News

EEF’s Executive Survey 2018

There has been much speculation around what 2018 will bring for manufacturers. From the continuation of 2017’s trends to wild guesses. In reality, the people who are best placed to make these predictions are those who know the industry best; you — the manufacturer.

Earlier this year, EEF published the EEF Executive Survey. In it, manufacturers share their expectations for the next 12 months, highlighting what they believe will be their strongest areas of opportunity and the challenges they will face along the way.

To find out more, read the full blog post.

Chris Owen

“The way you care for customers is evolving, with traditional methods being replaced by modern techniques and tools.”

Chris Owen, Chief Support Officer, Kerridge Commercial Systems

Kerridge Commercial Systems (KCS) has appointed Chris Owen in the new role of Chief Support Officer. Chris joins from JDA Software, a multinational company where, as Head of Global Delivery in Customer Success, he was directly responsible for the provision of Customer Services (Support & Cloud) to all of JDA’s customers globally.

At KCS, Chris’s goal is to create a leading support organisation by taking current best practices from industry and applying them to what is already a good support structure. He said, “The way you care for customers is evolving, with traditional methods being replaced by modern techniques and tools. For example, I’ll be looking to develop a knowledge base where customers with more common problems can self serve on a 24/7 basis rather than waiting until a support analyst becomes available in office hours. Where further work is required we’ll be working more effectively to identify what we need to do to provide immediate help, as well as what we can do long term to prevent a problem happening again.”

Read the full story.

Kerridge Commercial Systems (KCS) is pleased to announce the acquisition of EDP, a company listed on The London Stock Exchange. EDP supplies sales analytics & CRM and ERP software, such as Vecta and Quantum, to merchants and other distributors. The K8 ERP solution, developed by KCS, is widely used in similar markets, where the company has over 40 years of experience and is a recognised thought leader in trading and management technology. Clearly the acquisition is a good fit for both businesses.

During the past eight years KCS has grown rapidly, both organically and through the acquisition of a number of businesses, to extend its geographical reach, add product capability and extend into adjacent vertical markets. The company now serves over 10,000 customers across Europe, South Africa and the United States.

By integrating the EDP business with KCS, all customers will be offered a more extensive product suite. KCS will also offer the Vecta CRM/BI product to its wider global customer base as a stand-alone product, as well as integrating it as a module within some of the KCS products. KCS will continue to service and support customers using EDP’s Quantum, Merchant, Charisma, Esprit and The Business Programme products. Over time, KCS will offer alternative products (such as its core K8 ERP system) to EDP customers, as potential longer-term solutions.

Commenting on the acquisition, Ian Bendelow, Chief Executive Officer of KCS said, “The acquisition of EDP is a great opportunity to accelerate our strategy. It brings us greater presence in the UK and an increased platform for growth in our traditional markets. EDP is a high quality business with customer offerings that are highly complementary to KCS. We welcome EDP employees to the group and look forward to working with them.”

Sir Michael Heller, Non-Executive Chairman of EDP said, “The EDP and KCS businesses have been good competitors for many years, addressing the needs of customers in the same vertical markets. Accordingly the EDP directors believe that KCS’ activities provide a strong fit with those of EDP and that KCS is an appropriate partner to continue the development of the EDP business. The additional resources that KCS will bring will mean that it is well positioned and resourced to support EDP and the future growth of the EDP business.”

Read the full story.

Measurement & Evaluation

Monitoring business performance on the basis of timely and accurate information is a key priority for decision-makers in the fast-moving distributive trades.

K8 Business Intelligence gives individuals or departments access to secure, centralised data at the precise level they need to perform their roles effectively.

To find out more, read the full blog post.

Aerco

“By migrating to K8, we will have everything in one place and our business processes can become more streamlined.”

Harry Laughton, General Manager, Aerco

West Sussex based Aerco, a distributor of safety critical electrical components for the rail and military aerospace markets, has upgraded to K8, an ERP solution developed by Kerridge Commercial Systems (KCS). For the past 15 years the company has been using the KCS One Office solution.

Harry Laughton, General Manager at Aerco, said, “One Office has worked well for us in the past but, as the company has grown, it has been unable to keep up. We were holding the system together through some bespoke programming by members of our team but this meant we needed to keep going in and out of different programmes. It was clearly time to upgrade and, by migrating to K8, we will have everything in one place and our business processes can become more streamlined.”

Read the full story.

Annual Manufacturing Report 2018

It seems like only yesterday we published our review of the Annual Manufacturing Report 2017. Since then, manufacturing has been a whirlwind of data, the Internet of Things (IoT) and Brexit uncertainty — and before you’ve had time to think, 2018’s edition of the report has landed on your desk.

In this blog post, we present you with a rundown of the biggest talking points from this year’s release for some easy lunchtime reading.

To find out more, read the full blog post.

Lakeview Computers Ltd.

“We are very excited to make this announcement. As we continue to grow as a group, it makes sense to have our people and products under one brand name.”

Dawn Aldwinckle, UK Sales Director - New Business, Kerridge Commercial Systems

1 August 2018 – Kerridge Commercial Systems, provider of integrated software solutions for manufacturing, wholesale and distribution, announced today that Lakeview has been rebranded as Kerridge Commercial Systems (KCS).

Over the last four decades of steady growth, KCS has acquired several companies each coming with a different name, which has become somewhat complex to navigate. Based on much research and discussion KCS, has decided to reduce the complexity of their brand by renaming Lakeview.

“We are very excited to make this announcement,” explained Dawn Aldwinckle, UK Sales Director. “As we continue to grow as a group, it makes sense to have our people and products under one brand name. The Kerridge Commercial Systems brand reflects our commitment to remain at the forefront of technology for our manufacturing, wholesale and distribution customers globally. We will continue to focus on innovating and delivering market-leading ERP solutions – only now we are reflecting this with a strong, unified company name.”

UK headquartered KCS already provides software to 15,000 customers worldwide, offering end to end ERP solutions including Supply Chain Management, Financial Management, CRM, Warehouse Management, Business Intelligence, ePOS, and more, specifically for the distribution, manufacturing and wholesale markets. The rebrand supports the company’s strategy of continued growth and follows five acquisitions during the last 24 months in the UK, USA, South Africa and the Netherlands.

Read the full story.

Fred Loos

“I am honored to have been approached for the position of Managing Director Benelux and I look forward to contributing to the further growth of Kerridge Commercial Systems in the Benelux.”

Fred Loos, Managing Director Benelux, Kerridge Commercial Systems

Kerridge Commercial Systems (KCS), supplier of advanced, fully integrated business solutions for trading companies, wholesale and distribution, has appointed Fred Loos as Managing Director Benelux. He brings 34 years of experience in IT and financial-logistical systems and takes over the role of Ian Bendelow, CEO of the KCS Group. In his role, Fred will manage the daily operations of both Kerridge Commercial Systems in Sliedrecht and the recently acquired AGP Software in Veghel and Capelle aan den IJssel. He also plays an important role in uniting both companies and optimizing cooperation.

Prior to joining Kerridge Commercial Systems, Fred worked as General Manager at an international software company, where he was responsible for the SME market in the Netherlands and Belgium. During his career he gained extensive experience in the direction of IT and management, through various management positions and training courses.

Read the full story.

Field service training and technology

Technology has already transformed how businesses operate across industries — and that includes field service. The growth of technology now means field service engineers can access customer data on the move, easily working collaboratively with other engineers and arriving on-time, every time through GPS-powered map functionality.

The latest release to shake-up field service is augmented reality (AR) technology. While you might think the tech is solely reserved for apps and gaming, its day-to-day application is delivering huge benefits to the forward-thinking companies who have implemented the technology to date.

To find out more, read the full blog post.

Jose Duarte

“Our customers can expect smoother delivery of services such as implementations and upgrades and we will be looking to offer even higher levels of satisfaction.”

Jose Duarte, Job Operation Director, Kerridge Commercial Systems

Kerridge Commercial Systems (KCS), a leading software provider to the merchant industry and a company that is undergoing a phase of substantial growth, has appointed Jose Duarte as Operations Director.

Jose has over 17 years of consultancy and management experience in professional services and operations with several large, multinational organisations.

He said, “Rapid growth needs to be structured and a key part of my role will be to further develop our Professional Services function by improving process quality and efficiency. Our customers can expect smoother delivery of services such as implementations and upgrades and we will be looking to offer even higher levels of satisfaction.”

Jose said from now on the company would also be offering well-defined packages of services. He has already introduced new expert-led ‘Centres of Excellence’ within the professional services group (PSG) to deliver high value and high impact services, while offering a higher degree of customer direct support. Customers who have already engaged with Jose have responded very positively to the new PSG structure.

Read the full story.

Bonus Electrical

“Our turn over has grown from £3m to £10m in just six years. K8 is supporting that growth because it’s helping us to buy stock in the right quantities and to analyse our sales activities like never before.”

Jamie Dawson, Bonus Electrical

Kerridge Commercial Systems (KCS)’ K8 software has delivered cost and time savings across every area of business for Hull-based wholesaler Bonus Electrical. A key element of the software is its ability to provide the business intelligence that the management team needed, enabling them to analyse sales in more depth.

Bonus’ Jamie Dawson said, “The integrated POD system is invaluable and helps us deal with queries quickly and more efficiently. Some of our customers ask for a lot of PODs and I often used to waste time wading through files and scanning paper copies for emailing. Now, I just retrieve them from the system by entering the order number. The time this has saved us is incredible.”

Read the full story.

Reeds Wantage

“We’re looking forward to increased efficiencies such as integrating order processes with our suppliers and faster, easier price maintenance.”

Euan Mead, Operations Manager, Reeds Wantage

Growing business, Reeds Wantage, has chosen an ERP solution from Kerridge Commercial Systems (KCS) to support its future growth and deliver efficiencies to the business.

Reeds was founded in 1972 as a builders’ merchant and ironmongers. It gradually transitioned away from supplying heavyside materials to focusing on paint, tools and hardware, and today is known primarily as a painting and decorating merchant.

Read the full story.

Review: Panorama’s 2017 Manufacturing ERP Report

What would you like your business to achieve in the next 12 months? Perhaps you know what you want to achieve, but simply don’t know how to get there.

If you’re a manufacturer who wants to centralise data, drive efficiencies and ultimately improve business performance in 2018, the answer could lie in your manufacturing ERP software. Through reviewing Panorama’s recent report on ERP Systems and Enterprise Software, we’ll demonstrate how effective the right ERP system can be in overcoming your operational challenges.

To find out more, read the full blog post.

Sunday Times HSBC International Track 200

We are delighted to announce that Kerridge Commercial Systems (KCS) has been ranked No. 37 in The Sunday Times HSBC International Track 200, a league table that ranks the top 200 of Britain’s mid-market private companies in order of fastest growing overseas sales.

The league table is produced by Fast Track, the Oxford firm that researches and ranks Britain’s top performing private companies. When surveying the companies, Fast Track also found that the US is the most popular country for overseas sales, with 118 of the 200 companies citing it as a major market. It is also the top choice for future growth, with more than half the firms (107) planning to expand there.

Fast Track also believed the league table shows the resilience of Britain’s mid-market exporters. Despite the uncertainty created by the on-going Brexit negotiations, their combined international sales have grown by an average of 62% a year over the last two years to a total of £10.1bn, the highest growth rate measured in the survey since 2013.

The Sunday Times reported that it was another sign of confidence that 60 of the listed companies had chosen to acquire overseas businesses to help accelerate their growth – up from 46 last year. The six strategic acquisitions KCS made recently in Europe, the US and South Africa were obviously instrumental in our international sales reaching £24m in 2017.

The full league table was published as an eight-page supplement with the business section of The Sunday Times on 10 June, both in print and in the digital edition and on: www.fasttrack.co.uk/company_profile/kerridge-commercial-systems/

Read the full story.

Kuipers BMH

“We now have better insight into stock, sales and the financial handling of the sales orders. For example, with the help of a few keyboard shortcuts the average takeaway order has now become a lot easier; ten enters less are needed for the same process.”

Rob Kamp, Kuipers BMH

Kuipers BMH (Building materials and stone) is one of few remaining independent wholesalers of building materials in the northern part of the Netherlands. Not affiliated with a specific brand or a specific buying organisation, but simply operating from one’s own extensive experience and knowledge in this industry.

Two linked software applications, an accounting software system and an order processing application, had to make way for K8 Babbage of Kerridge Commercial Systems (KCS). Kuipers had now been working with the ERP solutions of KCS for almost a year.

Read the full story.

Dare you let your software manage your purchasing?

Mark Steggall, Head of Product Management at Kerridge Commercial Systems (KCS), explains the benefits of using a computer system with a flexible, integrated forecasting and purchasing module.

“Having just enough stock to meet customer demand is a challenge many companies feel can’t be met without human intervention. Today, fortunately, there are flexible ERP systems that can be configured to forecast and purchase automatically in the way you like to do it – but with options to interfere when you need to!”

To find out more, read the full blog post.

John Davey

“In terms of a return on our investment, what we pay for K8 is offset by our increased profitability through being able to keep a better track on our margins, our increased turnover and the time the system saves us. We all find it quick and easy to use – for example our monthly invoicing now takes one day instead of seven!”

Rhys Davey, General Manager, John Davey

At the end of 2013, John Davey, a third generation family owned Welsh builders’ merchant, upgraded from a manual invoicing system to ERP software from Kerridge Commercial Systems (KCS).

A year later, General Manager, Rhys Davey, saw that margin and turnover had both increased significantly. He remembered, “Once we had a full year of history within our K8 solution we could see the scope of how much the software had helped us. Our turnover had risen from £1.1m to £1.5m and we were showing an increase of 2% in our gross margin. Using a manual system I think it had been easy to make mistakes in calculations plus we were always missing opportunities to increase our margin. I think the improvements were largely down to being able to work more accurately.”

Read the full story.

Using ERP Software To Overcome Operational Challenges In Manufacturing

Businesses are never without their challenges — and strategizing to overcome them is what makes business so exciting. Some of these challenges are present across-sectors, while others are more niche to a particular industry.

In this blog post, I will discuss the challenges big and small that operational directors in manufacturing are facing, and how the right ERP software solution can help overcome them.

To find out more, read the full blog post.

Keep Control of your Projects

With many facets to a project, you need to manage the multiple orders and quotations, the delivery schedule and agreed pricing terms and the financial performance against the overall project.

You don’t need to create a project as the job starts, you can create it in advance. Projects can be raised for existing customers, or for new business prospects. You can raise quotations and monitor the likelihood of success through regular updates of the project status. The project itself can be created with relevant detail such as project status, start and end dates. In addition, estimates may be added and actual performance monitored over the life of the project.

To find out more, read the full blog post.

Site Supplies and Services

“Some of our suppliers also use K8 software and recommended it to us. Other factors in our decision were the confidence we had in the future development of K8 and the knowledgeable team who demonstrated the product.”

Maggie Wilbor, Director, Site Supplies & Services

Fire protection equipment supplier, Site Supplies & Services, has decided to use a software solution from Kerridge Commercial Systems (KCS) to manage its Hertfordshire based operation.

Specialising in the supply of sprinklers, dry risers and other residential fire protection equipment, Site Supplies & Services operates alongside sister company, Peter’s Transport Ltd, which looks after its deliveries and collections on a 24/7, 365 days a year basis. Established in 2000, the company has a reputation for providing excellent customer service.

Read the full story.

Field Service Engineers

Competition and business go hand in-hand. You can’t expect other entrepreneurs to sit back and let you capitalise on a market while they sit on the side-lines. Rather, the more successful you are, the more others will want to follow suit.

While it's influenced by a number of factors, this success primarily hinges on one thing; customer satisfaction. With increased competition comes increased customer fluidity.

To find out more, read the full blog post.

Account Receivables

Sanjay Fatania, Financial Implementation Manager at Kerridge Commercial Systems (KCS), explains what to look for in a trading system so credit-related problems can be quickly identified and valuable insight provided to your team about customer trading profiles, payment history and trends.

To find out more, read the full blog post.

Datawright rebrands to become Kerridge Commercial Systems

3 April, 2018 – Kerridge Commercial Systems, provider of integrated software solutions for manufacturing, field service and distribution, announced today that Datawright has been rebranded as Kerridge Commercial Systems (KCS).

Over the last four decades of steady growth and diversification, KCS has acquired several companies each coming with a different name, which has become somewhat complex to navigate. Based on much research and discussion KCS has decided to reduce the complexity of their brand by renaming Datawright.

“We are very excited to make this announcement,” explained Kevin Stalker, Software Director. “As we continue to grow as a group, it makes sense to have our people and products under one brand name. The Kerridge Commercial Systems brand reflects our commitment to remain at the forefront of technology for our manufacturing, field service and distribution customers globally. We will continue to focus on innovating and delivering market-leading ERP solutions – only now we are reflecting this with a strong, unified company name.”

UK headquartered KCS already provides software to 15,000 customers worldwide, offering end to end ERP solutions including Supply Chain Management, Financial Management, CRM, Warehouse Management, Business Intelligence, ePOS, and more, specifically for the distribution, manufacturing and field service markets. The rebrand supports the company’s strategy of continued growth and follows five acquisitions during the last 24 months in the UK, USA, South Africa and the Netherlands.

The rebrand does not involve any changes to existing products. KCS believes that providing all of their services under one powerful brand will make them a stronger partner to their customers, enabling them to provide even more value to their own customers.

“The rebrand will have minimal effect on our customers. It’s very much business as usual. We will, of course, continue to develop our products and execute projects with the same level of excellence and professionalism our customers have come to expect. Going forward our strategy, values and vision remain unchanged.” Kevin Stalker, Software Director.

As the company transitions to the name KCS, they would like to thank their loyal customers for their continued support. This is an exciting evolution for the company. KCS look forward to growing their product offering globally, and are counting on the continued support of their customers.


About Kerridge Commercial Systems (KCS)

KCS provides advanced, fully integrated business systems, installation and support services for the manufacturing, field service and distributive markets. The company has over 40 years of extensive knowledge and experience of working with manufacturers, field service engineers and distributors across many sectors. The company’s class leading solutions are functionally rich and highly flexible.

The KCS product solution set has a track record of delivering wide ranging benefits including greater operational efficiency and cost savings, resource and asset utilisation, together with real-time information for management decision making.

The Benefits of ePOD

Tony Pey, Head of Product Marketing at Kerridge Commercial Systems (KCS), explains how using a computer system with integrated ePOD (electronic point of delivery) as part of its delivery management solution will enable you to manage every aspect of the delivery cycle.

To find out more, read the full blog post.

Trading Depot

“My field sales team can work with the key software modules on their iPads to check stock and raise orders for customers while they’re out on the road.”

Nick Edwards, Managing Director, Autoparts (South Wales) Limited

Autoparts (South Wales) Limited was started by ex-Lancaster bomber pilot, Harvey Edwards, in 1962. Harvey had the highly progressive idea of offering twice daily deliveries when other part suppliers were delivering two or three times a week.

Harvey’s peers didn’t think the business would bear the cost of such a revolutionary idea. However, the growth of the company since then, and its success today, as Harvey’s grandson Nick and his team prepare to upgrade to K8 software, are all testament to what a sound business idea it was.

Nick Edwards said that he decided to move to K8 because he was looking for greater functionality and flexibility than his existing system could provide. “Specifically we’re looking forward to better traceability of all processes within the system, particularly for our internal sales team. I also like how you can attach documents and drawings to sales orders that stay with them all through the system.”

Read the full story here.

Modern ERP enhances supply chain

Mark Steggall, Head of Product Management at Kerridge Commercial Systems (KCS), explains how using a modern computer system can keep your suppliers on their toes and ensure your customer service remains outstanding.

To find out more, read the full blog post.

AGP

January 2018 - Kerridge Commercial Systems (KCS), a market-leading global provider of software solutions to the retail, wholesale, merchant and distribution markets, has reached an agreement to acquire AGP, based in Veghel, the Netherlands.

UK headquartered KCS already provides software to 14,000 customers worldwide, offering end to end ERP solutions including Supply Chain Management, Quote to Cash, Financial Management, CRM, Warehouse Management, Transport Management, Business Intelligence, ePOS and more, specifically for the wholesaler, distributor, retailer and merchant sectors. The acquisition supports the company’s strategy of continued growth and follows five other acquisitions during the last 24 months, including 2 in the USA, 2 in South Africa and 1 in the UK.

Like Kerridge Commercial Systems, AGP has been delivering wholesale ERP Solutions for more than 40 years, as well as solutions for hire, projects and the installation industry. The company’s suite of products makes them a leader in the Wholesale ERP market in the Netherlands.

AGP will continue to maintain and support its existing solutions, including Trade, Rent, Projects and Installware. In time they will introduce new benefits to their customers from the KCS portfolio such as advanced e-commerce and Cloud services, along with an optional upgrade path to the established suite of KCS services and products. To further support existing customers of its K8 ERP system, KCS will look at integrating some of the solutions from the AGP suite.

Ian Bendelow, KCS Group CEO, said, “As a key strategic acquisition in the Benelux, this further strengthens our presence on the European continent, and expands our service capabilities and product offerings. As we further our platform for growth, AGP affirms and aligns with our on-going business strategy of focusing on the needs of merchants, wholesalers, retailers and distributors.

Our customers will benefit from an even stronger Netherlands based team to support our customers’ needs.

The KCS Group will continue to build organically with its industry focused solutions and customer focused service, constantly attracting more customers and helping existing customers to succeed and grow. We will add further strategic acquisitions to enhance our geographical presence and capability for our growing customers.

Michiel Bakker, Director of Operations - KCS Benelux added: ‘Combining the two companies strengthens our offering of ERP Solutions and Cloud Services in the same verticals, allowing us to grow even further in the Benelux. The ERP solutions complement each other and they secure a place in the market from niche customers to large global enterprises.’

Read the full story.

Trading Depot

“Turnover has doubled in the seven months since K8 was implemented and, although I can’t put that all down to K8, there’s no way we could have managed the current level of business using the old system.”

Darren House, General Manager, Trading Depot

Trading Depot, the online trading sister company to Grant & Stone, offers more than 48,000 product lines to a loyal and growing customer base who maintain its ‘excellent’ rating on Trustpilot, the online review community. The company supplies plumbing and electrical products, sanitaryware, flooring, PVC windows and doors, some heavyside materials such as paving and more than 30,000 tools.

“We’re seeing huge growth,” said Trading Depot General Manager Darren House. “While around 70% of our customers are homeowners, the remaining 30% are tradesmen who are happier shopping in an online environment today than they were 10 years ago. Although we don’t offer trade accounts, we offer a choice to builders who are looking for a keener price and are happy to wait a day or two for their delivery. We also offer a click and collect service from our warehouse. I like to think there’s a traditional merchant feel about the business as we offer great customer service including technical support over the phone at pre-purchase stage.”

To check out the Trading Depot website, please Click Here.

Read the full story.

Tadhg O'Connor Ltd

“We wanted a system that allows some flexibility over what level of discount can be given so we can manage our margin better and increase profitability.”

Eoin O’Connor, Managing Director, Tadhg O’Connor Ltd

Limerick based Tadhg O’Connor Ltd, one of the larger stores in the Topline group, is about to implement a new ERP system provided by Kerridge Commercial Systems (KCS). The family owned business operates two builders’ merchant branches and a furniture store.

Business is split 50/50 between trade and retail customers and there are more than 600 trade account customers.

Managing Director, Eoin O’Connor said, “We’re successful because our staff offer excellent service and our customers know they can rely on us having the right stock delivered in a timely fashion in perfect condition and at good value.”

Read the full story.

Nordstrom Timber

“When K8 goes live across the business we’ll be able to use the Works Order module to relay information and orders more efficiently as well as making sure we’re earning a profit on every job.”

David Nordstrom, General Manager, Nordstrom Timber

Nordstrom Timber is the largest independent timber merchant in the City of Sunderland. Established in 1953 by Herman Nordstrom, the company has grown steadily since then through the leadership of Herman’s son, Alan, and more recently Alan’s son and daughter, David and Lynne.

The company supplies both trade and retail customers from a large site in Hendon. A vast range of timber including C24 grade carcassing, dressed timbers, sheet materials, skirtings and mouldings is stored in one of two warehouses alongside the trade counter, a hardware showroom and a complete showhouse displaying kitchens and bedrooms, doors, windows and staircases. A second warehouse accommodates a joiner shop for the production of bespoke joinery and a machine shop where original interiors for heritage projects can be matched. Recently the company supplied all the interior joinery, including the hardwood paneling, used in the restoration of Sunderland’s Roker Pier Lighthouse.

“We’re most proud of our staff,” said General Manager, David Nordstrom. “Most of them have been with us for several decades and have great knowledge and expertise of our trade. We’re determined to stay on top of what we do and our customers know they can rely on us for good service and good quality materials that are responsibly sourced.”

Read the full story.

Newbury College

A lunch was held last week to celebrate the long-term relationship between Hungerford-based Kerridge Commercial Systems (KCS) and Newbury College.

Over the last 15 years, KCS has provided IT equipment to the college, supported careers events and welcomed students on work placements. CEO of Kerridge Commercial Systems, Ian Bendelow, and College Principal and CEO, Dr Anne Murdoch, attended the lunch along with other members of college staff and KCS employees.

Ian Bendelow said, “As a leading software provider we recognise the great variety and quality of career opportunities our industry offers to students of IT. This is why we are delighted to support the college’s IT curriculum.”

Several students have been employed by KCS following the completion of their IT course at Newbury College. Ex-student, Polly Theobald, who also attended the lunch, now works at KCS as a trainee software engineer.

Mr Bendelow added, “Our links with the community are very important to us and we’re in the process of strengthening existing relationships – as well as developing new ones - with local schools and other educational establishments. We’re in the unique position of being able to provide very relevant support to students considering a future in the world of IT, and I want KCS to have the opportunity to encourage as many of them as possible.”

KCS develops, provides and supports fully integrated trading and business management software solutions for distributive companies such as merchants, wholesalers and retailers.

Read the full story.

What are Advanced Web Services?

It doesn’t seem all that long ago when K8 was the primary software platform that Kerridge Commercial Systems’ (KCS) customers used to run their businesses. For the most part, there were rather fewer third party software products to consider; the need for their integration was more the exception than the rule. But as we now know, the internet, ecommerce solutions and mobile technologies would change that position significantly, with opportunity and benefit potential on a scale that could have barely been imagined a few years back.

To find out more, read the full blog post.

Wm Coulthard

One of the North East’s longest-established firms has invested in K8 Manufacturing ERP software from Kerridge Commercial Systems.

Kerridge Commercial Systems (KCS) are pleased to announce that Wm Coulthard & Co have decided to partner with them to rollout K8 Manufacturing throughout their business.

Wm Coulthard, founded in 1888, provides extensive engineering and manufacturing excellence in a wide range of products. The business has grown consistently during the last 50 years and now have enviable experience in supplying thousands of bespoke lubrication and lube oil systems in every type of environment around the world.

An important element of Wm Coulthard’s ERP search was a software system to fit not only their requirements of today, but also their future as they grow. A key requirement for the company was a full manufacturing suite to provide full visibility of their manufacturing processes. Wm Coulthard also wanted a user-friendly system that would allow them total control over their manufacturing profit margins.

The lubrication systems that Wm Coulthard design are universally heralded for their reliability, high quality and longevity; the company wanted an ERP system to match. After reviewing several systems, Wm Coulthard decided that the comprehensive integrated functionality offered by K8 Manufacturing would be a platform for the future.

The K8 system will bring wide-ranging benefits and help to ensure Wm Coulthard’s projected growth.


About WM Coulthard & Co

Founded in 1888 Wm Coulthard design and manufacture bespoke industrial lubrication systems for a wide variety of customers. The company is underpinned by an ethos of continual improvement and quality.

Based in the North of England, the company operates from a recently purpose built manufacturing facility in Carlisle, Cumbria (occupied since January 2011); with a second manufacturing site opened during 2013 in Cramlington, Northumberland.

To find out more about Wm Coulthard & Co visit their website: http://wmcoulthard.com/

Lakeview

December 2017 - Kerridge Commercial Systems (KCS), a market-leading global provider of software solutions to the retail, wholesale, merchant and distribution markets, has reached an agreement to acquire Lakeview Computers (Lakeview), Dartford, UK.

UK headquartered KCS already provides software to 14,700 customers worldwide, offering end to end ERP solutions including Supply Chain Management, Financial Management, CRM, Warehouse Management, Transport Management, Business Intelligence, ePOS, and more, specifically for the distribution and manufacturing markets. The acquisition supports the company’s strategy of continued growth and follows three other acquisitions during the last 18 months including one in USA and two in South Africa.

The Lakeview business is seen as complementary to KCS’s current product portfolio and market positioning. On completion of this acquisition, the KCS operation will provide solutions to over 14,950 customers and in excess of 190,000 users.

The acquisition has been welcomed by Lakeview and their products will continue to be maintained and supported. KCS will look to investigate opportunities for the Lakeview solutions leveraging off KCS’s existing infrastructure and product portfolio. While with all ERP solutions there will be a set of common functionality, Lakeview’s products are clearly focused on the SME market whilst K8 (the KCS product) offers scalability and covers a wider set of verticals within manufacturing and distribution.

Speaking about the acquisition, Ian Bendelow, CEO of KCS commented “This is a key acquisition for us. It immediately gives us a greater presence in the UK market and an increased platform for growth in our traditional markets. Fundamentally both Lakeview and KCS offer customers value via functionally rich solutions and continuous development that is highly responsive to our customers evolving needs. Lakeview and KCS are a great match.”

Lakeview will operate as an independent business unit of KCS with a new brand to emphasize the synergy with KCS. The entire Lakeview staff will be working alongside the KCS team to ensure the success of the Lakeview/KCS integration.

Read the full story.

What is a Digital Strategy and how do you create one?

You know that we now live in an increasingly digital world. For businesses, initially this meant having a website, then moving into e-commerce, and more recently, having a social media presence. However, the most forward-thinking businesses have now moved beyond these elements and are busy adopting their digital strategy.

To find out more, read the full blog post.

Longwater

"The KCS offering had a great reputation and was regarded as the market leader by other merchant business owners we questioned."

Colin Clark, Finance Director, Longwater Construction Supplies Ltd

Longwater Construction Supplies Ltd and Longwater (South East) Ltd have decided to use K8, the ERP system developed by Kerridge Commercial Systems (KCS). The Longwater companies are based in Norwich and Essex and serve all types of customer from DIY enthusiasts to major groundworking companies.

A fleet of nine trucks in Norwich and two in Essex deliver materials throughout East Anglia. The companies have further plans for growth both geographically and byproduct. Finance Director, Colin Clark, believes the customer service delivered by a very experienced sales team is what sets them apart from the competition. He said,."Our highlevels of service extend to our yard staff and delivery drivers who all regularly receive praise for their reliability, helpfulness and overall dedication to customer needs."

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F30

"I’m also looking forward to using the K8 CRM system and being able to share and store more information effectively."

Rob Pearce, Director, F30

F30 was founded in 2012 as a supplier of specialist building products such as structural waterproofing systems and brickwork and formwork ancillaries to the bricklaying and civil engineering sectors.

An accounts package at ‘breaking point’ was the driver for F30 Building Products Ltd (F30) to upgrade to K8 software from Kerridge Commercial Systems (KCS) .“The program had served us well,” explained F30 Managing Director, Rob Pearce, “But it was starting to slow down and wasn’t capable of managing the volumes of data we are entering as the business grows.”

“We pride ourselves on unrivalled customer service and expert, unbiased technical advice,” he said. Based in Bristol, the company set up a second depot in Plymouth in 2016 and has already opened a second warehouse there to expand the stock profile to meet local demand. Mr Pearce said he has plans to open further branches with locations still to be confirmed.

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Alan Cross, Executive Vice President North America, features on the cover of the CIO Applications ERP special.

“K8 has the real pedigree, heritage, and leading-edge functionality coupled with a clear and comprehensive product roadmap that demonstrates a long-term commitment to the industry.”

Gary Schneidman, CFO, Interstate + Lakeland Lumber

Kerridge Commercial Systems (KCS) is the headliner in the latest edition of CIO Applications magazine. Alan Cross, KCS Executive Vice President North America, features on the cover of the Enterprise Resource Planning special edition, which offers in-depth coverage of our market-leading ERP solution.

The cover story praises the North American rollout of the KCS brand, which began in 2015 with the acquisition of Dancik International, closely followed by the acquisition of Mincron in 2016. Looking back over the early successes of the North American expansion, CIO Applications concludes that KCS has stayed true to the client-centric philosophy behind the four decades of growth since the company's origins in 1976. Throughout the article, Alan Cross shares insights into the futuristic approach that has placed KCS in the spotlight.

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Intergrity Software rebranded to Kerridge Commercial Systems.

Kerridge Commercial Systems (KCS), a specialist software provider of integrated ERP software solutions, focused on servicing the distributive and retail trades, announced today that Integrity Software have been renamed Kerridge Commercial Systems.

KCS believes that providing that all their services under one powerful brand will make them a stronger partner to their customers, enabling them to provide even more value to their customers.

KCS assures that the rebrand does not involve any changes to Integrity’s existing products. The rebrand enhancement is a reflection of KCS’s commitment to being a strategic partner to their customers. They are committed to continuing to provide innovative solutions to support their customers.

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Dancik and Mincron rebrand to become Kerridge Commercial Systems

Still the same great solutions, services and support

CARY, NC – September 14, 2017 – Kerridge Commercial Systems, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, electrical and plumbing distribution, wholesale and retail markets, announced today that Dancik International and Mincron have been rebranded as Kerridge Commercial Systems (KCS).

“We are very excited to make this announcement,” explained Alan Cross KCS Executive Vice President North America, “although it’s very much business as usual with no impact on our customers. As we continue to grow in North America, it makes sense to have our people and products under one brand name. The Kerridge Commercial Systems brand reflects our commitment to remain at the forefront of technology for the distributive trades globally. Our mission is to help our customers source, stock, sell and service competitively. We continue to focus on innovating and delivering market-leading ERP solutions built for the distributive trades – only now we are reflecting this with a strong, unified company name.”

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TBS Building Supplies

“We’ll soon upgrade to Web Builder’s new responsive version as we know that many of our customers are accessing our site on their smartphones. This upgrade will also allow us to offer online account payment.”

Nick Porter, IT Manager, TBS Building Supplies

For the last 10 years Nick Porter has been involved with looking after IT at TBS, a two branch merchant business in Northamptonshire. Nick and his seven strong team are also responsible for managing all the IT systems across the House of Goodness group – the company that owns TBS and operates a variety of other businesses including health food wholesaling, farming, timber importing and worktop manufacturing.

Read the full story and download the pdf.

CRM Project Control Centre

Our Project Control Centre enables you to create projects and to track opportunities, from the initial contact right through to the order and beyond. Projects may be raised for prospective clients or for existing customer opportunities.

You can raise quotations for each project phase, agree pricing terms, and monitor the likelihood of success through regular project status updates. Upon successful conclusion, you can then convert quotations to sales orders and establish a call–off schedule for deliveries. Our software allows you to monitor all costs and invoices to control project profitability, including performance against your original estimates. You can update the project with relevant detail such as project status, start, milestone and end dates, attributes, etc - and use all of these for reporting on progress. You can also add multiple contact details, including those of third parties and other influencers.

Find out more about our CRM software.

Pupkewitz MegaBuild

"MegaBuild has been a long-standing customer. It is good to see clients prosper with the solutions Kerridge Commercial Systems offers."

Danie Du Toit, Financial Director, MegaBuild

Pupkewitz MegaBuild have gone live with K8 Web Builder a powerful, integrated e-commerce solution. Web Builder integrates into Pupkewitz MegaBuild’s existing K8 ERP system, enabling them to trade 24/7.

Pupkewitz MegaBuild are one of Southern Africa’s largest building and hardware supply operations and have been a leading supplier of building goods since 1946. The addition of an e-commerce website adds a lot of value to the business. The online selling capabilities enables customers to place orders at any time of the day or night, making Pupkewitz MegaBuild more accessible to their customers.

Danie Du Toit, Financial Director at MegaBuild said: “We are currently still in a final proof of concept stage with only limited customers having access to our website. We look forward to the official launch, when all customers can benefit from our e-commerce service offering.”

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Kaizen Motor Spares Distribution

"The K8 roadmap presented to us, by Kerridge Commercial Systems, cemented our decision. We realised that an ERP change in our business is not a small one, and that our preferred ERP supplier must still be around in the next 20 years."

Gonnie Nadasen, General Manager, Kaizen Motor Spares Distributors

Kerridge Commercial Systems (KCS) are pleased to announce that Kaizen MSD have decided to partner with KCS to rollout K8 throughout all their branches in South Africa. Kaizen Motor Spares Distributors, established in 2007, have grown into one of the largest automotive aftermarket distributors in South Africa with branches in Johannesburg, Durban, Nelspruit, Cape Town and Polokwane.

Kaizen MSD realised the need for a comprehensive, fully integrated system, Kerridge Commercial Systems. K8 will be replacing their legacy system. Kaizen MSD felt they had outgrown the system as it lacked multi branch stock management, financial controls, margin management and support in general. Furthermore, their legacy system did not cater for product descriptions, nor did it have a product file per branch.

Kaizen MSD will find immediate value in the alternatives associated with K8 once it is implemented. Such benefits include but are not limited to; back to back processes for buy-outs and strong financials for a multi branch business as well as the centralised controls needed.

Read the full story here.

eCommerce Webinar

Did you know there has been a 91% growth in the use of mobile devices over the past two years throughout the entire b2b purchasing process?

And this is only going to continue to grow.

View our eCommerce webinar page for more information, and register on GoToWebinar for our free Webinar to hear eCommerce expert, Charlotte Graham-Cumming, share her extensive experience in creating and implementing eCommerce strategies on Thursday 14th September at 3pm.

Ark Trading

"We are the first traders to provide customers with this service from the convenience of their vehicles. Clients can remain in their vehicles while material is brought to them and loaded into their vehicles."

Levi Strauss, Director of Purchasing, Ark Trading

Ark Trading has been a Kerridge Commercial Systems customer since 2015. K8 replaced an outdated POS “Sales Assist” and manual back office process. Paul Koster, new Managing Director of Ark Trading, focused the relaunch of Ark Trading to position the company to provide the best possible service to all building contractors. As part of the relaunch, Ark Trading launched its ‘Drive Thru’ for all hardware and building customers in June 2017.

Powered by K8 technology, Ark Trading are able to have a mobile work station using a wireless network to service their customers in their yard. The ‘transit service’ concept was complete with a printer, allowing customers to receive a full service and sales transaction from the convenience of their vehicle.

Read the full story here.

E.H. Smith

“Our decision to go with K8 was based upon many factors and in particular its ability to manage rebates, inventory and margins.”

John Cave, Technical Sales Director, EH Smith Builders Merchants

Kerridge Commercial Systems (KCS) is delighted to announce that, after a rigorous selection process, EH Smith Builders Merchants has chosen KCS as its ERP (Enterprise Resource Planning) systems provider.

An experienced team, under the leadership of John Cave (Technical Sales Director) has spent 12 months evaluating a wide range of options and speaking to their buying group peers. John says “Our decision to go with K8 was based upon many factors and in particular its ability to manage rebates, inventory and margins. Furthermore, the strength and depth of knowledge of our sector within the KCS team was unrivalled.”

This investment in ERP systems represents one of the biggest single investments made by the Company. A significant level of cost within this investment has been allocated to the training of EH Smith’s very experienced work force.

Read the full story here.

Arlington Automotive

“Before the IoT project, we had 'gut-feelings’ about teams of operatives being more efficient at certain types of operations than others on certain presses, however there was no reliable performance data to substantiate this. The data provided has enabled us to optimise shifts. Following the initial project on just two presses, parts per machine have increased substantially and we have been able to see a 16% gain in productivity.”

Garry Luke, Systems Engineer, Arlington Automotive

Read the full story here.

Kerridge Commercial Systems wins Software Innovation Solution of the Year Award

Kerridge Commercial Systems (KCS) has won the 2017 Software Innovation Solution of the Year Award for an ‘Internet of Things’ (IoT) project delivered to long-term customer, Arlington Automotive (NE). The award forms part of the European IT & Software Excellence Awards, now in their 9th year and established to recognise best practice in customer solutions and service excellence.

The relationship with automotive parts manufacturer, Arlington, goes back to 1999 when the company first implemented KCS’s manufacturing focused ERP software, K8 Manufacturing.

Arlington has a target press stroke per minute for their machine presses, and had been capturing this performance data the following day - when it was often too late to have a direct effect on production rates. Real-time performance data during each shift was becoming a crucial requirement and KCS therefore designed and implemented a solution to link Arlington’s K8 system with two of their presses. Using Wi-Fi automation devices connected to a micro-switch in each press enabled the presses to become ‘Internet-connected things’ with real time performance data, updated every minute, displayed on shop floor and back office dashboard views.

Prior to the implementation of the IoT project, Arlington’s average output was six parts per minute on each machine. Following implementation, productivity has risen to an average of seven parts per minute, representing a 16% gain in productivity.

Garry Luke, Systems Engineer at Arlington said, “KCS have been really excellent software service providers, explaining requirements we were unaware of, steering us expertly and helpfully, and offering to undertake extra tasks when we were pressed for time. We could scarcely have asked for a better service in any way. I am particularly indebted to the KCS team who successfully executed the challenge of implementing the task in under four weeks from appointment - a tremendous achievement.”

Kevin Stalker, Software Director for the KCS group’s manufacturing and field service operation said, “We’re proud of our long and proven record of delivering effective IT problem-solving solutions and value to customers. The Arlington IoT project is a great example of this. We designed and delivered this solution and, what made it unique, was the fact it bridged the hardware/infrastructure and software elements of collecting big data, using the Internet of Things and analysing the data collected. It’s fantastic that our work has been recognised by the European IT & Software Excellence Awards and we’re thrilled that we not only won this award against such strong competition, but were also shortlisted in two further award categories. I’d like to extend a big thank you to the team who’ve worked extremely hard to achieve such great recognition!"


Kerridge Commercial Systems (KCS) are a group of companies specialising in providing leading, market-specific, business management solutions across the world. The group’s manufacturing and field service operation, now KCS, was previously known as Datawright.

Read the full story here.

eCommerce with your customers

Did you know that in 2016, mobile devices such as smartphones overtook PCs as the most popular device for surfing the net, and more search is carried out on smartphones than on any other device? We all vastly underestimate how much time we spend on our mobile devices (phones and tablets), sometimes by as much as 30%. In 2017, mobiles will be used to consume more content than televisions.

To find out more, read the full blog post.

Kerridge CS ranked in Sunday Times HSBC International Track 200!

We have been ranked as Britain's 37th fastest-growing International Business

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We are delighted to announce that Kerridge Commercial Systems (KCS) has been ranked No. 37 in The Sunday Times HSBC International Track 200, a league table that ranks the top 200 of Britain’s mid-market private companies in order of fastest growing overseas sales.