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Meet our leadership team

Familiarize yourself with our team of highly experienced professionals, who are responsible for directing our vision, shaping our strategy, and inspiring our workforce. Their strong leadership and expertise have enabled us to provide innovative, world-class business solutions for every sector within the distribution, automotive, and rental industries.

Our team of experts leads the business worldwide

The members of our leadership team provide a depth of industry experience and business management skills that are fundamental to the success of our business and those of our customers.

Photo of Ian Bendelow, Chief Executive Officer of Kerridge Commercial Systems

Ian Bendelow

Chief Executive Officer

Ian has 30 years of experience in IT and enterprise resource planning solutions and over 25 years working with the company's portfolio of solutions, services, and clients. His career developed from customer-facing roles in support, training, and consultancy to executive positions in sales, international business development, and other commercial functions. For some 15 years, Ian has been General Manager and CEO of KCS, leading Kerridge Commercial Systems (KCS) strategy for growth.

Photo of Mike Jefferies, Chief Financial Officer of Kerridge Commercial Systems

Mike Jefferies

Chief Financial Officer

Mike Joined KCS in February 2024 and has over 25 years of experience in finance and leadership roles within Global businesses. Mike has worked in the software and IT sector for the last 15 years, most recently as COO for a division of Cisco and before that as Group CFO of IMImobile PLC. Mike has also worked for Star Trac Inc, a US based manufacturer and distributor of commercial fitness equipment and before that for the Whirlpool Corporation.


Anders Paulcén

Chief Executive Officer Nordics

Anders has over 30 years' experience in building successful applications for the tyre trade in northern Europe. Anders joined KCS in 2023 with the acquisition of Compilator, a company he founded more than 25 years ago and since then developed into the market leader in the Nordics. Anders see his role as growing KCS' presence in the Nordics as well as supporting the roll-out of tyre trade solutions in the rest of the Group.

Photo of Carolyn Adams, Chief People Officer of Kerridge Commercial Systems

Carolyn Adams

Chief People Officer

Carolyn Adams serves as the Chief People Officer at Kerridge Commercial Systems. Carolyn drives the human capital strategy in this role, including recruitment, employee development, integration planning, and team engagement. Before joining Kerridge Commercial Systems in 2014, she held leadership positions in financial, software, and non-profit organizations. Carolyn has a Business Management/Accounting degree and is a certified Global Professional in Human Resources (GPHR).

Photo of Chris Owen, Chief Support Officer of Kerridge Commercial Systems

Chris Owen

Chief Support Officer

Chris Owen joined Kerridge Commercial Systems as Chief Support Officer in July 2018, with over 20 years of experience in tier-one multinational software company support. Before joining KCS, he was responsible for 'Customer Success - Global Delivery' at the world's largest supply chain software company. Chris is based at the KCS HQ in Hungerford but works across our global network of support centers, leading over 400 associates that make up the global support and cloud team. Chris's extensive experience in implementing the latest support techniques and other industry best practices is helping to deliver higher net promoter scores, more comprehensive knowledgebase resources, and faster times to resolution at KCS. Chris is spearheading KCS, joining the Technology Services Industry Association (TSIA) as part of our journey towards delivering higher/improved support services. Chris is a chartered IT professional registered with the British Computer Society.

Photo of Dean Petrone, Chief Executive Officer of Kerridge Commercial Systems North AmericaDean-Petrone

Dean Petrone

Chief Executive Officer, North America

Dean brings over 30 years of extensive experience spanning from hands-on manufacturing floor expertise to strategic enterprise planning solutions and services across diverse industry verticals. Early in his career, Dean demonstrated his entrepreneurial acumen by spearheading the growth of two thriving boutique services organizations, both of which culminated in successful outcomes. He then transitioned into pivotal leadership roles at GE, EY, and Infor, where he honed his skills and developed a deep understanding of organizational dynamics. Within KCS, Dean plays a crucial role in shaping the company's trajectory for organic growth and future acquisitions. His strategic foresight and unwavering commitment to excellence are instrumental in driving KCS success in North America and pivotal in cementing KCS's position as a prominent player in the industry.

Photo of David Jones, Chief Technology and Product Officer of Kerridge Commercial Systems

DJ Jones

Chief Technology and Product Officer

DJ brings his rich experience in ERP, SaaS, FinTech, and AI to revolutionize our technology and product offerings. With an impressive history in leading large-scale product development, particularly in accounting software, professional service automation (PSA) and ERP suites, DJ is directly aligned with the needs of KCS's diverse client base. As Global Vice President of Product at Sage Group PLC and Head of Productivity Products at IRIS Software Group, DJ has spearheaded transformative projects like 'IRIS Elements' and 'Sage for Accountants', demonstrating his ability to drive innovation and growth.

At KCS, DJ is dedicated to driving our technological vision and product strategy, ensuring that our solutions meet and exceed the evolving needs of our global clientele within the distribution, rental and automotive industries. His role is pivotal in developing cutting-edge technology and products that empower businesses to achieve greater efficiency and profitability.

Photo of Graham Dobbs, Managing Director of Kerridge Commercial Systems Rental Division

Graham Dobbs

Managing Director, Rental Division

Graham has been involved in the rental industry since 1987, working in equipment rental companies for 13 years before being drawn to IT Software solutions and joining the leading rental software provider in 2000. His career developed from project management to operations director and sales director before becoming the MD for the rental software business. Based in the UK but responsible for global rental solutions, Graham has successfully driven global growth in UK, Netherlands & Europe as well as Australia and USA. With a passion for all that is rental, Graham sees his role as ensuring we continue to deliver market-leading solutions and services to equipment rental customers to keep them one step ahead of their competition.

Photo of Robin Darnell, Senior Vice President of Operations of Kerridge Commercial Systems North America

Robin Darnell

Senior Vice President of Operations, North America

Robin joined MAM Software (UK) in 1990 as a System Engineer and shortly moved into application support. He spent ten years taking on increasingly responsible positions, team leading a growing number of technicians. In 2003, Robin was promoted to the management team, creating the Support Services Department. In 2013, Robin was promoted to Operations Director. In 2018, he became VP of Group Operations across MAM USA and MAM UK. With the acquisition of MAM by KCS in 2019, Robin was allowed to expand his reach beyond MAM and was promoted to Senior VP of Operations across North America. Reporting to NA Chief Executive Office Heather Preu, Robin is responsible for all operations of the KCS North American business units, including MAM Software.

Photo of Steve Monroe, Senior Vice President of Sales of Kerridge Commercial Systems North America

Steve Monroe

Senior Vice President of Sales, North America

Steve brings 25 years of experience in sales, business process management, ERP, and technology solutions to the role. In addition, he has an extensive academic and professional background in these areas. Steve has previously worked at Dassault Systèmes, the IQMS brand, and GE Digital's Meridium brands. Reporting to NA Chief Executive Officer Heather Preu, Steve is based in the Chicago area, where he oversees all the KCS North American sales groups, including MAM Software.

Our passion is to provide customers with a competitive advantage in their incredibly competitive world. We do this by providing flexible, industry-specific solutions; software, technology, advice, guidance, experience and expertise built over 40 years of servicing their specific market. Great software solutions don’t happen without great people. We have the best software solutions for our market because we have the best people.

Ian Bendelow – Chief Executive Officer

About us

To design and deliver high performance, integrated ERP solutions that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

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Kerridge Commercial Systems prides itself on being an equal opportunity employer and being open and transparent in respect of how we operate and do business.

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We deliver a range of specialist consultancy and business services that ensure our customers get the best possible return on their investment in our business management solutions.

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