Implementation Consultant

Job Title: Implementation Consultant
Department: Client Services
Reporting to:
Contract Type: Permanent
Location: Cary, USA
Contact: cheryl.mitchell@kerridgecs.com

Position Overview

  • Kerridge Commercial Systems Group company, provides fully integrated software and services focused on the distributive trades, specifically the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail and auto parts distribution markets.

  • Our functionally rich software provides our customers with a fully integrated solution supporting the distributive trades including sales order processing, Finance, CRM, warehouse management, delivery management, equipment leasing, light manufacturing, EDI, online trading, business intelligence and mobile ready.

  • As the Implementations Consultant, for our Cary, NC location, you will provide superior technical support to the clients, while on site, allowing them to effectively use the K8 software products. In this role, you will resolve clients' software, problems including installing and implementing software. In this capacity, you will resolve more difficult client problems, mentor new/junior Implementation Consultants and complete special projects as an individual contributor. You will provide technical assistance on assigned customer issues, training on new and existing products and feedback to management regarding the technical skill and training needs. In this role, you will work with in-house development team to provide details and accurate system specifications per the client’s requests.

Main Duties and Responsibilities

  • Project Manager within the implementation team, responsible for setup and installation of technical systems and applications for client’s purchased technology

  • Work directly with the client to understand their business and make recommendations for improvement in the area of their business, including inventory, purchasing, account management and accounting. Responsible for training the clients after implementation

  • Assist development team with understanding of specifications during the development of modifications and subsequently test and document development changes

Download the full job description.

Integrity rebrands to become Kerridge Commercial Systems

Still the same great solutions, services and support

Read more.

Kerridge Commercial Systems (KCS), a specialist software provider of integrated ERP software solutions, focused on servicing the distributive and retail trades, announced today that Integrity Software have been renamed Kerridge Commercial Systems.