart Warehouse Management System allows distributors to maintain a 99.9% inventory accuracy level while increasing the speed with which staff can receive, pick and ship product.

“Our solution automates warehouse workloads, minimizes disruptions and errors, and enables management to react and respond quickly to customers’ special needs,” said Mincron Director of Operations Jonathan Lindle. “It also helps distributors capitalize on their use of available space, equipment and personnel.”

Jones agreed. “This system allowed A-H to install higher shelving, which gives them a greater capacity for inventory,” he said. “And it works hand-in-hand with their turret material handling machines, which allows staff to dramatically increase their efficiency.”

A turret might best be described as a forklift on steroids.

“In a typical warehouse environment with forklifts, drivers are always on the lookout for the aisle and shelf they need,” noted Jones. “They also have to stop, turn and raise the forklift each time they handle a product. All of that adds more time to the process.

“A wire guidance system in the floor that is tied into the A-H warehouse management solution runs the turret at the new DC. Product is scanned as it is received, and then the system does the rest until it is in their customers’ hands. When the driver locks an order into the system, a wire literally guides the equipment to the exact location. As it gets closer, the lift starts rising so it is in the perfect position to automatically and accurately handle the product.”

Because the DC is new, A-H Distributors has no baseline with which to measure its ROI. But Jones is confident that the Mincron system will pay for itself quickly.

“It generates reports that calculate productivity levels for every warehouse activity,” Jones said. “Being able to analyze that data and make any necessary adjustments is an incredibly valuable tool. And the system won’t let the driver pick the wrong item or amount needed. That type of accuracy saves distributors significant time and money in the warehouse.”

As Lindle described, “Mincron’s warehouse solution is designed to be extraordinarily comprehensive and yet be highly flexible. It works equally well with small branch warehouses and massive distribution centers like A-H. And it effectively drives the processes of strictly structured environments as well as it does for those that are rapidly changing and unpredictable.”

HOUSTON, Texas — TWC Distributors has signed an agreement to become Mincron’s newest customer. They have chosen our SmartDistributor ERP solution, and plan to be “live” in 2017. TWC is based in Sarasota, Fla., and last year moved into a new headquarters designed by President Tim Milligan. The company operates 10 locations across Florida and Georgia.

Founded in 1989 as an agricultural irrigation distributor, TWC soon expanded to take advantage of the rapidly growing landscape irrigation and supplies market. Since then, they’ve continued to expand their product lines to meet their customers’ changing needs. Their offering now ranges from pumps and filters to septic systems, pond supplies, outdoor lighting and holiday decorative lighting.

According to TWC Technology Manager Tim Millligan Jr., TWC likes the strength of the IBM Power System. He added that they are looking forward “to gaining efficiency, more accurate inventory tracking, and improving their bottom line.”

Milligan, who served as the Project Leader for the search of a new ERP system, stated “the decision was unanimous among the entire team to select Mincron.” He is excited to get started with the implementation, and went on to note several other reasons for choosing the Mincron solution:

  • Smart Distributor is very user friendly, which was a big factor.

  • Everything that the software has to offer fits their needs as a distributor.

  • Their employees will become more productive, and be able to perform their jobs even better.

  • The 30-year reputation that Mincron has built.

"We are looking forward to doing a lot with Mincron,” Milligan shared. “We plan to implement a cycle-counting system, go as paperless as we can, and implement a bar-code system. We are also excited to increase our profit margins because we will be able to easily see where we are currently weak on our price plans.”

He added, “I have to say that Mincron has been very easy to work with and have been very professional in everything that has transpired thus far. I’m excited to get started with the implementation!"

Blackman Plumbing Supply Inc.

HOUSTON — Blackman Plumbing Supply Inc., a Mincron customer since 1988, recently upgraded and went live on version 12.1 of their core ERP system along with version 2.0 of their StockSmart automated warehouse management system. Blackman is planning to implement several more of our business solutions in the near future.

Headquartered in Bayport, N.Y., where they operate a 250,000-square-foot Distribution Center, Blackman Plumbing Supply has 22 fully stocked branches and showrooms in New York and New Jersey that serve the greater NYC metropolitan area. The company distributes plumbing, industrial, waterworks, tools, HVAC and outdoor living products and supplies. In 2016, Blackman entered the Florida market with a 9,000-square-foot showroom in West Palm Beach that features plumbing, tile, lighting and stone.

Blackman’s history dates back to 1921 when Sam Blackman opened a small plumbing supply company in Brooklyn. Among the company’s key historical highlights:

  • Opened their first branch in 1940 in Flushing, N.Y.

  • Entered the HVAC market in 1995.

  • Named Robert Mannheimer the President, CEO and Chairman in 2012 following the death of Richard Blackman, son of the founder.

  • Signed an historic contract in 2014 making Blackman one of the only stocking distributors of the three major plumbing lines — Kohler, American Standard and Toto.

To learn more about Blackman, visit

Mincron’s comprehensive ERP solutions give distributors the strategic tools and competitive edge they need to drive growth and improve margins. This functionality maximizes efficiency, reduces costs, increases sales, enhances service — and, ultimately, achieves greater profitability.

The StockSmart warehouse management system facilitates accurate and swift order picking and shipping, while maintaining 99.9% inventory accuracy. It is designed to work equally well with small branch warehouses as well as massive distribution centers. The system automates warehouse workloads, minimizes disruptions, and enables managers to react and respond quickly to meet customers’ special needs. It also guides distributors to make the best use of available space, equipment and personnel.

CARY, NC – Dancik, a Kerridge Commercial Systems Company, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, electrical and plumbing distribution, wholesale and retail markets, announced today that HWF Wholesale selected Dancik Navigator (DNav) to support their considerable distribution business.

HWF is the wholesale division of Higgins Wood Floors, a company that has been in business for over 40 years. HWF Wholesale pride themselves on being a fantastic resource for flooring stores, lumberyards, and professional installers and finishers. HWF have two locations, one in Easton, MA and the other in Rochester, NH. They have over 250,000 SF of unfinished and prefinished wood flooring in stock, offer custom manufactured stair treads & millwork, two fully stocked pro shops, and inside & outside sales staff.

HWF’s current ERP is too narrowly focused on installation, but their considerable distribution requires a more robust system. They decided on DNav for a variety of reasons but specifically to support their substantial distribution business.

DNav is a fully integrated business management solution designed specifically for floor covering retailers, manufacturers, and distributors. Sales processing, mobile data access, inventory management, business intelligence, and accounting are easy to use and fully integrated. DNav’s modern architecture and comprehensive industry-specific functionality make it the ERP for flooring companies.

“DNav is the ERP solution for flooring distributors,” commented Alan Cross, Executive Vice President for KCS North America. “DNav is the result of more than 25 years of industry specific research and development making it the best solution to manage HWF’s distribution business.”

March 2017 — HOUSTON, Texas — Industrial Supply magazine selected Mincron to be one of the companies interviewed for a Software Update feature. The article begins on page 24 of the March/April issue, and a section with comments from Mincron’s Director of Operations Jonathan Lindle is on pages 27-28. Lindle shares some great information about Mincron’s robust Vendor Rebates module; our new browser-based dashboard application that allows users greater flexibility; as well as our comprehensive e-commerce solution, WebSmart B2B and B2C.

Mincron also has a new advertisement that appears on page 29 of that issue.

View the March/April Digital Edition of Industrial Supply.

In related news, we will be attending the Industrial Supply Association Annual Convention April 22-24 in Denver. Mincron will have a booth in the convention hall on Monday, April 24 during “Supplier Day,” during which we’ll also be taking part in the Network Now meetings. And we look forward to meeting many distributors in their booths as we walk the convention floor on Sunday, April 23, for “Distributor Day,” as well as during other networking opportunities.

Dancik International, provider of integrated software solutions, focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets, announced today that Milwaukee Builders Supply, Inc. has successfully launched K8 to support their rapid growth wholesale building materials distribution business.

Milwaukee Builders Supply is a leading wholesale building materials distributor in southeastern Wisconsin. Success and growth have brought about a need for an integrated solution to support streamlined processes and further expansion. Milwaukee Builders Supply has gone live on K8 approximately one year from being introduced to Dancik and K8 during the North American product launch.

The biggest concern for Milwaukee Builders Supply was that day to day sales not be negatively impacted by the go live process. The K8 team worked closely with the Milwaukee Builders Supply team to ensure there were no interruptions during the transition. “My team is quickly learning with the support of the K8 team,” commented John Lambie, President, Milwaukee Builders Supply. “I have no doubt that within a short time we will be fully functional on our own.”

Milwaukee Builders Supply entered into a partnership with Dancik with the same goal in mind and are pleased to be achieving it. “A week after go live we are already able to see how K8 will help our company run more efficiently and have a clear picture of all inventory movement,” said John Lambie.

Alan Cross, KCS Executive Vice President of North America, said, “We are delighted to partner with MBS and support their business management needs. MBS evaluated K8 against many competitors and was confident K8 was the right software for their growing business.”

K8, a fully-integrated software gives your business the ability to maximize control of your inventory and operations and to better serve your customers. The application is ideal for distributors, manufacturers, wholesalers, and large retailers who need quick order entry procedures, tight control over inventory, visibility of operations, and accurate financial tracking.

We take great pleasure in inviting you to Fusion’17, the combined user conference for all Dancik International and Mincron Software Systems customers. Dancik and Mincron are part of the Kerridge Commercial Systems (KCS) Group of companies. It is an exciting time for us as we continue to grow and look for opportunities to build stronger relationships with our customers.

Fusion’17 will bring together experts from around the world ensuring a varied program full of learning, networking opportunities, and fun. The agenda will include guest speakers, and breakout sessions focused on all areas of your software to make sure you are getting the most from your investment.

Fusion’17 will be held at the Sheraton New Orleans Hotel, October 15-18, 2017. Fusion’17 is expected to be an engaging and interactive user experience. Experts from Dancik and Mincron will be available throughout the conference to share knowledge and answer questions. There will be lots of fun and networking opportunities as well!

Fusion’17 promises to be a great event for all Dancik and Mincron users! Save the date October 15-18, 2017 for Fusion’17.

Registration information for Fusion’17 and the Sheraton New Orleans Hotel will be available soon.

Dancik International is pleased to announce that Main Street Art (MSA) selected Dancik Navigator (DNav) as the ideal ERP to help facilitate their lofty growth plans.

Headquartered in Alpine, Utah, MSA is a wholesale distributor of high-quality tile. The family-owned business has been operating for 30+ years. They are known as a source for the finest tile available in North America. MSA chose a SaaS deployment for their organization which will serve a current customer count of ten and projected to grow to 20 by early 2018.

The Dancik project management team will be working closely with MSA in the coming months as they work toward a 2017 go live.

Midwest Refrigeration

Members of the Midwest team in Traverse City include (from left) Jimmy Mowry, Ron McPherson, Jay Hallan, John Semeyn Jr. and John Semeyn Sr.

HOUSTON, Texas — Midwest Refrigeration Supply Company, one of Mincron’s newest customers, has successfully gone live on SmartDistributor 12.1.

The family owned HVAC/R wholesaler, founded in 1945, also provides in-house engineering services and rental tools. In addition to headquarters in Traverse City, Mich., the company has two locations in Michigan’s Upper Peninsula.

John Semeyn Jr., the fourth generation of his family at Midwest Refrigeration, believes the SmartDistributor ERP system will be instrumental in achieving their strategic long-term goals of growth, streamlining inventory and improving productivity, and opening new locations in Northern Michigan.

He was extremely pleased with how Mincron managed the implementation process and the hands-on support provided by the Mincron team. Semeyn added that the transition was the ideal opportunity for the company to make improvements to their data organization and item master list, and create a product labeling and description system that simplifies product searches.

“When I was interviewing software providers, it meant a lot to me that the Mincron sales guys had come from careers in distribution and were recommending a system they had first-hand experience using,” Semeyn said. “They know the needs of a business like ours, and how important it is to have a seamless transition when implementing a new system.

“I can’t emphasize enough the high level of support we received from everyone at Mincron. They followed through and delivered on the promises they made during the sales process. Whenever we called, a person answered the phone. Every time we had questions, our account manager was right there for us. And when we had some turnover in our accounting staff, Mincron even sent one of their trainers to help with our back office and ensure they were comfortable using the system.”

Semeyn also praised the staff at Midwest Refrigeration for their loyalty and efforts during the implementation.

“My biggest fear at the start was having them turn on me and not get on board with learning the new system,” he said. “But they really stepped up to the plate. We included them from the beginning in our meetings with Mincron to map out the implementation. And we spent time doing personal training at each location to increase their comfort level. SmartDistributor is so intuitive and easy to navigate that our staff was able to grasp it quickly and see the value and benefits it would provide us. I am so proud of all of them, and of my Dad — who has really embraced it, even though it took me several years to convince him we needed a new software solution.”

Semeyn said the time, effort and resources involved in the decision-making and implementation process have been well worth it.

“We could see operational improvements after just a few days,” he noted. “And within two weeks, I felt like everyone was already proficient in using the system.

“For wholesalers interested in exploring a new software option, I’d advise them to do their homework and research. Check out the people you’re going to be partnering with and be confident that they are going to follow through on their promises throughout implementation and into the future. The Mincron team was amazing to work with and totally put me at ease. Their on-site support was critical to our success. We couldn’t be more pleased with the process and early results. SmartDistributor was the tool we were missing to help us build our business to the next level.”

About Mincron

Mincron Software Systems, a KCS company, is a leading provider of innovative, powerful software solutions for wholesale distributor, logistics companies and other businesses requiring tightly integrated enterprise software solutions. Mincron serves customers with exceptional care, training and implementation. Over its 34-year history, the company has maintained a 100% implementation success rate. Mincron assists 16,000 active users in over 1,700 locations throughout the U.S. and Canada that distribute $18 billion of durable goods annually.

Dancik International is pleased to announce that Exquisite Rugs selected Dancik Navigator (DNav) as the best ERP to address their consignment and inventory needs.

Headquartered in Los Angeles, California, Exquisite Rugs is a wholesale manufacturer/distributor of high-quality Persian rugs. The family owned business opened 80 years ago and spans three generations. They are known for offering some of the world’s finest fabrics and highest quality rugs. With strategically located consigned inventory Exquisite Rugs service all of North America including a few of Dancik’s existing customers such as Stark Carpet. Exquisite Rugs have a strong focus toward online retailers such as Amazon,, and One Kings Lane.

Making the switch from a software system designed specifically for the rug industry, Exquisite Rugs decided to convert to D-Nav because they required a system better suited to address their consignment and inventory needs while offering flexible web services. Exquisite Rugs will be a SaaS customer with ten concurrent users.

The Dancik project management team will be working closely with Exquisite Rugs in the coming months to ensure a successful go-live.

Empire Pipe and Supply

HOUSTON, TEXAS — Empire Pipe & Supply has chosen to partner with Mincron Software Systems, a leader in providing complete ERP software solutions specifically targeted for durable goods wholesale distributors. Empire, a waterworks distributor based in Birmingham, Ala., with a second location in Tallahassee, Fla., will now run its operations on Mincron’s SmartDistributor core distribution management solution.

Mincron extends a warm welcome to all at Empire as they join the Mincron family of customers.

Blended learning

When you invest in new software, you know that your staff will need training to get the best from the system. Most suppliers offer expert trainers who will train your employees at your business premises. Face-to-face training is valuable: your staff are fully engaged in the training, they can question the trainer and get one-to-one support with any difficulties. However it can be hard to organise, especially if you have more than one site. As well as getting the relevant staff together, you have to find an appropriate training room, and arrange other staff to cover for them, which can be disruptive. Given this, it is not surprising that many companies are using an approach called ‘blended learning’ which supplements face-to-face learning with e-learning.

To find out more, read the full blog post.

Kerridge Commercial Systems wins Software Innovation Solution of the Year Award

Kerridge Commercial Systems (KCS) has won the 2017 Software Innovation Solution of the Year Award for an ‘Internet of Things’ (IoT) project delivered to long-term customer, Arlington Automotive (NE). The award forms part of the European IT & Software Excellence Awards, now in their 9th year and established to recognise best practice in customer solutions and service excellence.

The relationship with automotive parts manufacturer, Arlington, goes back to 1999 when the company first implemented KCS’s manufacturing focused ERP software, K8 Manufacturing.

Arlington has a target press stroke per minute for their machine presses, and had been capturing this performance data the following day - when it was often too late to have a direct effect on production rates. Real-time performance data during each shift was becoming a crucial requirement and KCS therefore designed and implemented a solution to link Arlington’s K8 system with two of their presses. Using Wi-Fi automation devices connected to a micro-switch in each press enabled the presses to become ‘Internet-connected things’ with real time performance data, updated every minute, displayed on shop floor and back office dashboard views.

Prior to the implementation of the IoT project, Arlington’s average output was six parts per minute on each machine. Following implementation, productivity has risen to an average of seven parts per minute, representing a 16% gain in productivity.

Garry Luke, Systems Engineer at Arlington said, “KCS have been really excellent software service providers, explaining requirements we were unaware of, steering us expertly and helpfully, and offering to undertake extra tasks when we were pressed for time. We could scarcely have asked for a better service in any way. I am particularly indebted to the KCS team who successfully executed the challenge of implementing the task in under four weeks from appointment - a tremendous achievement.”

Kevin Stalker, Software Director for the KCS group’s manufacturing and field service operation said, “We’re proud of our long and proven record of delivering effective IT problem-solving solutions and value to customers. The Arlington IoT project is a great example of this. We designed and delivered this solution and, what made it unique, was the fact it bridged the hardware/infrastructure and software elements of collecting big data, using the Internet of Things and analysing the data collected. It’s fantastic that our work has been recognised by the European IT & Software Excellence Awards and we’re thrilled that we not only won this award against such strong competition, but were also shortlisted in two further award categories. I’d like to extend a big thank you to the team who’ve worked extremely hard to achieve such great recognition!"

Kerridge Commercial Systems (KCS) are a group of companies specialising in providing leading, market-specific, business management solutions across the world. The group’s manufacturing and field service operation, now KCS, was previously known as Datawright.

Read the full story here.

IQ Retail

April 2017 - Kerridge Commercial Systems (KCS), a market-leading global provider of software solutions to the retail, wholesale, merchant and distribution market, has reached an agreement to acquire IQ Retail, based in Stellenbosch, South Africa.

UK headquartered KCS already provides software to 1,700 customers worldwide, offering end to end ERP solutions including Supply Chain Management, Order to Cash, Financial Management, CRM, Warehouse Management, Transport Management, Business Intelligence, ePOS and more specifically for the wholesaler, distributor, retailer and merchant sectors. The acquisition supports the company’s strategy of continued growth and follows three other acquisitions during the last 18 months including 2 in USA and another previously in South Africa.

Like Kerridge Commercial Systems, IQ Retail has been delivering Retail and ERP Solutions for more than 30 years. The company’s suite of products, currently the leading Retail POS solution in South Africa, is distributed via a channel of 160 business partners.

On completion of the acquisition, the KCS operation will provide solutions to 13,000 customers and 100,000 users in Southern Africa, KCS becomes the region’s leading provider of software solutions to this sector.

IQ Retail will continue to maintain and support its existing solutions and, in time, will introduce new benefits to its customers from the KCS portfolio such as advanced e-commerce and Cloud services along with an optional upgrade path to the established suite of KCS services and products. To further support existing customers of its K8 ERP system, KCS will look at integrating some of the solutions from the IQ Retail suite.

Ian Bendelow, KCS Group CEO, said, “As the second key strategic acquisition in Africa, this further strengthens our presence on the African continent, expands our service capabilities and product offerings. As we further our platform for growth, IQ Retail affirms and aligns with our on-going business strategy of focusing on the needs of retailers, merchants, wholesalers and distributors. Our customers will benefit from an even stronger South African based team to support our customer’s needs.

Michael Reyneke, Director of IQ Retail, added, “This acquisition by KCS allows two industry leaders to combine their resources to further strengthen service and product offerings, enabling the delivery of high performance, integrated business management solutions to our customers in Southern Africa. We believe our history, culture and client profile will propel us into the future and we look forward to enhanced offerings for our clientele.”

As Group Managing Director for KCS in Africa, Des Nangle will support IQ Retail Directors, Michael Reyneke and Chris Steyn - and their team, to ensure the benefits of being part of the larger group are available to all customers.

Amex Auto

The automotive after-market in Kenya is fragmented and competition comes from one-branch businesses. Amex Auto have decided to invest in K8, a sophisticated ERP system, developed by Kerridge Commercial Systems (KCS). K8 software will deliver the scalable technology they need as they grow from a small, family run business to a multi-branch operation. They are also planning to open 2 distribution centres later this year. The investment they have made in their team will also, they believe, provide a foundation to support their planned growth.

Established in 1988, the privately held company is led by husband and wife team, Sajni Shah and Devesh Patel, who are Co-CEOs. Sajni joined the company in 2013 and saw the potential to take the business to the next level. She moved the company head quarters from the town of Kisumu to the capital Nairobi and expanded to 4 branches. Over the same period of time, the team grew from 4 to 56.

K8 software will deliver the scalable technology they need as they grow from a small, family run business to a multi-branch operation.

Read the full story here.

Arlington Automotive

“Before the IoT project, we had 'gut-feelings’ about teams of operatives being more efficient at certain types of operations than others on certain presses, however there was no reliable performance data to substantiate this. The data provided has enabled us to optimise shifts. Following the initial project on just two presses, parts per machine have increased substantially and we have been able to see a 16% gain in productivity.”

Garry Luke, Systems Engineer, Arlington Automotive

Read the full story here.

The team at MyLife Bathrooms

“We’re ready to move from a manual system to something much more sophisticated, and the sooner, the better!”

- Andrew O’Brien, Director, MyLife Bathrooms​

MyLife Bathrooms will be using K8 software to power its bathroom distribution business, based in Newry, County Down. The basic accounting system the company was using was not providing the levels of functionality and reporting the team needed. With the imminent opening of a new warehouse in Scotland to facilitate next day delivery for the company’s Scottish retailer customers, it was time to move to a more sophisticated solution.

MyLife specialises in supplying around 120 bathroom retailers across Ireland and Scotland with premium brand sanitaryware, shower enclosures, bathroom furniture, brassware and associated products. The company was established in 2013 and employs 30 staff, including a field sales team. Director, Andrew O'Brien, said, “We supply high specification products at very reasonable prices and back this up with the highest levels of customer service.”

Read the full story here.

Mobile Responsive Websites

What is a mobile responsive website?

A mobile responsive website is one that is designed to work just as well whether it is viewed on a PC or laptop, tablet, mobile phone or other device; either the layout or the content or both respond and adapt based on the size and orientation of screen on which they are presented to the viewer.

To find out more, read the full blog post.

“Using our existing system, my team can only spend 40 or 50% of their time on selling – the rest of their time is spent on administration. I'm confident that once we are using K8, we can increase selling time to at least 80%.”

- Mark Doherty, Sales Director, Waterloo​

One of the leading bathroom retailers in Ireland has chosen to use K8 business management software. Waterloo Bathrooms & Tiles was established 27 years ago and operates from a magnificent retail showroom in South County Dublin. The company specialises in the supply and installation of high-end bathrooms for the domestic and commercial markets and, according to sales director Mark Doherty, the company’s excellent customer service and attention to detail are key factors in the success of the business. “Our success has led to sustained growth, particularly from prestigious commercial projects, and this has driven us to replace our basic software package to a more advanced system that could handle logistics effectively and efficiently,” he said.

Read the full story here.


"18 years later K8 is in widespread use at trade counters, and I still see it offering new and enhanced features that will help both our companies continue to grow."

- Matthew Johnson, Managing Director, Tileflair

Tileflair has grown from a single branch business, established in 1972 and trading from a high street location, to the largest, privately owned wall and floor tile distributor in the South of England. The company operates a flagship store in Bristol plus nine other showrooms and two warehouses across south of England.

Read the full story here.

European Heritage

"Our sales team find it smooth and simple to use and it quickly becomes second nature to new staff. They can find products on the system quickly, what customers have ordered in the past - and from what batch - as everything gets recorded in the system."

- Jonathan Nanson, General Manager, European Heritage

European Heritage is a family business specialising in the supply of natural stone, porcelain and ceramic tiles - plus associated building materials such as under-floor heating systems, grouts and adhesives. Most of the products sold are imported from Italy.

Read the full story here.

Continental Cables

Mr Alfie Altenburger owner of Continental Cables decided to look at alternative ERP systems as their Legacy system could not support the growth of the business. Some of the important requirements were accurate forecasting, cable drum batch control, buyout management and Business Intelligence reporting. Copper cable has very high value, therefore margin control plays a big role in the business.

The K8 project team consisted of two very dedicated resources from Continental Cables, Jo-Anne Botha (Sales Manager) and Bev Main (Financial Manager). They made sure that all conversion data was ready, and on-time for the Kerridge Commercial Systems (KCS) consultants, and this meant that everyone could do thorough testing and training before the go-live date.

Within two and a half months Continental Cables are already reaping the benefits of K8. Mr. Altenburger said he was impressed with the dedication and industry knowledge of the KCS project team, and how easy it was for the sales team to start using the new system. Continental Cables are looking forward to using more K8 modules, in addition they are planning to open many new branches of which Bloemfontein in the Free State Province will be the first.

Tiaan Grobbelaar, Sales Manager at KCS said “We are pleased to have another customer from the wholesale cable and wire industry on board. We are looking forward to a very long and mutually beneficial relationship with Continental Cables, they can be assured that KCS and our K8 ERP will support their operations now and far into the future.”

Company History

Continental Cables was established in 2007 and from modest beginnings Continental Cables has grown into one of the largest privately owned distributors of wire and cable products in the country. We are centrally located in Alrode, Alberton area which is easily accessible from all major highways.

In our 9 years of business in the cable industry we have earned a great deal of recognition and confidence with our customers. We have a reliable and strong supplier base which has been built up on a foundation of doing business with honesty, integrity and willingness to dealing with customers more as a partner than as a third party. Specialising in all types of industrial cable and with a customer base throughout South Africa, Continental Cables service offering includes the ability to deliver cable and wire on a short lead time and at an extremely competitive cost.

As featured in January’s issues of Builders' Merchants News and Professional Builders Merchant magazines, Mark Steggall, Head of Product Management at Kerridge Commercial Systems, explains the benefits of using a modern ERP system to manage supplier rebates.

To find out more, read the full blog post.

JTD Building Supplies

“At the trade counter it’ll be a massive change as my team will be able to use bar code scanners and ask customers to use a digital signature pad. But, I’m also looking forward to the complete visibility K8 will give us across the business.”

- Tony Sharkey, Managing Director​, JTD Building Supplies​

A Goldman Sachs business course inspired a Huddersfield based builders’ merchant to buy an ERP system to help grow his business. “Three key steps came out of the business plan I developed on the course I followed earlier this year,” said Tony Sharkey, who set up JTD Building Supplies five years ago. “The first was to install business management software so I would spend less time on administration and the second was to start selling products on line. I’m proud to say we’ve already achieved both of these and are already well on the way to achieving the third step which we will be announcing next year.”

It’s easy to find out more about K8 and to book a demo at

Read the full story here.

Six ways to drive profit whilst the pound is weak

Sterling has depreciated against the US dollar and the Euro since the referendum in June, hitting a 31 year low against the dollar in October. At time of writing, the exchange rate had climbed following hints from Theresa May that she will be looking for a transitional Brexit deal that will favour British businesses. However sterling is still comparatively weak, which presents some challenges for merchants and distributors. For example, the price of imported construction materials is predicted to increase by 3%. It also means that inflation may increase, which adds to the uncertainty we are facing.

But challenging times also present opportunities. Here are five things that merchants and distributors can do to mitigate against, and even benefit from, the economic situation.

To find out more, read the full blog post.


"At the time we needed to upgrade from our existing system to bring about a change of culture and Kerridge Commercial Systems offered the best solution. Since then it has come on in leaps and bounds and we have continued to upgrade to the latest version each time a stable version is cut"

- Ian Mitchell, Information Systems Manager​, Parkers Building Supplies

The company was established in 1984, since when its philosophy has always been to offer high quality customer service backed up with good stock availability and an efficient delivery service. Today the company employs 280 people and trades from 25 locations across the South East.

Read the full story here.


"Due to all our testing, the great team I had at Tilespace as well as Kerridge Commercial Systems (KCS), we had a very smooth Go-Live with almost zero issues."

- Bronwen Fritz, Financial Manager​, Tilespace SA

Tilespace has been a customer of KCS since 2010. They have two branches. Tilespace offers an unrivalled selection of exclusive, imported brands specialising in tiles, sanitary ware, taps andfittings. They recently upgraded from K8.07 to Babbage.

Read the full story here.

November 2016 - Kerridge Commercial Systems (KCS) a global company headquartered in the UK has reached an agreement to acquire Integrity Software, based in Johannesburg, South Africa, and its successful suite of products. This acquisition is a key strategic investment for KCS in South Africa and a positive development for Integrity Software.

KCS has acquired Integrity Software as part of our on-going plans to grow and provide market leading ERP and business management solutions to the distribution markets across the world. With Integrity Software, we add further solutions and expertise for our core market focus of the Distributive Trades and specifically strengthen our offering for the retail orientated Distributive trades. Furthermore, we can now offer our South African customers a payroll and HRIS solution. The companies will form one of the strongest ERP providers focused on the particular needs of the distributive and retail trades in Southern Africa.

KCS is the market-leading and award-winning provider of solutions with over 1100 distributive trade customers worldwide, focusing on wholesaler, distributor, retailer and merchant sectors. In parallel, Integrity Software has a 20-year history of delivering Retail and ERP solutions to the retail and distributive trades with a similar customer profile to that of KCS. The acquisition supports the KCS strategy of continued growth through focusing on our specific area of expertise i.e. solutions for businesses that need to Source Effectively, Stock Efficiently, Sell Profitably and Service Competitively. The acquisition of Integrity Software by KCS follows the successful acquisitions of Dancik International in July 2015, and Mincron in June 2016, both in North America.

Integrity Software will continue to maintain and support the existing Integrity Software solutions and in time will introduce new benefits to their customers from the KCS portfolio such as advanced e-commerce, mobile commerce, and Cloud services as part of an optional upgrade path and optional added functionality. Equally, KCS will introduce modules from the Integrity Software suite to their existing K8 ERP system such as Payroll Solutions to further support their existing customers.

Speaking about the acquisition, Ian Bendelow, KCS Group CEO commented, “This is key strategic acquisition for us and our first in Africa which has been an important market for us over many years. It strengthens our presence on the African continent, expands our capability and provides a further platform for growth. Integrity Software aligns with our successful business strategy of focusing on retail, trading and business management solutions for the distributive trades. We have operated in the African region from our offices in Johannesburg for some 20 years. It is a successful and important region for the KCS Group. Our customers will benefit from this acquisition by providing greater strength and depth in our South African based team to support our functionally rich solutions to meet their business goals and challenges.”
Greg Gerasimo, Managing Director of Integrity Software states, “The acquisition by KCS brings together two great companies with similar history, culture and customer profile. The combined resources will further strengthen the services we can offer to our customers in Southern Africa and I look forward to being part of the Group and leading the Integrity Software team into a new era of opportunity.”

As Managing Director for the KCS Group in Africa, Des Nangle will support Greg and the team and help to ensure that benefits of being part of the larger group are available to all our customers.

For more information, please visit or contact

Kerridge Commercial Systems (KCS) provides specialist software, services and support to deliver fully integrated trading and business management solutions to distributive trades customers, large and small – wherever they are in the world. Immersed in the distributive trades for 40 years, our technical experts are thought leaders in trading and management technology, and our innovative and flexible approach ensures our customers partner with us for the long-term.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

How to boost your online sales this Christmas

It may seem that the Christmas period offers marketing opportunities primarily for retailers with consumer customers; people don’t tend to buy building, industrial or automotive supplies as Christmas presents. However there are seasonal opportunities for merchants, distributors and wholesalers too, and especially for those with a B2B ecommerce solution.

We know that these days B2B buyers expect the same levels of customer service and convenience as consumers; this means that there are opportunities to apply consumer marketing to B2B customers.  There are a number of key ecommerce days over the festive period, traditionally used by retailers, which firms in the distributive trades can adopt to their advantage.

To find out more, read the full blog post.


"The whole process went very smoothly. We handed the old system over on Saturday lunchtime and Kerridge Commercial Systems delivered the upgraded version on Sunday. The whole experience was simple, painless and positive!"

- Jeremy Norris, Commercial Director, Lawsons

The Lawsons Group operates 17 branches across London and the South East. The family owned company specialises in the supply of building materials, timber and loft conversion products. Jeremy Norris, Commercial Director, has been with the group for 22 years.

To find why Lawsons decided to upgrade their K8 software, read the full success story.

Read the full story here.

London Decorators Merchants

K8 software has been chosen by one of the UK’s fastest growing decorators’ merchants as it expands into new premises and develops its online presence.

James Taylor went to work in his parents’ wallpaper shop when he was 18 and immediately became hooked on buying and selling – particularly paint. He began targeting decorators with sales of trade paint that allowed the business to grow exponentially and move into much larger premises - that remain the company’s head office in South London. James is now the owner of the business that began trading as London Decorators Merchants in 2010. Since then, turnover has more than trebled and the company operates five branches and a successful wholesale company.

The LDM team had been using an accounting system for seven years but after the provider stopped supporting its EPOS system there were difficulties integrating with any other third party solution. “We were very happy with our old system from an accounts perspective,” said James, “but it was severely lacking in any other functionality. The main reason for us moving to K8 is so we can use one integrated system – that includes features such as CRM and credit control.”

K8 software manages sales order processing, purchasing, stock control, e-Commerce and business intelligence and its integrated financial suite means that LDM won’t need to use any other accounting software. James added, “K8 will also let us manage our stock using hand held devices and it will make processing inter-branch transfers much easier.”

As a wholesale paint supplier, LDM also need a ‘paint direct’ function to allow them to supply paint directly to customers but invoice the manufacturer. “We had a paint direct module on our old system,” explained James, “but the Kerridge Commercial Systems version looks much easier to use and also manages call offs which our old system couldn’t handle.”

James also believes he’ll be able to reduce his stock holding through K8’s efficient purchase ordering and that he’ll save resources and mistakes by only having one system for staff to learn.

K8 can be delivered through a variety of options including low cost Saas (Software as a Service) where the customer rents the software (rather than purchasing a one-off perpetual licence) and accesses it over the internet.  Alternatively companies can deploy the software, as LDM will be doing, on their own server.

We are delighted to be sponsoring the Hungerford Victorian Extravaganza for the 3rd year running. On the 9th December, local dignitaries will turn back the clock to the 1800’s and celebrate the 24th Annual Hungerford Victorian Extravaganza.

The evening will open at 5pm with music from the Hungerford Town Band and the Scottish Pipe Band. The High Street will be busy with Victorian organs, steam engines, and a variety of themed stalls. Many people will be in Victorian Dress. At 7.00pm the Grand Parade starts in Bridge Street followed by fire-works at the three Swans Hotel.

CARY, NC – December 2016 – Dancik International, a Kerridge Commerical Systems (KCS) Company, announced today that Galleher has selected K8 with Web Builder in the K-Cloud to support their strategic vision for substantial growth of their floor covering and supply business.

Founded in 1937, Galleher is the oldest floor covering distributor in Southern California with 21 locations in three states and over 325 employees. The Company is ranked among the top 5-flooring distributors in the US and is the frequent recipient of recognition from suppliers and industry associations as a thought leader and ideal partner. The Company’s dedicated employees command years of professional experience and the latest business technologies to focus on excellence in service, relationships, and value. The Company follows the values that guided Galleher in its early years. Trust, honesty and doing the right thing for the customer have secured a legacy that will last long into the future.

“The choice was obvious for us,” stated Jeff Hamar, President of Galleher. “K8 is demonstrably the best-integrated ERP software solution available today. It's been designed for the Distributor & its clear Dancik International & KCS share similar values to us.” Hamar added, “K8 will help us take the business forward to achieve greater performance and higher levels of customer service.”

Alan Cross, KCS Executive Vice President North America, stated, "We are extremely proud to be working with Galleher and delighted they chose K8. They have a rich heritage and excellent reputation for superior customer service, and we were able to demonstrate how K8 will support their vision for the future.”

ePOD software

K8 ePOD software allows your drivers to manage deliveries remotely. Once load planning has been completed within K8, the full manifest may be exported to the drivers HHT and they will be guided to each delivery in turn.

Read our blog post - What is delivery management software?

With full capability to confirm and amend deliveries, fail drops, capture images and a range of other sophisticated features, the driver can capture signatures and automatically complete deliveries. A signed POD is also stored within K8.

Find out more about how our K8 software can help your business. Either contact us or request a brochure via the button below.

Contact us 

Midwest Refrigeration

HOUSTON, Texas — Mincron is excited to announce that one of our newest customers, Midwest Refrigeration Supply Company, has successfully gone live on SmartDistributor 12.1.

Midwest Refrigeration is a fourth-generation family owned business that has proudly served HVAC/R contactors since 1945. In addition to distributing commercial refrigeration and HVAC products, they provide in-house engineering services and rental tools. Headquartered in Traverse City, Mich., Midwest Refrigeration also has two locations in Michigan’s Upper Peninsula; they plan to add more locations in Northern Michigan in the future.

Midwest Refrigeration’s leadership believes their new ERP system will help them achieve their strategic long-term goals of growth, streamlining inventory and improving productivity.

You can also learn more about Midwest Refrigeration at

What are the advantages of SaaS software for merchants?

As featured in October's issues of Builders' Merchants News and Professional Builders Merchant magazines. Tony Pey, Head of Sales Engineering at Kerridge Commercial Systems (KCS), defines the advantages of SaaS and explains how it could work for your merchant business.

Read the full blog post

Abbeygate Tiles and Bathrooms

"What also appealed to me about using K8 was how we could access the software via the cloud..."

- Paul Branch, Director,  Abbeygate Tiles & Bathrooms

Paul Branch, the owner of Abbeygate Tiles & Bathrooms in Bury St. Edmunds, is looking forward to Kerridge Commercial Systems (KCS) looking after his IT in the future - so he can get on and run his business!

Abbeygate Tiles & Bathrooms is an independent tile and bathroom retailer, operating from a busy retail park. A family company, Paul’s sister and son both work in the business that was established in 1986. The company serves a mix of trade and retail customers who come from across Suffolk, Norfolk and Cambridgeshire. According to Paul, it’s the combination of very high quality service and his extensive product range that differentiates Abbeygate from the local competition.

Paul has just agreed to purchase K8, the business management system developed by KCS specifically for retailers, merchants and wholesalers of all types of building products. “Our bespoke software was getting a bit long in the tooth,” said Paul, “and updating it was going to be prohibitively expensive.”

One of Paul’s biggest suppliers also uses K8 and they had recommended he take a look at the system. He was also reassured by the fact that K8 was used extensively in the tile supply industry and he liked the idea of using a system that was designed to manage his type of business.

“What also appealed to me about using K8 was how we could access the software via the cloud,” said Paul. “We won’t have to bother about maintaining the system or having servers on the premises. I think it’s more secure working like that and means we can get on with what we do, rather than worrying about managing our hardware and IT!”

K8 is a fully integrated trading and business management solution that can be delivered to customers via a variety of traditional or cloud based options. It combines a suite of modules designed to manage sales order processing, purchasing, stock control, CRM, E-Commerce and business intelligence. Plus, Abbeygate will be able to dispense with their Sage package once K8 is installed as its integrated financial suite means there’s no need to use any other accounting software.

“K8 will interface better with Outlook, save us time when we upload customer prices and catalogues and give us additional and easier reporting capability,” said Paul. “But what I’m really looking forward to is how it’s going to release the time and effort that we used to spend looking after our old system and let us concentrate on looking after our business!”

Client Focus

  • Has a reputation for high quality service and an extensive product range available
  • Its aging bespoke software drove the team to look for a new solution
  • Choosing a cloud based solution provided better security and saved time on system maintenance

Read the full story here.

Tierra Sol

CARY, NC – Oct 14, 2016 - Dancik International, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets, announced today that Tierra Sol, recently acquired by GESCO (also owner of Shnier) has fully integrated with Dancik Navigator (DNav), to help support their strategic vision for substantial growth of their floor covering distribution business.

Tierra Sol, founded in 1979, is a leading Western Canadian and U.S. Pacific Northwest based ceramics and stone distribution company. The company sources globally while servicing locally, from each of four facilities located in Seattle Washington, Vancouver BC, Calgary and Edmonton AB. Tierra Sol's customers include those in the retail, commercial and builder related channels.

Tierra Sol will become the second major operating division of GESCO, a privately held national floor covering distribution company. GESCO other operating division which is well known to the floor covering industry is Shnier. Shnier is a leading national provider of globally sourced products, value-add marketing and merchandising programs and finance, logistics & IT services. The company serves over 3,000 customers in retail, commercial and builder based markets, from each of five distribution facilities coast to coast within Canada.

Tierra Sol went live with DNav approximately six months from the point of acquisition by Shnier, “The Dancik team have been very professional & integral with the level of support and intellect they have provided us. This is a project that can take upwards of 9, 12 or 18 months, and with their assistance, we went live in a record time of 5 months which was in large part because of them.” said Doug Wilcox, Vice President of Supply Chain, Logistics & IT, GESCO.

“Dancik will help to further integrate, build and support the Tierra Sol Brand. Implementation of DNAV will benefit our customers, suppliers, and employees, to further support accelerated growth in the Canadian and US marketplace,” said Ed duDomaine, President & CEO, GESCO.

Alan Cross, Kerridge Commercial Systems (KCS) Executive Vice President North America, stated “The Dancik team were delighted to support the GESCO acquisition integration team at GESCO. All parties worked extremely closely and diligently to ensure an on-time go live of the Dancik DNav software, and I am confident that Tierra Sol will be hugely successful as part of the GESCO family”.

For more information on Tierra Sol visit:

*Dancik International is a Kerridge Commercial Systems (KCS) Group company.

CARY, NC – October 2016 - Dancik International, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets, announced today that Spartan Surfaces, Inc., one of the leading commercial flooring distribution and consulting companies in the United States, went live on Dancik Navigator in August subsequent to an accelerated implementation process. Spartan required rapid implementation and custom modifications to support their high growth.

“The Dancik consulting team went above and beyond, working through evenings and weekends to meet our very aggressive goal of a 120-day August launch,” said Adam Gable, Chief Financial Officer at Spartan. “As an organization, one of our core values and strategies is to surround ourselves with the best in every circumstance, and we are excited to be partnered with an industry leader that will continue to support our growth.”

Spartan took advantage of the option to access Dancik Navigator in the Cloud, greatly reducing the time required to select and install on-premises equipment. Dancik Navigator is a fully integrated business management solution designed specifically for flooring retailers, manufacturers and distributors. Sales processing, mobile data access, inventory management, business intelligence, and accounting are easy to use and fully integrated. Navigator’s modern architecture, cloud availability and mobile sales applications resonated with Spartan as they initially selected Dancik however, Spartan did require several significant custom modifications and these were delivered by the Dancik team ahead of the go-live date.

Spartan will leverage the Dancik system and services as they increase their competitive advantage throughout the United States in the commercial flooring marketplace.

“This was a tremendous example of teamwork and focus,” commented Alan Cross, Executive Vice President for Kerridge Commercial Systems (KCS) North America. “We had a clear objective to achieve an August go-live for Spartan. This was achieved by ensuring clarity of functional requirements and a group of people determined to succeed. I'm confident that by adopting Dancik Navigator in the Cloud Spartan Surfaces will go from strength to strength.”

For more information on Spartan Surfaces, Inc. visit:

*Dancik International is part of the Kerridge Commercial Systems (KCS) Group of companies.

Putnam Pipe

HOUSTON, Texas — Putnam Pipe, an independent and locally owned company serving the water, sewer and storm water industries since 1985, recently signed a contract with Mincron executives to convert to the Mincron SmartDistributor™ core ERP solution. Putnam, a Mincron customer since 2010, has locations in Hopkinton and Taunton, Mass. President David Putnam credits the combination of his team’s experience and long-term dedication to customer service for the company’s three decades of successful operations.

Putnam’s father, Elliot Putnam, founded the company after a multi-decade career in the water and sewer utility industries. His goals were to build a business based on the principals of integrity, service and fair competition that would offer competitive pricing, product knowledge and outstanding service.

David Putnam came on board in 1986, focusing on municipal and contractor sales. He continually grew his knowledge of the business and when his father retired in 2003, David succeeded to the position of President. In addition to extensive employee knowledge and strong relationships, Putnam has capitalized on the use of the most modern technology available. After upgrading to Mincron Release 12.1, Putnam decided to take the next step and convert to SmartDistributor, as well as become a subscriber of Mincron’s new SmartCubes frequent update program, to stay current with the latest technology available.

“Mincron has provided the perfect platform to allow our business to operate seamlessly on a daily basis and grow into the future,” said Putnam. “They understand distribution, know where we are headed, and provide unparalleled support for all functions of our business. Software is their primary product, but their people really make the difference.”

Putnam users will participate in a four-hour training session with Mincron staff. The transition is a fairly simple one, with most of it centered on the differences users will experience in navigation. SmartDistributor is a complete distribution management system for customers ranging from multi-national corporations to single-location, locally owned businesses. It is tailored to meet our customers’ specific needs and easily adapt as your business grows and changes. SmartDistributor basically serves as a wholesaler’s command center, giving you the tools needed to most effectively manage, monitor and analyze all aspects of your business. Those capabilities maximize efficiency and productivity — and ultimately profitability. It is a Windows-based solution with easy point-and-click navigation and workbench-like design for users, and has an Executive Dashboard that provides immediate accessibility to critical, real-time state-of-your-business data for key management.

Mincron’s highly experienced team thrives on developing new, more efficient methods for distributor perform routine tasks. These innovations give our customers new avenues for economic growth and competitive strategies for your company’s future. Our staff operates with a “Service First” philosophy toward customers that begins in the initial planning stages and continues throughout our partnership. Customers are not just a number at Mincron. When you need support, 24/7/365, you’ll be dialing our Houston headquarters, and will speak with someone who knows you and your business. Their response time to your issue can be measured in minutes or hours — not days or weeks.

We also listen. Much of our new product development is done as the result of customer roundtables or special requests. That’s why we’re proud to say that Mincron is Distributor Driven, by Design.

Multichannel ecommerce software

As featured in this September's issue of Professional Builders Merchant magazine, Tony Pey, Head of Sales Engineering at Kerridge Commercial Systems (KCS), explains how using multi-channel ecommerce software that is fully integrated with your ERP system delivers a more satisfying experience for your customers and makes life easier for your staff.

To find out more, read the full blog post.

UK Roofing Supplies

Established in 1977, UK Roofing & Plastic Supplies is a leading independent supplier of roofing materials, building plastics and tools. Based in Slough, the company prides itself on being able to supply everything its trade customers need – from the eaves upwards.

UK Roofing is an approved trader within Slough Borough Council’s ‘Buy with Confidence’ scheme. This means they have undergone a stringent vetting procedure and are promoted by the council as ‘a good, honest local business’.

Before deciding to implement K8 software, the UK Roofing team was using a system that was limited to invoice generation and stock management.

Managing Director and owner, Neil Price and Branch Director, Graham Gerrans, had both worked with a more sophisticated system at a previous company and felt it was time to investigate integrated systems that could also handle their purchasing, accounting and reporting.

“The time had come for us to have a system that would help us operate more efficiently and that would provide reports to help us make better business decisions,” said Graham. “We were aware of several other companies in our industry who already used K8.”

Graham looked at a number of systems and came to the conclusion that K8 was the most beneficial for UK Roofing as it was a tried and tested solution within the roofing industry and is designed primarily for use by distributors and merchants operating within the construction industry.

“We’re particularly looking forward to having a much faster system so we can speed up service at the trade counter as well as being able to process purchase orders and goods received notes more efficiently,” he said.  “But most importantly, we’ll have better visibility of all our business processes and our current status through the business intelligence suite - this will allow us to forecast more effectively.”

K8 is a fully integrated trading and business management solution already used widely by all types and sizes of companies in the roofing supply industry. It combines a suite of modules designed to manage sales order processing, purchasing, finance, stock control, CRM, E-Commerce and business intelligence. K8 is developed, provided and supported by UK-based Kerridge Commercial Systems.

Howarth Timber

"K8 is an intrinsic, strategic component of our business. It does what we want it to do and what it says it will do - which is not always the case with software."

- Paul Cornford, Group Information Systems Manager​, Howarth Timber

Howarth Timber is a timber and building materials merchant operation. Its 29 sites are spread along the M62, down the A1 corridor as far south as Corby, and within the M25. There are approximately 1000 employees.

Read the full story here.

Barlow’s Woodyard

"The main benefit of using K8 is that I always know where we are – all the business information I need is at my fingertips. I really can’t fault it."

- Peter Barlow, Managing Director, Barlow’s Woodyard

Barlow’s Woodyard specialises in supplying high quality timber products. Its branches in Newbury and Witney stock a huge range of fencing, gates, decking and garden features, many of which are machined or manufactured in the company’s own workshops.

Read the full story here.

Hyper Paint

Hyper Paint opened their first branch in Ophirton, Johannesburg in the early 1980’s. Since then they have grown from strength to strength, currently, supplying customers through six branches in and around Johannesburg.

They are the largest independent Dulux Paint reseller in South Africa, providing advice, paint and paint supplies to DIY customers as well as many of the leading contractors in the province. Their motto is “Good Service is Good Business,” and great customer service and the speed of the sale and delivery is key to their on-going success.

When Hyper Paint started doing research on ERP systems for the distributive industries, and in speaking to some of their suppliers, they realised that K8 should be on their shortlist of system providers. Mr Jade Peter made an enquiry, requesting a K8 demonstration, where K8’s extensive paint and multi-branch functionality was shown. K8 was weighed up against various solutions; some much cheaper than K8. However, in the end they chose K8.

Hyper Paint is currently using a manual system for cash customers and a legacy system for account sales. It is very difficult for them to have accurate stock management and visibility of stock across a network of 6 branches. Their growth strategy is also limited by the lack of integration of their current processes.

Control over all areas of the business as well as an integrated system with point of sale functionality was key to their decision. Additionally, they needed a software solution that could service and supply their customers at the same speed as their manual processes.

Because the K8 system will be hosted in the cloud and centrally accessible form all branches and head-office, Hyper Paint staff and management will have live sales data that can be easily consolidated to give an accurate view of the status of all aspects of the trade and finance areas of the business.

Hyper Paint signed up for a SAAS solution, hosted in the cloud at the Kerridge Commercial Systems (KCS) data centre and will be going live on the latest version of the K8 Babbage software.

Tiaan Grobbelaar Sales Manager of KCS, commented: “We are pleased that Hyper Paint selected us as their ERP provider. Replacing a system, especially one that is part manual, will not be an easy change to make. However, KCS’s industry knowledge, combined with a great solution - K8 for the distributive trades, will make the transition easier.

“Hosting in the cloud will also reduce their reliability on internal technical resources, providing peace of mind that their system is being backed up, monitored and supported by skilled technical resources and a solid SLA.”

Professional Flooring Supply

CARY, NC – Aug 2016 – Dancik International, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets, announced today that Professional Flooring Supply has selected K8 with Web Builder in the K-Cloud to support their strategic vision for substantial growth of their building and flooring supply business.

Professional Flooring Supply was founded in 1977 in Fort Worth, Texas. Their commitment to providing construction professionals with the finest selection of flooring installation tools and building materials is unparalleled in the region. Professional Flooring Supply’s footprint covers Arkansas, Colorado, Idaho, Louisiana, Oklahoma, Texas, and Utah.

Professional Flooring Supply is in rapid growth mode and will be expanding over the next few years. Deploying K8 is a vital component in support of their expansion goal of 30 branch locations by 2020. They believed K8 to be far ahead of the other ERP solutions they evaluated.

“We selected K8 for its capability to provide us with the platform necessary to support a dynamic vision for our growing business,” said DJ Lee, President, Professional Flooring Supply. “We are excited to leverage K8 in a comprehensive effort to be both a better resource to our clients and partner to the manufacturers we represent.”

Alan Cross, Kerridge Commercial Systems (KCS) Executive Vice President North America, stated, "We are delighted that PFS selected K8 and Web Builder in the K-Cloud to support their growing business. We provide our customers with a choice of deployment options from K-Cloud to traditional on-premises deployment. PFS realized K8 and Web Builder in the K-Cloud was the best choice for them to attain their aggressive growth goals.”

For more information on Professional Flooring Supply visit:

For more information on Dancik International visit:

SA Tool goes live on Web Builder

Established in 1983 as a power tool repairer, Johannesburgbased SA Tool are agents and distributors for many leading brands of power tools and personal protective equipment.

SA tool signed up with Kerridge Commercial Systems (KCS) for K8 ERP in 2011, the past 5 years SA Tool has grown substantially and have benefited greatly from the K8 ERP system; improved stock management, elimination of manual processes and quality support are just a few of the benefits they have received from K8. In 2014 they moved from an on premise server to the KCS Cloud platform.

SA Tool supply some of South Africa’s largest and most prestigious industrial and construction firms. Many of SA Tools customers have a requirement to call off on existing contracts, as well as get accounts information like statements at the push of a button. K8 Web Builder’s integrated customer portal and web store allows SA Tool’s customers the freedom to order, review and pay at their convenience. SA Tool benefits due to the accuracy of electronic data and a lower staff cost due to the automation and integration.

SA Tool chose K8 Web Builder for its online selling capabilities and integration to K8 and the fact that there is no third party upload into other software; K8 Web Builder is a live interface with the K8 ERP System. “The ability to maintain your own e-commerce website adds a lot of value, as business owners are not dependent on another company to make changes for them.” – Lawrence Grobbelaar, IT Manager SA Tool.

Utilizing the K8 Web Builder platform, customers in outlying areas are now able to place their own orders without having a sales representative call on them, thus making SA tool more accessible to their customers. SA Tool’s Lawrence Grobbelaar commented: “The viewing of the statements, invoices and POD online are a great benefit to the SA Tool customers as they are able to source their own documents”

Tiaan Grobbelaar, Sales Manager, KCS SA “Our K8 Web Builder is a great, constantly evolving e-commerce product that provides both Content Management and E-commerce functionalities. We are proud that SA Tool trusted us as to become one of our pilot sites. KCS will continue to develop our web-based products and our clients can look forward to a measurable ROI from their investment in K8 Web Builder.”


  • Full real-time integration with K8
  • Easy in-house maintenance of website
  • Customers can source own account information and pricing
  • Immediate visibility of customer orders
  • Immediate access to product detail

About SA Tool:

Established in 1983 as a power tool repairer, Johannesburg based SA Tool are agents and distributors for many leading brands of power tools and personal protective equipment. In addition to importing products from renowned international suppliers, the company also has purchasing arrangements with major South African manufacturers.

About K8 Web Builder:

K8 Web Builder is a powerful, integrated eCommerce suite. It enables you to deploy a fully integrated internet trading platform quickly and effectively.

With a comprehensive, intuitive content management system, K8 Web Builder is both functionally-rich and extremely flexible. IT provides a platform to increase the capacity of your existing resources and open up valuable new sales channels.

Using real-time information, K8 Web Builder provides complete facilities for your customers to enquire and place orders on a self-service basis. Transactions are automatically fed back into K8 to maintain data and customer records - it’s both simple and straightforward, and with no repeat keying required.

Without expensive and complex website developments, K8 Web Builder makes online trading for any type of business an easy to maintain and profitable service. By helping you to improve your customers’ buying experience, your competitive advantage is enhanced.

Andrew Wilkinson

Leading merchant software provider, Kerridge Commercial Systems (KCS), has appointed Andrew Wilkinson as European Sales Director, with an initial focus on the UK.

Andrew, who has more than 20 years of sales experience in the distribution, merchant and manufacturing software industries, joins the Hungerford based company as it experiences a period of impressive organic and acquisitive growth.

He said, “I am thrilled to be joining KCS and working with such a passionate and pioneering team as they continue to develop their innovative solutions.”

Ian Bendelow, Chief Executive Officer at KCS said, “Andrew has strong organisational and commercial skills and I look forward to him playing a key role in further building relationships with our customers and creating strategies to help the company continue to grow.”

The KCS objective is to design systems and services to meet the business needs of all types and sizes of distributive company - and to work closely with them to ensure they get the very best from their investment in the software. K8 Babbage is the company’s current major software release. It can be delivered to customers via a range of flexible solutions to suit individual businesses, including the KCS Cloud or a SAAS (software as a service) model that delivers a known cost for budgeting and the seamless addition of new users and branches as the business grows.

In addition to its UK operations in Hungerford, Bourne End and Newcastle, KCS also has major facilities serving customers in Ireland, Netherlands and South Africa. In 2015, the company opened offices in North Carolina and more recently acquired Texas based Mincron Software Systems. The KCS Group now has around 800 customers, serving 6,000 locations and 80,000 users across 18 countries.

30th June 2016 - Kerridge Commercial Systems (KCS), a global company headquartered in the United Kingdom, has reached an agreement to acquire Mincron Software Systems, based in Houston, Texas, and its successful suite of products. This acquisition is a key strategic investment for KCS and a welcome development for Mincron. The companies will form one of the strongest ERP offerings for the distributive trades in North America.

KCS is the market-leading and award-winning provider of solutions with over 800 distributive trade customers worldwide, focusing on wholesalers/distributors/retailers and merchants in the construction, industrial and other sectors.

In parallel, Mincron has a 30-year history of delivering ERP solutions to a similar customer profile i.e. businesses that need to Source Effectively, Stock Efficiently, Sell Profitably and Service Competitively. The acquisition of Mincron by KCS follows the successful acquisition and integration of Cary, North Carolina-based Dancik International in July 2015.

Mincron will continue to focus on product innovation, including maintaining and supporting the existing SmartDistributor product suite while providing customers access to other products and services from the KCS portfolio.

Speaking about the acquisition, Ian Bendelow, KCS Group CEO commented, “This is another key strategic acquisition for us and our second in North America in as many years.

"It strengthens our geographical presence in the North American market and provides a further platform for growth in this important region. Mincron aligns with our successful business strategy of focusing on trading and business management solutions for the distributive trades, including wholesalers, distributors, retailers, merchants and resellers.

"Our customers will benefit from this acquisition through greater strength and depth in our North American team to support our functionally rich solutions to meet their business goals & challenges.”

Wendy Berger, General Manager of Mincron stated, “The acquisition by KCS brings together two great companies with similar history, culture and customer profile. The combined resources will further strengthen the KCS brand in North America and I look forward to being part of the Group and leading the Mincron team into a new era of opportunity.”

As Executive Vice President for KCS Group in North America, Alan Cross will support Wendy and the team and help to ensure that that benefits of being part of the larger group are available to all our customers.

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Kerridge Commercial Systems (KCS) provides specialist software, services and support to deliver fully integrated trading and business management solutions to distributive trades customers, large and small – wherever they are in the world.

Immersed in the distributive trades for over 40 years, our technical experts are thought leaders in trading and management technology, and our innovative and flexible approach ensures our customers partner with us for the long-term.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Grant and Stone

Grant & Stone, the 25 branch, home counties based builders’ merchant, has chosen K8 Babbage software from Kerridge Commercial Systems (KCS).   Established in 1987 and consistently featured in the industry’s ‘top merchant’ league tables, Grant & Stone supplies ‘everything required to build a house – from foundations to decoration’.

“As well as K8’s breadth of functionality, the size and stability of KCS and our position as a long standing supplier to the industry were also key reasons for Grant & Stone choosing the software,” said Ian Bendelow, Chief Executive Officer at KCS. “The Grant & Stone team were also impressed and reassured by reference visits to some long standing K8 users who run similar sized operations.”

K8 is a fully integrated trading and business management solution designed for all types and sizes of merchant, wholesaler or distributor. Sales processing, stock management, CRM, business intelligence and financials are all supplied as standard, fully integrated modules.

The system’s modern, multi-channel Ecommerce software delivers a strong internet presence with full online trading facilities - another key differentiator for Grant & Stone – as were the fully integrated financials and the system’s robust rebate management functionality.

The 251 user, fully managed and hosted K8 system replaces a legacy product and will be supported by the KCS team from its UK based HQ. The company’s mission is to continually invest in the development of its core product to enable customers such as Grant & Stone to source effectively, stock efficiently, sell profitably and service competitively.

Mat Miller, Director at Grant & Stone said, "K8 delivers all the functionality we were looking for with plenty more for us to grow in to. We were also reassured by our industry peers about the stability of KCS and its support structure. I’m confident we’ve chosen the solution that’s right for Grant & Stone as we develop our business in the future.’

Want to find out how K8 can help your business? Download our builders' merchants ebook today.

MAM Software unveils new branding and website

The company marks one year since being acquired by Kerridge Commercial Systems

Read more.

James Mitchell, Kerridge CS Managing Director in the UK and Ireland, said: "This rebrand marks a really exciting time in the evolution of MAM Software, as we gear up for the next generation of our growth of provision of IT solutions to the automotive distributive sector as a core part of the KCS group."