In House at the Panelling Centre

Bathroom & Kitchens

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In House at the Panelling Centre

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Customer: In House at the Panelling Centre

What we did: Implemented K8

Site link: www.in-house.ie

Challenge

In House at the Panelling Centre operates a one-stop shop, same day service for flat-pack and pre-assembled kitchens from its 8 branch and multiple warehouse operation. Established in 1974, the company offers an extensive range of high quality, affordable products and a full CAD-based design service.

In 2007, In House at the Panelling Centre reviewed its IT strategy and recognised that it needed to invest in a new system which would improve customer service, provide greater financial control, tighten stock control and manage profitability more effectively. A key requirement was to choose a system that would integrate with its CAD system enabling all the components from a completed design to be passed directly to the trading system and produce a professional quotation for the customer. The company installed a 100 user K8 system in 2008 with CAD integration.

Gains and benefits

  • Efficient CAD integration with K8 maintains tight process control
  • Improved stock control, optimised levels, better use of working capital
  • More effective management reporting – accurate timely information for decision making
  • Greater confidence in system information – information can be relied up in every area
  • Higher standard of customer service – fast, accurate transactions and enquiry handling
  • Web-enabled look ups for technical data – saves time, supports customer service
  • Business growth easily accommodated – system is scalable to suit requirements
  • Introduction of centralised services, improved effectiveness and control

To find out more about the solutions that we offer, please contact us today.

Contact us 

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K8 has enabled us to be much more efficient, we can now ensure that complementary products are sold together which improves revenue and profitability.

- Stephen O’Donoghue, Commercial Development Manager

 

 

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Customer Conference 2017 Video

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