IJK Timber Group

Client Focus

IJK Timber Group, a leading timber company in Northern Ireland, is taking its business operations to the next level by implementing the state-of-the-art K8 software from Kerridge Commercial Systems (KCS). With its headquarters in Belfast and a branch in Dungannon, the company specialises in importing and distributing high-quality softwood, hardwood, and construction and decorative panel products. By incorporating K8, IJK Timber Group is set to streamline its operations, boost efficiency, and deliver an even better customer experience.

Trading as Irvin & Sellers, Keizer Venesta, and Northern Hardwood in the Irish market, the company are one of the go-to suppliers for kitchen manufacturers, joinery workers, builders' merchants, shop fitters, furniture manufacturers, and builders. With a strong track record of delivering quality products and services, it's no surprise that the team behind these brands completed a successful management buy-out in May 2004. Now, as part of the James Latham Group, the company is proud of its 265-year history and its status as the leading supplier of timber and panel products to a wide variety of customers across Ireland.

Upgrading to K8 was essential for the IJK team as their current system didn't offer them the required functionalities to manage stocks and generate reports. 'Our existing system was causing us to do too many workarounds in order to get the management information we needed to make better decisions,' said Managing Director Graham Knox.

We liked K8 because of its ability to deal with timber lengths and widths and the fact it had an integrated financial package. We’ll also be using the CRM, warehouse management and delivery scheduling functions within K8 and are looking forward to working with the KCS team to integrate our hardwood tally devices into the system.

Graham Knox - Managing Director at IJK Timber Group

By implementing K8, Graham is confident that the sales order process will be simplified and lead times between orders and deliveries will be reduced. Furthermore, this development will enhance customer service levels and increase customer satisfaction. And with a shorter lead time, customers can expect to receive their orders sooner, resulting in a better overall experience.

“Some of K8’s features will be new to us as a business, such as automated order confirmations and automated purchase forecasting. And, because we’ll be able to access product information much faster and be able to streamline and simplify many of our existing processes, I’m confident we’ll soon see efficiencies.”