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Keep Selling Profitably: Kerridge CS offers merchants fast track access to web sales

Keep Selling Profitably

Our UK Managing Director, James Mitchell, spoke to Professional Builders Merchant about how integrated e-commerce solutions from Kerridge Commercial Systems enable companies to continue to sell profitably in these challenging times. 

What’s the most valuable way a software company can support its merchant customers at the moment?

At a time when we’ll soon be emerging from lockdown but still faced with the prospect of long term social distancing. And, when companies with no web presence can only look on with envy at those trading profitably over the internet. One of the priorities for the team at Kerridge Commercial Systems (KCS) has been looking to bring forward the development of certain products, deployable in days, which enable merchants with no existing e-commerce capabilities to start competing very quickly with those already trading online.

UK Managing Director at KCS, James Mitchell, explained: “The internet has been the go-to place for everyone in this crisis – whether it’s for communicating with family or for doing business. We’re seeing business methods changing in front of our eyes, accelerated by the situation, while confidence in visiting bricks and mortar stores is set to reduce. Companies already set up with a good web presence – and good processes behind it – are the ones that are surviving. Trade and consumer customers will now expect their local merchant to have web capabilities that match what they’re used to in other areas of their personal and business life. Unfortunately those who have only previously paid lip service to trading online are going to lose out.

“Our response has therefore been to develop several key products enabling the very quick deployment of integrated and non-integrated e-commerce sites; a connector designed to manage transactions from sales platforms such as Amazon more cheaply and easily; and a sales rep portal that will allow sales reps working from home to take orders remotely on our K8 ERP solution.”

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