Kerridge CS appoints new Operations Director

Jose Duarte

“Our customers can expect smoother delivery of services such as implementations and upgrades and we will be looking to offer even higher levels of satisfaction.”

Jose Duarte, Job Operation Director, Kerridge Commercial Systems

Kerridge Commercial Systems (KCS), a leading software provider to the merchant industry and a company that is undergoing a phase of substantial growth, has appointed Jose Duarte as Operations Director.

Jose has over 17 years of consultancy and management experience in professional services and operations with several large, multinational organisations.

He said, “Rapid growth needs to be structured and a key part of my role will be to further develop our Professional Services function by improving process quality and efficiency. Our customers can expect smoother delivery of services such as implementations and upgrades and we will be looking to offer even higher levels of satisfaction.”

Jose said from now on the company would also be offering well-defined packages of services. He has already introduced new expert-led ‘Centres of Excellence’ within the professional services group (PSG) to deliver high value and high impact services, while offering a higher degree of customer direct support. Customers who have already engaged with Jose have responded very positively to the new PSG structure.

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Kerridge CS ranked in Sunday Times HSBC International Track 200!

We have been ranked as Britain's 37th fastest-growing International Business

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We are delighted to announce that Kerridge Commercial Systems (KCS) has been ranked No. 37 in The Sunday Times HSBC International Track 200, a league table that ranks the top 200 of Britain’s mid-market private companies in order of fastest growing overseas sales.