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KCS catalog helps ASAP Automotive Warehouse deliver on customer service

This automotive warehouse explains how Autocat from Kerridge Commercial Systems (KCS) is helping them increase sales and improve customer service.

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A bunch of autoparts with the ASAP Automotive Warehouse logo

ASAP Automotive Warehouse (ASAP) has enlisted KCS' Autocat electronic parts catalog to better process transactions and improve its customer service. The company was already using KCS' Autopart business management solution to handle tasks such as accounting and warehouse management.

Based in Midvale, Utah, ASAP Automotive Warehouse is a 100% wholesale operation that manages four distribution centers to supply auto parts in Salt Lake City. The company prides itself on offering customers a high level of service, and using Autocat will fit in well with this ethos.

The web-based catalog is designed for fast parts lookup, so counter staff can quickly provide their customers with accurate information at the point of sale. Data is updated quickly and automatically without any effort from the distributor, allowing ASAP to focus on other areas of its operations. The company has deployed Autocat across its four distribution centers.

"Autocat is built in ACES format - the same format that manufacturers use when creating the data," explained John Fischer, Vice President of Sales & Marketing for KCS.

This makes it easier to manage the exchange of data between suppliers and KCS' catalog. Data can be published to Autocat within five to seven days, and once the information appears, it refreshes on an almost daily basis.

"That means that instead of a long data mapping process, our time and attention can be focused on quality assurance and getting the data in the hands of the countermen as quickly as possible," added John Fischer.

Kelly Peterson, Vice President of ASAP Automotive Warehouse, said: "Autocat has worked very well for us. Having the most current data and a fast look-up process helps us provide the best possible service to our customers."

Heather Preu, CEO of KCS North America, noted: "Working with ASAP Automotive Warehouse has been a very positive experience for KCS. As one of the early adopters of Autocat, they have been instrumental in progressing this solution forward. We are fortunate to have them partnering with us and making us a better software provider."

Visit our booth (#2267) at AAPEX on November 5-7, 2019 to find out more information about Autocat and how it can benefit your business.

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