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IBMG

Independent Builders Merchant Group (IBMG) needed an ERP solution that would allow it to consolidate across a network of 39 branches, but crucially allow its businesses to operate independently.

With four customer-facing brands under its umbrella – Chandlers, Parker Building Supplies, Fairalls and Stamco Timber – finding a platform that would deliver both consistency and growth was essential.

The group found its ideal solution in K8.

To find out more, read the full case study.

Devant Designs

“It was the breadth of functionality offered by K8 Trader that made it appealing.”

Dene Evans, Partner, Devant Designs

Devant Designs, a family-run tile supplier based in Hereford, is expecting to benefit from considerable time savings across its business with the implementation of K8 Trader. The 35-year-oldcompany identified that the manual processes it previously relied upon were no longer sustainable, so went in search of ERP software with sector-specific functionality to automate its core business functions.

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Contributing to a circular economy with ERP software

The past 12 months have proved just how essential it is for businesses to prepare for disruption. One term you might have encountered recently is ‘circular economy’ - and it’s considered one of the core ways in which companies can build resilience, while enhancing their environmental credentials.

But what exactly is a circular economy? And how can ERP software help businesses like yours prepare for a more sustainable future?

To find out more, read the full blog post.

Cloud based software to future proof your business

The need for flexible, forward-thinking ERP software has never been greater for businesses. Companies have had to adapt to changing circumstances over the past year - and in many cases, their ERP solution has been integral to making this happen.

Kerridge Commercial Systems (KCS) provides software that has helped companies trade in different, smarter ways. There are several key features of its ERP solutions that have made this possible, by equipping users with the functionality they need to future-proof their operations.

To find out more, read the full blog post.

Digital revolution

Since we first started to computerise processes almost 30 years ago, the digital revolution has grown to transform almost every aspect of business – and even whole industries.

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Laptops for Kids

Laptops for Kids is a charitable organisation that facilitates the distribution of used digital devices to enable children from disadvantaged backgrounds to participate in remote learning. Giving them access to the technology they need, free of charge, means they can complete homework tasks that would otherwise not be possible without a computer.

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Sales Rep Portal

Kerridge Commercial Systems (KCS) has extended its online trading offering with the launch of K8 Sales Rep Portal, a quick-to-deploy, web-based product that allows field sales teams to take orders while working away from the office. The site can be accessed from anywhere with a suitable internet connection and can be used on smartphone and tablet devices.

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Eyre & Elliston

Independent electrical wholesale distributor Eyre & Elliston first adopted our software in 1998. The company has gone from strength to strength and upgraded over the years to operating with K8, our flagship solution for electrical wholesale, across its entire branch network. It’s the complete business solution that has become embedded in the company’s operations, and will continue to do so.

To find out more, read the full case study.

The rise of digitalisation

All the discussion around digitalisation of the electrotechnical sector, but what does it really mean for your business? If you think digitalisation only means a fully-functioning ecommerce website that will take months to develop, will soak up your team’s time – if indeed you have digital in-house expertise – and your cash too, not so.

Digitalisation is a much broader term that is as much about using digital systems to improve processes and automate your business, minimising paperwork and giving you and your team the freedom to concentrate on developing your existing customers and finding new ones.

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Oswestry Kitchens & Bathrooms

Oswestry Kitchens & Bathrooms has selected K8 Trader to position the company for success as it prepares to open in the coming weeks. The start-up favoured the feature-rich ERP software from Kerridge Commercial Systems (KCS) over other solutions specifically designed for its industry due to the wide range of functionality it offered.

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Tim Bennett

Kerridge Commercial Systems (KCS) has appointed Tim Bennett as its Partner Alliances Manager, where he will be responsible for accelerating relationships with key partners across the KCS group.

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Rovic Tiles

Rovic Tiles, a major distributor of quality ceramic and porcelain tiles, has enlisted K8 Trader to support its continued expansion. The business will replace its existing business management software with the cloud-based ERP solution from Kerridge Commercial Systems (KCS) in the coming weeks, which it hopes will bring tangible benefits across the business.

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Move for Mind

At Kerridge Commercial Systems (KCS) our people are at the very heart of our business and we recognise mental health issues are a normal part of life. We all have a personal responsibility to look after our own wellbeing as well as the mental health of those who we work with and care for. As a Leadership Team in the UK business, we continuously work towards ensuring we do the best for our people. Being in a pandemic and now in a third national lockdown, supporting our people has never been more important.

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EH Smith Architectural Clay Products

“We worked in partnership with KCS to develop a solution whereby we had a mass amendment ability within the projects module. We can now identify a project, select the changes that need to be made and use that application to bring up all those orders and associated lines.”

James Cave, Senior Business Analyst, EH Smith

Ensuring customers can deliver great service with maximum efficiency is at the heart of the partnership Kerridge Commercial Systems (KCS) offers to its customers. This means providing the tools they need to source effectively, stock efficiently, sell profitably and service competitively in their respective markets.

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Grant & Stone

Independent merchant Grant & Stone has always considered itself to be ahead of the curve when it comes to technology. There was no better time to go digital than in 2020, a year in which businesses faced both challenges and opportunities. Those with an online presence fared better than most.

To find out more, read the full case study.

Iain Davidson

Kerridge Commercial Systems (KCS) customers can expect to see the continued positive improvement and focus on collaboration and customer service, as the company appoints Iain Davidson as its new Professional Services Group (PSG) Director.

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Noel Burke

Kerridge Commercial Systems (KCS) has strengthened its presence in the Irish market with the appointment of Noel Burke as its New Business Sales Executive, responsible for both Republic of Ireland and Northern Ireland. Based in the midlands, Noel brings 16 years of experience in general management roles, as well as area sales and operations, working for companies such as McMahons, Topline and TJ O'Mahony (HPC Group).

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Anthony Cornwall

Kerridge Commercial Systems (KCS) is pleased to announce that Anthony Cornwall has joined the KCS Automotive Division as Account Director Automotive. Anthony brings with him a wealth of automotive experience having spent twelve years with CDK Global (formerly ADP) as a Major Account Manager and more recently as the Director of International Manufacture Relationships successfully managing relationships with a number of premium vehicle manufacturers and dealer groups.

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EH Smith

“Many of our back office functions could be performed from home - we have a VPN that enables people to use the system from anywhere, and the KCS client had no problem handling these access requests.”

James Cave, Senior Business Analyst, EH Smith

Digital solutions have helped many builders’ merchants future-proof their operations and open up new opportunities, including EH Smith. Senior Business Analyst James Cave reflects on how Kerridge Commercial Systems’ (KCS’) K8 software has helped the company grow, adapt, and meet its digital ambitions for the future.

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https://blog.kerridgecs.com/achieve-your-new-year-resolutions-with-k8

Kerridge Commercial Systems has been developing innovative software applications for over 40 years, utilising expertise and experience to deliver you a powerful management solution you can trust to achieve your New Year resolutions and take your business forward in 2021.

To find out more, read the full blog post.

Kerridge Commercial Systems (KCS) is extending its K8 business management software offering with the launch of ePick, a mobile application that ensures the accurate and efficient picking of stock in branch. By automating the picking process, the app gives users the necessary tools for users to deliver the right products to customers, every time.

The app is compatible with KCS' popular K8 business management software and is available on both Android and iOS devices. K8 ePick is capable of processing pick tasks created within the K8 system, replacing the hand-written validation of printed pick notes and subsequent confirmation within K8.

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Ecommerce Division

Kerridge Commercial Systems (KCS) has today announced the formation of a new strategic Ecommerce Division within the group. The company, with operations across the globe, has recently seen a significant focus on ecommerce and digital technologies.

Announcing this key strategic investment, Tom Jackson, Director of Product Management at KCS, commented: "Our customers have looked to us to provide solutions that can help them meet the challenges posed by the recent pandemic, including changes to their business models.

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Kerridge CS and Phocas Software join forces

Industry leading ERP, Retail and Business Management software provider, Kerridge Commercial Systems (KCS), and leading analytics software provider, Phocas Software, today signed a global partnership that will enable KCS’ customers to elevate data held in their KCS systems

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Rental resilience

COVID-19 has presented one of the most staggering economic challenges in memory. As markets around the world begin to pick up pace at varying speeds, how can rental businesses across the globe ensure business sustainability? The answer is circular, and here are the 3 things rental businesses need to know now about the concept of a circular economy:

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9 cloud software benefits for rental businesses

Back in January, 2020 was already being hailed as the year the majority of workloads move to the cloud. Fast-forward and flexible working has swiftly become the new norm - and is powered by cloud software. Here's our round-up of the top 9 cloud benefits you and your rental business can't live without in 2020.

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Desi Building Supplies

“K8 Trader will allow us to expand. We are looking to open new premises further down the line... we would eventually like to branch out into roofing and other areas.”

Cliff Bennett, Branch Manager, Desi Building Supplies

New builders’ merchant chooses Kerridge Commercial Systems’ (KCS) business management solution to speed up stock checking and improve efficiencies.

Choosing software for a new business venture means weighing up the features that are most valuable - and for Desi Building Supplies, stock control functionality was an absolute must. The company was established in early 2020 shortly before lockdown took hold, and it soon became evident that automating stock management processes would make a real difference to the business.

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MAM Software

Changes mark the first anniversary of automotive software company's acquisition by Kerridge Commercial Systems

MAM Software has unveiled its new branding, as the company marks one year since being acquired by Kerridge Commercial Systems (KCS).

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Internships to start in October 2020

Kerridge Commercial Systems, a leading ERP, Retail and Business Management software provider for Distributors, Wholesalers, Retailers and the Hiring industry, have launched their first intern program in South Africa.

The Kerridge Commercial Systems South Africa internships started in October 2020 and was the company’s first pilot for intern programs. The company took on ten (10) new interns which is an important contribution to the software industry. More and more skilled resources are needed due to the growing demands of businesses, especially as they continue to digitally transform.

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Trading in new ways

From finding new ways to trade, to ensuring safe working, 2020 has accelerated the need for merchants to embrace digital solutions such as e-commerce. We spoke to the Professional Builders Merchant about the shift to online:

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Keep Selling Profitably

Our UK Managing Director, James Mitchell, spoke to Professional Builders Merchant about how integrated e-commerce solutions from Kerridge Commercial Systems enable companies to continue to sell profitably in these challenging times. 

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Caswellsgroup

“We decided the implementation would be overseen by two project managers. For us, this was quite a positive because it allowed people to get on with their normal jobs; more people would have got involved if the implementation was carried out on site.”

John Caswell, Project Manager, Caswellsgroup

Unusual trading conditions have arisen for many businesses over recent months, and for one company, the coronavirus pandemic came just as it planned to move to a new ERP software provider.

Caswellsgroup, a leading supplier of industrial consumables, was due to go live on Kerridge Commercial Systems’ (KCS) K8 solution when lockdown rules were enforced. Still keen to go live with its new 32-user system, Project Manager John Caswell explained that KCS put forward the idea of a remote implementation.

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Uni4Wholesale

Kerridge Commercial Systems recently acquired Unit4 Wholesale and are now pleased to announce that Unit4 Wholesale will, moving forward, operate under the Kerridge Commercial Systems (KNW) brand. “We believe that by merging our products and services to one brand and working as one team, that it will enable us to become a stronger and more strategic partner for our customers”.

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Uni4Wholesale

July 2020 - Kerridge Commercial Systems (KCS), a leading provider of ERP software, services and support solutions for wholesale, distribution, rental and installation customers worldwide, announced today it has acquired Unit4 Wholesale in the Netherlands.

This acquisition is an important strategic acquisition for KCS in the Benelux and a positive development for Unit4 Wholesale. Unit4 Wholesale will continue to maintain and support existing software solutions and introduce the benefits from the KCS portfolio to its customers to support customers even better

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Kerridge Commercial Systems feature in BMN

James Platt, K8 Portfolio Manager at Kerridge Commercial Systems, spoke with BMN on why sound project management is key to a successful outcome.

Read the full article.

Read more from BMN.

Read the full article.

April 2020 - Kerridge Commercial Systems (KCS), a leading provider of ERP software, services and support solutions for wholesale, distribution, rental and installation customers worldwide, has today announced its acquisition of Infomat.

This is an important strategic acquisition for KCS in Benelux and a positive development for Infomat. The company will continue to maintain and support its existing software solutions and introduce the benefits of the KCS portfolio to better support its customer base.

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Trilanco

“One of the benefits of Vecta is that it’s a great reporting tool for the remotely based field sales team, giving them the visibility they need around customer history and performance.”

Gary Molloy, Business Systems Manager, Trilanco LTD

Trilanco is a Lancashire-based specialist equine, pet and agricultural products wholesaler. The company supplies brands from all over the world and offers more than 20,000 product lines.

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Heather Preu has joined Kerridge Commercial Systems (KCS) as Chief Executive Officer – North America. With a strong background in executive leadership, Heather’s recent roles include senior management positions within Infor and IBM, both global suppliers of software solutions.

Heather will take full responsibility for all KCS operations in the USA and Canada, including MAM and KCS (previously known as Dancik and Mincron).

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Dear Customer,

As the effects of Coronavirus deepen across our world I wanted to update you on the work we are doing to support our customers around the world.

All our offices are in home working mode. Our Business Continuity plans have been instigated and all services continue to function with remote working. You should see no degradation of service on our support hot lines, including our 24x7 support service. Our R&D teams continue to develop and innovate and our consultants and training department are continuing to successfully help customers with new implementations, system management and upgrades by way of video conferencing tools.

Over the last 2 weeks we have implemented hundreds of VPN solutions to help many customers work from home. We have provided hundreds of hardware devices to help customers work in a mobile way and we have helped many of our customers move to Cloud Solutions for their business critical systems to ensure business continuity. This week we are launching new web-trading software to help customers rapidly implement internet trading solutions and keep trading electronically.

We are determined to be there and help you innovate, automate and evolve to meet the new trading challenges.

If we can help in any way please do not hesitate to contact your personal Account Manager or the support desk.

Yours sincerely,

Ian Bendelow
Kerridge CS Group CEO

Kerridge Commercial Systems

Dear Customer,

In these unprecedented times, we are reaching out to make sure you know that Kerridge Commercial Systems (KCS) are here to help. We are working hard to make sure we support your business in any way we can and have put in place measures to ensure all our services continue in every way possible.

Many of you will be listed as critical services / key workers that are crucial in the country's supply chain. Keeping your IT system running is our number one priority. For businesses, finding innovative ways of still trading are important, which is why we are here to help you in any way possible. We will continue to reach out to every customer individually to understand what we can do to help.

Over the last few months, we have invested in technology to enable KCS to carry out our business operations remotely and we are pleased to say that this is fully operational and working well. This includes remote working capability for our staff and Microsoft Teams collaboration technology, which enables us to communicate effectively from various non-office locations, and to conduct remote training and assistance for our customers as required.

We are continuing to offer full support services and we will continue to provide our consultancy and training services remotely. Our account management team is here to help you engage with KCS.

We are already providing remote services such as system health checks, report writing, product file health check and remote training to a number of our customers. Our consultancy department is available to help our customers make the transition to remote working and address any urgent changes in their supply chain.

In light of the dramatic change to the way businesses in the UK & IE are operating, we are making available a variety of quick deployment ecommerce solutions to enable you to interact and continue trading with your customers remotely.

KCS is supported by a team of professionals loyal to the business and dedicated to providing a first class service and we will make sure that together we successfully get through this period.

Please feel free to contact me directly or our support team or your Account Manager through the normal channels.

Finally, in these challenging times I wish you, your families and your work colleagues all the best and hope that you remain healthy.

Kind regards,

James
James Mitchell | Managing Director UK & Ireland

Kerridge Commercial Systems

Kerridge Commercial Systems featured in Food & Drink International magazine.

Food & Drink International spoke with Director Patrick Finigan at Sarnia Foods about the company’s business software requirements and how Kerridge Commercial Systems has provided everything they need. Read the Q&A…

Read the full article.

Read more from Food & Drink International.

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Kerridge Commercial Systems featured in Transport and Logistics Magazine

Read how K8 has been key to how PPHM has developed since opening, and how K8 is at the heart of how the business operates and services its customers.

Read the full article.

Read more from Transport and Logistics Magazine.

Read the full article.

Gresham Power Electronics

“Most importantly the Kerridge Commercial Systems implementation team were very focused on giving us exactly what we wanted in the way the system was configured. Their ongoing support throughout the project gave us confidence we would get a system that was right for us.”

Karen Jay, Director of Operations & Defence Business

Gresham Power chose K8 MFS software to manage their business processes after their incumbent supplier was no longer able to provide support to their 20-year-old system. “The old DOS based system had been updated with a Windows interface which looked quite user friendly but was anything but,” remembered Karen. “It was such a struggle to get to the information we needed quickly and impossible to extract data for reporting. It was also impossible to delete obsolete parts and the system was getting really clogged up as data cleansing was far too time consuming. We did however have plenty of warning that we would need to upgrade so we had time to look at a number of systems.”

Karen said that the ability of a system to calculate ‘actual’ costs was a key requirement as they seldom made the same piece of equipment twice. “Calculations based on standard or average costs just don’t work for us. We also needed to be able to export all of our existing data to any new system because of the very long-term support we provide. We eventually chose K8 MFS because it provided the costing model we needed, and the team reassured us they could successfully extract all our data. The Kerridge Commercial Systems (KCS) team were also able to train us using our own data. This made it far easier to check the data fields imported were correct, as our users were working with familiar data. Virtually every other provider we looked at only offered on-line training with documentation that didn’t match what you could see on their videos - with dummy data that bore no relevance to our business.”

Read the full story.

Camilla Lardner

Kerridge Commercial Systems (KCS) has appointed Camilla Lardner as its Professional Services Group (PSG) Director. Her background in project delivery and passion for continuous improvement will mark the start of a new direction for PSG, with a strong emphasis on excellent customer service and experience.

Camilla joined KCS as Project Delivery Director in July 2018 after spending 12 years in Application Delivery Services at IBM. As Delivery Director, she focused on expanding the governance and control of projects in order to provide more repeated successful implementations.

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Lakeside Timber

“Being able to send out invoices and statements directly from K8 by email has made this job much quicker and easier. I used to have to print them out and put them in the post!”

Lee Peters, Manager, Lakeside Timber

Lakeside Timber operates from a modern showroom in Gillingham and supplies a huge range of timber, sheet materials, decking, doors, windows and tools to customers across the Medway area. One of the company’s specialist areas is the supply of loft conversion products. Established in 1989 by Del Peters, today the company is managed by his son Lee, who is a director. There are eight full time employees as well as two apprentices. Business is split fairly evenly between retail and trade customers with many of the trade account holders having dealt with Lakeside since the company started.

Lee said, “Our incumbent provider informed us they were no longer supporting our software at about the same time we realised it was time to upgrade to a more modern system. We needed more functionality around business intelligence and accurate visibility of stock. I looked at one other solution before choosing K8. Cost was a factor in my decision but not the only factor. I was more impressed with the attitude of the K8 sales team and the quality of their demonstration.”

Read the full story.

Did you know you can add plugins to K8?

Plugins are windows that present a user with additional detail about the order you are entering without having to go searching for it. Details such as product images, customer price history, product demand, or even sales charts can be automatically displayed, enabling you to provide the information that your users need to impress as they interact with your customers.

To find out more, please contact us.

Vecta Sales Analytics & CRM features in the November/December edition of Torque Magazine. Check out the article on how Vecta has enabled Olympic Fixings MD Paul Gordon to spend more time managing and directing his business rather than chasing data.

Read the full article.

Read the full article.

For more from Torque magazine visit: torque-expo.com

Terry Howell

“We chose K8 because of how its functionality is geared to our type of business, particularly around trading timber, but also because of the expertise of the individuals from the Kerridge CS team who presented it to us.”

Craig Mayor, Managing Director, Terry Howell

According to Craig Mayor, MD at Terry Howell Timber & Builders Merchant, there aren’t enough words to describe the changes he expects the implementation of K8 software will make to the business!

Accepting that it will entail a huge transformation in the working practices of many of his team, he believes the benefits, in terms of visibility and accuracy across all business processes, will far outweigh any initial challenges caused by the introduction of a modern ERP system.

Read the full story.

KRM

“We have Vecta open on our desktops all day and every day. I think we sometimes forget how dependent we are on it. Without Vecta we would feel like we’d had our right arm cut off!”

Rachel Carter, Business Development Manager, KRM Building Supplies Ltd

KRM is an independent, family run builders’ merchant serving Nottinghamshire and Derbyshire. The Ilkeston based company supplies a wide range of building products including timber and landscaping materials.

There are 28 staff employed at KRM and customers range from local builders and ground workers to DIY enthusiasts. The experienced team at KRM also offers a brick matching service and materials quantity estimating.

Vecta combines world-class integrated sales analysis with CRM using up-to-date transactional data from a company’s ERP system alongside contact history, diary and more. A fully mobile, browser-based solution, Vecta is accessible 24/7 from desktop, tablet or smartphone.

Results

  • Granular sales analysis provided for the KRM team
  • Lost quotes monitored and analysed in depth
  • Effective diary and call management with link to Outlook
  • System tailored to suit KRM’s needs
  • Sales team able to review performance and customer status
  • Opportunities and issues highlighted via alerts

Read the full story.

Did you know Web Builder supports click & collect?

As well as ordering for delivery, your customers can easily select the branch they wish to collect from, as well as seeing stock availability from within K8 if you wish to enable this. With flexible calendars, you can determine whether to accept orders for immediate collection, or whether you want to set cut-off times so that you have time to prepare the goods.

Discover more on Web Builder.

Kerridge Commercial Systems (KCS) features in the November edition of the Professional Builders Merchants (PBM). Check out the article on Grant & Stone’s decision to extend its use of K8, with the software said to have particular benefits for timber operations.

Read the full article.

Read more on KCS from PBM online.

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Our Sustainability Policy

Together we can make a difference!

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At Kerridge Commercial Systems we firmly believe that we have a responsibility to our employees, customers, investors, and environment to promote and practice sustainability across our solutions and within our business.