Nottage Joinery

Timber Merchants

Previous

Nottage Joinery

Next

Customer: Nottage Joinery

What we did: Implemented K8

Site link: www.nottagetimber.co.uk

Challenge

A long-established family-run business with over 50 years’ experience, Nottage Joinery has a wealth of knowledge of the timber industry and the manufacture of high class, bespoke joinery. Based in Bridgend, serving South Wales, the company’s customers include contractors, local authorities, trade and the general public.

Prior to implementing K8, Nottage Joinery reached the point where they had outgrown their systems. The controls, the level of integration and functionality required for a developing business were no longer adequate. Moreover, the software lacked the capabilities to handle the complexities of timber purchasing, stock control and customer sale transactions.

The company chose K8 for several reasons: In addition to being able to partner with a systems supplier who understood the timber trade, K8 also had the proven reputation through its use in the timber sector. As a functionally-rich, integrated solution, K8 would enable Nottage Joinery to develop, improve customer services and enhance business management processes in every area. Having considered other systems, the company judged K8 as being the system that met their requirements, would deliver the best results and was ‘on budget’.

Going live in 2009, although there were a few challenges getting used to the system, Nottage Joinery staff put the work in with K8 and the company has moved on. The system has supported sales growth, helped to identify best performing products and enabled the company to maintain a competitive and professional edge. Overall, Nottage Joinery believes that K8 has helped them to become a better company.

Gains and benefits

  • More accurate counter transactions
  • Professional customer documentation
  • Ability for staff ‘to trade’ within set criteria
  • Easier purchasing of stock items
  • Non-stock purchasing functionality
  • Much reduced risks of errors and mistakes
  • Detailed customer history and traceability
  • Greater financial analysis
  • Better business management processes
  • Maintain competitive edge

ASL Case Study

//

K8 has enabled us to become a much more professional company.

- Steve Fry, Managing Director

 

 

Customer Conference 2017

Chesford Grange, Warwickshire | 17th - 18th May

Customer Conference 2017

Thank you to everyone who attended the Konnect17 customer conference this week! We will soon be posting a video of the conference!