Management Team

Ian Bendelow – Chief Executive Officer

Ian has 30 years’ experience of IT and enterprise resource planning solutions, over 25 years working with the company's portfolio of solutions, services and clients. His career developed from customer-facing roles in support, training and consultancy to executive positions in sales, international business development and other commercial functions. For some 15 years Ian has been General Manager and CEO of KCS leading Kerridge Commercial Systems (KCS) strategy for growth.

Heather Preu – Chief Executive Officer KCS & MAM North America

With over 20 years’ experience in Global Enterprise Software and Technology Solutions, Heather will take full responsibility for all KCS operations in the USA and Canada, including MAM and KCS (previously known as Dancik and Mincron). Her career developed from customer-facing roles in Sales progressing to executive roles including VP, SVP and GM roles in Sales, Go To Market Strategy & Enablement, most recently holding global leadership roles at IBM and Infor. Heather is passionate about delivering world class solutions and support to our customers by leveraging powerful, intuitive solutions that allow our customers to quickly and competitively meet their business needs.

James Mitchell – Managing Director, UK and Ireland

James has 28 years’ experience of IT and Software Solutions. James’ career developed from technical roles in R&D and product management through to customer facing roles in support, project management, professional services, consultancy and sales. More recently James been Managing Director of a software business with responsibility for Europe and Latin America. James has a BSc (Hons) in Business and Computer Science, an Executive MBA from Cranfield University Business School and he is a member of the Institution of Engineering and Technology and a Fellow of the Chartered Management Institute.

Giuseppe Martini – Managing Director, South Africa

Giuseppe (Gus) joined Kerridge Commercial Systems South Africa for the second time in 2017 as Commercial Director. He was part of the original commercial division team in South Africa as a Project Manager in the 90’s and brings over 30 years’ experience from various industries. Prior to his second stint with the company, he served in a number of senior roles from Operations to Procurement & IT Director at large multi-branch national building industry merchants. Giuseppe sees his role as continuing to grow KCS in SA and to share industry experience both internally and externally.

Fred Loos – Managing Director, Netherlands

As of July 2018, Fred Loos has joined Kerridge Commercial Systems as Managing Director KCS Netherlands. He has 34 years of experience within the software industry, most recently running a significant division within a large software company. With his specialization in SME, accounting and wholesale in the Dutch and Belgian market, Fred will further strengthen our focus and management bandwidth in this important geography.

Graham Dobbs – Managing Director, Rental Division

Graham has been involved in the rental industry since 1987, working in equipment rental companies for 13 years before being drawn to IT Software solutions and joining the leading rental software provider in 2000. His career developed from project management to operations director moving to sales director before becoming the MD for the rental software business. Based in UK but with responsibility for global rental solutions, Graham has successfully driven global growth in UK, Netherlands & Europe as well as Australia and USA. With a passion for all that is rental, Graham sees his role as ensuring we continue to deliver market leading solutions and services to equipment rental customers to keep them one step ahead of their competition.

David Liddle – President of Research & Development

David has been responsible for Product Management & the Development teams within Kerridge Commercial Systems since 2003. Prior to joining, David held a number of senior IT positions within the Distribution/Merchant industry. His balance of experience between being both a user, and a provider of ERP systems, ensures that the continued investment in product development is focussed towards customer base needs and requirements.

Nigel Bedford – Chief Financial Officer

Nigel is a Chartered Accountant with 25 years’ experience, both in the Big 4 accountancy firms and as a CFO in the software and IT sector. Nigel has worked alongside Ian since the start of Kerridge Commercial Systems Limited which was established in 2010 and has particular experience of working in private equity invested businesses and managing those businesses through high growth periods.

Des Nangle – President – Business Development

Des, has been responsible for growth of KCS in South Africa since 1999. He is one of the founding members of the Exec team that founded Kerridge Commercial Systems Limited back in 2010. As a growing / acquisitive business, Des’s knowledge and skills will be put to use assisting the global sales teams in attracting and winning new customers around the globe.

Chris Owen – Chief Support Officer

Chris Owen joined Kerridge Commercial Systems as Chief Support Officer in July 2018, with over 20 years of experience in tier one multinational software company support. Before joining KCS, he was responsible for 'Customer Success - Global Delivery' at the world’s largest supply chain software company. Chris is based at the KCS HQ in Hungerford but works across our global network of support centres, leading nearly 250 associates that make up the global support team. Chris’s extensive experience in the implementation of the latest support techniques and other industry best practice is helping to deliver higher net promoter scores, more comprehensive knowledgebase resources and faster times to resolution at KCS. Chris is a Chartered IT Professional, registered with the British Computer Society.

Carolyn Adams - Chief People Officer

Carolyn Adams serves as the Chief People Officer at Kerridge Commercial Systems. In this role, Carolyn drives the human capital strategy including recruitment, employee development, integration planning and team engagement. Prior to joining Kerridge Commercial Systems in 2014, she held leadership positions in financial, software and non-profit organizations. Carolyn holds a degree in Business Management/Accounting and is a certified Global Professional in Human Resources (GPHR).