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Service Contracts

Service Contract Management software ensuring your field service contracts are managed effectively

Ensuring that service contracts are managed effectively is key to the success of any field service management business. The Service Contract Management module from our field service solution allows you to easily manage your field service contracts ensuring that all servicing, installations, warranties and repairs are taken care of.

Service contracts can be automatically created from an initial sales order and all historic activity is at your fingertips, helping you to deliver an excellent customer service.

Field Service Contract management software – benefits at a glance:

  • The flexibility to track, audit and report on any customer service contract

  • The assurance that all SLAs (Service Level Agreements) will be managed effectively

  • Detailed reporting to provide full visibility of costs and profitability – identify your most lucrative contracts and realise opportunities for improvements

  • Full range of contract types, billing and administration

  • Capability to automate regular preventative work for a more proactive maintenance service

Read our blog post: 5 facts about field service software guaranteed to impress your boss.

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EDP Limited rebrands to Kerridge Commercial Systems

Combining our industry knowledge and expertise

Read more.

Pete Clegg, Sales Account Manager said of the rebrand: “We have grown from a business with sixty people to an organisation with more than 850 and are now part of a strong global brand.”