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Alfred Franks and Bartlett

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Customer: Alfred Franks and Bartlett

What we did: Implemented K8

Site link: www.afb.co.uk

Challenge

Established in 1918, Alfred Franks and Bartlett (AFB) were one of the first to establish a Far East import business. From its 100,000 sq ft. warehouse in St Albans, the company supplies UK retailers in the department store, fashion, homeware, discount, supermarket, health and beauty sectors. AFB also distribute internationally to Europe, Asia and the Middle East. More than just an importer distributor, the company has its own design, brand licencing and QA functions.

AFB needed an integrated system that could work out all the complex costing involved with importing and landing goods. The old system also lacked the full stock control and sales information that the company required. Products can take up to a month to arrive and it was increasingly vital to have accurate, timely information on their whereabouts down to the last unit.

Gains and benefits

  • Ability to work out true landed costs – ensures accurate pricing and good management information
  • Strong sales order processing, invoicing and accounting functions – greater efficiency in every area
  • Stock management improved by at least 50%
  • Full stock visibility – enables more informed purchasing decisions
  • Customer service levels up by at least 50% - means more satisfied customers and repeat business
  • Integrated fax capability saves time and effort, and a good customer/supplier service
  • Opportunities to extend system use - for example, EDI capabilities – greater efficiencies

To find out more about the solutions that we offer, please contact us today.

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I estimate stock management and customer service levels have shown at least a 50% improvement.

- Paul Candy, Finance Director

 

Plumbers & Heating

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Ferroli

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Customer: Ferroli

What we did: Implemented K8

Site link: www.ferroli.co.uk

Challenge

Italian-based Ferroli was established in 1958, manufacturing and supplying natural gas fuelled boilers. The company now has more than 2,800 staff, and sells more than two million boilers a year, in addition to other heating, air conditioning and electrical products. In 1997, Ferroli opened its own UK distribution facility in to serve its national and independent customers.

In 2001, the management team agreed that the existing computer system’s issues and inadequacies had to be addressed and a replacement system was required. Following an assessment of the options available Kerridge Commercial Systems Revision 7 product was chosen. The decision was supported by the strength of past experience and performance of the company’s products. Just two years later, in September 2003, Ferroli moved to K8 and more recently upgraded to K8.07.

Gains and benefits

  • Opportunities to introduce best practice processes – for greater business efficiency
  • Warehouse Management streamlined processes, saves time and effort
  • Hand-held terminals – save time and resource – reduced need to use fixed point workstations
  • Access to future system releases –improves the quality of the product
  • Re-assurance of progressive product development roadmap
  • K8 - an excellent long-term investment for the company
  • Partner support helps improve productivity and generate additional cost savings

To find out more about the solutions that we offer, please contact us today.

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K8 has provided us with an excellent platform on which to grow our business. The Warehouse Management module, now part of the standard product, has dramatically increased efficiency.

- Phil Seal, IT Manager

 

Distributors

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Davroc

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Customer: Davroc

What we did: Implemented Print Manager

Site link: www.davroc.co.uk

Challenge

Davroc is a growing, family-run supplier of products to bathroom retailers. Forward-thinking, the company focusses on quality classic design and manufacturing. Davroc sources its products from across Europe from the finest quality suppliers. As an employer, the company promotes a very strong and traditional people-centric culture.

Prior to implementing Print Manager, Davroc had 20+ dot matrix printers, a high capacity laser printer and numerous fax machines. The dot matrix printers were costly to run, time consuming to un-jam and periodically needed replacement. Furthermore, they used task-specific, pre-printed forms, each of which needed to be designed, printed, stored and replenished. Pre-printed forms are not visually modern or professional and if changes are required the whole cycle has to start all over again – often with inevitable wastage.

Gains and benefits

  • Substantial, tangible, immediate cost savings
  • Dramatic reduction in the number of printers
  • No need for pre-printed forms – only plain paper
  • Storage space freed up – used for a more valuable purpose
  • Form changes made ‘on the system’ quickly and easily
  • Laser-produced forms - a professional presentation
  • Forms easily personalised for specific tasks or events
  • Output, e.g. print sequence order to suit business processes
  • Online archive of actual documents produced – original attributes preserved
  • Print directed to any location or fax output

To find out more about the solutions that we offer, please contact us today.

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The savings from Print Manager were immediate, around £11,000 annually, and we have reduced the number of printers in the company by 70%. Removing boxes of stationery has enabled us to convert space into a meeting room.

- Paul Mitchell, IT Manager

 

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At Kerridge Commercial Systems we firmly believe that we have a responsibility to our employees, customers, investors, and environment to promote and practice sustainability across our solutions and within our business.