Business Analyst Team Leader

Job Title: Business Analyst Team Leader
Department: Product Development
Reporting to: Head of Product Management
Contract Type: Permanent
Location: UK - Hungerford
Contact: recruitment@kerridgecs.com

Position Overview

  • Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

  • The role is comprised of two parts, part Business Analyst and part Team Leader:

  • Business Analyst:

    In relation to the company’s products and services, provide an interface between the internal R&D teams and the internal and external customer base.

    To assess, design and specify, via the Product Management function, business solutions for inclusion within the K8 and KCML product sets. These may be customer funded or internally supported, core or user exit (customer specific) developments, that compliment and improve the K8 product family and it’s fit to the target markets and verticals, as well as customer specific non-core requirements.

  • Team Leader:

    To manage and lead a team of Business Analysts, managing work load and quality of assessment and specification production. Whilst using their skills to mentor and coach team members and implement best practices across the team.

    N.B. The size of the team will vary depending on project load and appropriate team structures. There may also be periods where no team leader responsibilities are required.

Main Duties and Responsibilities

  • Elicit business requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, business scenarios, business analysis, and task and workflow analysis.

  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

  • Work independently with customers, users, external and internal resources, both functional and technical, to define concepts and solutions.

  • Proactively communicate and collaborate with external and internal resources to analyse information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements, Use Cases, UI Screen design / workflow requirements and technical Interface designs, through appropriate assessment and functional specification documents.

  • Present proposed solutions to a Technical Review Board (TRB) and/or Product Specialists /Partners for review and approval prior to providing to customers.

  • Along with reviewing and assessing customer feedback, refine and represent functional and technical designs as requirements, cost and time restrictions change.

  • Successfully engage in multiple initiatives simultaneously.

  • Serving as the conduit between the customer community (internal and external customers) and the software development teams through which requirements flow.

  • Manage and lead a team of Business Analysts as direct reports.

Download the full job description.

Integrity rebrands to become Kerridge Commercial Systems

Still the same great solutions, services and support

Read more.

Kerridge Commercial Systems (KCS), a specialist software provider of integrated ERP software solutions, focused on servicing the distributive and retail trades, announced today that Integrity Software have been renamed Kerridge Commercial Systems.