IT investment for Gill Aggregates

Major supplier builds for the future with K8

23th April 2014: Kerridge Commercial Systems announces that Kent-based Gill Aggregates has placed an order for K8, the market-leading integrated solution for the distributive trades. Gill Aggregates required a new system that would enable them to improve business efficiencies, develop customer service capabilities and support future growth.

Director, Harvey Sanger, said, “Our business has grown substantially in recent years. To all intents our existing systems have reached their end of life and no longer met our more demanding requirements. Principally, K8 will provide us with first class sales, purchasing, stock control and financial tools and streamline our processes. Across the board, the system will enable us to reduce the amount of paperwork that our team have to contend with. Product and transaction data will be much more visible which will enable our staff to speed up sales operations.”

Gill Aggregates decision to implement the system followed a thorough review of alternative solutions and ultimately, the choice was between K8 and another leading system The company chose K8 for its proven, wide-ranging capability and well-established reputation in the builders’ merchant sector. “Given that the system is used by many builders’ merchants across the South East, gave us that extra degree of reassurance that K8 would serve us well,” said Harvey.

Kerridge Commercial Systems CEO, Ian Bendelow, said, “We are delighted that Gill Aggregates has chosen K8. Our task now is to guide the company through the pre-installation stages and prepare for the go live later this year. We will do all we can to ensure their K8 system is ready to help them achieve maximum value from their investment.”

Drakewoods invest in K8

Specialist hardware supplier goes ahead with K8

Kerridge Commercial Systems are delighted to announce that Drakewoods Pietermaritzburg, a specialist supplier of hardware, engineering, machinery and industrial tools, has decided to place an order for K8. They will be implementing K8.09 for their 15 user branch based in in Pietermaritzburg Kwa –Zulu Natal. Drakewoords are the official distributor for many well-known branded tools including, Gedore, Bosch, Metabo, Makita, Somta, FEW, Lasher and Irwin Record, to name a few. 

The company is owner-managed and family-operated, founded in 1961, Drakewoods quickly established itself as a major player in the industry. Their customer base is extensive and covers various sectors including manufacturing, motor, sugar, agriculture, shipping and petrochemical. Drakewood has chosen to implement K8 due to its comprehensive trading functionalities and specific features in back-to-back sales. Favourable references from other K8 customers in similar vertical markets similar greatly influenced the buying decision.

For more information please visit


Lockwell plugs into class-leading K8 system

Electrical distributor invests in advanced integrated software

Lockwell Electrical Distributors has signed with Kerridge Commercial Systems for a new, 100 user K8 system for their 19 branch operation. K8, which is used by a number of leading companies in the electrical/electronics sector, will deliver wide-ranging benefits to Lockwell branches and head office operations. K8 was chosen following a detailed review of 20 alternative solutions.

Ian Wright, Lockwell operations director said, “Our headline objectives were to enhance our business processes, introduce new technologies, and deliver more value and benefits to our customers. Essentially we wanted a system that would ‘future-proof’ the business. From the outset, this was a board level project, during which we discovered the potential of the latest ERP systems. Our decision for K8 was based on two main criteria: Ultimately we could see the system was the best fit for our requirements and secondly, Kerridge Commercial Systems not only has extensive market knowledge, but offered us new ideas about how we could take the system forward. We clearly saw how K8 could help us to improve our efficiencies, save time and money. It was the clear choice for us.”

Lockwell took a very measured approach on their journey to choose a new system. Although they recognised the need to replace a text-based system, part of the software and partner selection process had to consider how the implementation would be project managed and achieved successfully. A key requirement from the start will be the integration of supplier price files which will save the branch staff a considerable amount of time and effort, particularly for special order items.

Duncan Smillie, Sales and Marketing Director at Kerridge Commercial Systems said, “To assist Lockwell  in their evaluation process, we provided a K8 test system which gave them first-hand appreciation of the user interface, navigation tools and also introduced the systems’ flexibility and tailoring. Our discussions also introduced Lockwell to some of the more recent K8 innovations such as website integration and digital signature capture.”  

Planning the implementation is now underway in readiness for going live in early 2015. With Lockwell and Kerridge Commercial Systems working closely together, it’s a major project that will have an immediate impact on the business. Ian said, “New hosted servers are being installed and we expect to begin user training in April. Having identified that the whole company will go live at the same time, we will use a ‘train the trainer’ approach to help our staff, along with number of project champions to support everyone through the coming months. For us the go live will be first major milestone and after that we will progressively add other K8 applications. We are excited about enhancing the value of this long term investment in our business.”

Supa Roofing and Power Tools moves to K8

Newton Abbott company chooses market-leading solution

20th February 2014: Kerridge Commercial Systems announces that Supa Roofing & Power Tools have signed an order to implement a new, 11 user K8 system. The Newton Abbott company’s existing systems will be replaced by K8’s fully integrated suite of applications which will deliver process improvements across trading, financial and management functions.                       

Supa Roofing and Power Tools Finance Director, Dennis Waterman, said,” After using a bespoke, Sage-based package for over 20 years, we have reached the point where our business requirements had changed. A more advanced, functionally-rich system was required to take the business forward and provide our staff with the software they need to do their job more efficiently. We chose Kerridge Commercial Systems primarily because of their reputation as a market-leader in our industry. When we saw K8 demonstrated, it was clear that the system would suit our purposes and help us to enhance our business significantly.”

“We are delighted that Supa Roofing and Power Tools have chosen K8 and look forward to a long and successful relationship with this thriving company. Now working with their team to plan a smooth and successful implementation, we want to ensure that the benefits of using K8 start from day one,” said Kerridge Commercial Systems, sales director Duncan Smillie.

Murendi Building Supplies goes ahead with new ERP Software

7th March 2014: Kerridge Commercial System South Africa are pleased to announce that Murendi Building Supplies have signed up to go ahead with K8 for their 7 branch business and 15 user supplying building materials direct to the public. They are based in in the Rural Areas of Limpopo province.

Murendi were looking for a system to manage their 5000+ stock items across their branches. Company’s key requirements centralised around business management information, stock visibility, forecasting and single customer across the business.K8 ticked all the boxes from reporting to managing stock in multiple locations and managing customers accounts.

West London timber merchants chose K8

Ealing Boards & Timber set to gain from new IT investment

19th February 2014: Kerridge Commercial Systems announces that Ealing Boards &Timber have placed an order for a 5 user K8 system for their two branch operation, based in West London. Moving from predominantly manual systems, K8’s principle applications – stock control, sales order processing, purchasing and financials, will provide the company with much greater control and visibility of business operations.

Jay Pindolia, sales manager of Ealing Boards & Timber, said, “Before making our decision, we looked at a number of systems and talked to a several businesses in our sector about their IT experiences. There was little doubt, that as a class-leading product, K8 is an excellent fit for our requirements. The system will enable us to be much more efficient and give us opportunities to increase our profitability. Coupled with Kerridge Commercial Systems’ reputation for delivering quality support and its commitment to sustained product development, I believe we have made the best selection for the future of our business.”

With preparations already underway, Ealing Boards & Timber’s new, fully integrated system will go live in the spring.  “The transition from manual systems to K8 will be fully supported by our consultants. They are ready to use their experience and guide Ealing Boards & Timber through the set-up, training and go-live stages,” said Kerridge Commercial Systems sales and marketing director, Duncan Smillie.

About Ealing Boards & Timber

Established in 1973, the company stocks an extensive range of building supplies. Timber, tools, plumbing, electrical supplies, ironmongery, paints, and work wear are available from its West Ealing base. Ealing Boards & Timber also provides picture framing, glass and timber cutting services to its trade and retail customers. 

Insulation specialists FGF invest in K8 system

New 50 user system projected to deliver significant benefits

20th January 2014: Kerridge Commercial Systems announces that FGF, leading suppliers of insulation products, have placed an order for a 50 user K8 system. K8 is widely regarded as one of the foremost integrated solutions for the distributive trades and is used by many leading companies across multiple sectors. Replacing the company’s existing Strategix* platform, FGF’s K8 system will be deployed at their Birmingham head office and regional locations in Bristol and Manchester, with a go live scheduled for summer 2011

FGF’s decision to migrate to K8 from OneOffice was based primarily on the need to modernise the company’s IT systems. The company is seeking to gain the benefits of having more advanced, integrated and ‘competitive edge’ capabilities to meet both current and future business requirements.

Peter Orrell, FGF finance director, said “Given the nature of the project, we took some time evaluating the options and considered a number of ERP systems. Ultimately, we chose K8 for its extensive functionality and proven track record in the sector – a significant number of companies use K8. We were particularly impressed with the system’s ease-of-navigation in areas such as quotations, sales orders, works orders, stock movements and purchasing. Operationally, we are particularly looking forward to exploiting K8’s unique Workplace interface which will provide users with immediate access to role-specific reports and metrics. K8’s development roadmap also gives us the security and peace of mind necessary to support our medium and long term business plans.”

With the initial implementation focusing on core functions and business processes, to include K8’s Works Order Processing application – the company manufactures external cladding which is cut to size for each customer’s order. Future extensions are likely to include extending the use of K8’s powerful Business Intelligence and integrated CRM applications. The introduction of handheld devices for digital signature capture is on the list to further improve business efficiency and customer service.

Duncan Smillie, Kerridge Commercial Systems, sales and marketing director said “FGF are replacing a system which has served their business very well for many years, but have recognised that it’s now time to move on. Prior to making the decision to implement K8, we worked very closely with FGF’s management team, advising them on the options available and how the migration will be managed. With investments of this nature it’s crucial for everyone to feel reassured that their new system will match the outgoing system’s functionality and more importantly, to understand how its benefits will be achieved.”

As part of the project, Kerridge Commercial Systems are supplying FGF with a new Intel/Oracle server and an additional print server for documentation processing. The new hardware will be fully supported by Kerridge Commercial Systems with an inclusive full service package.


Successful KCS Customer Conference in South Africa

Delegates enjoy a full and varied programme, product and service updates, and more

14th November 2013: More than 70 delegates attended the 2013 Kerridge Commercial Systems Customer Conference held recently in Muldersdrift, with everyone enjoying an engaging, content rich programme. A great networking opportunity and a number of Kerridge Commercial Systems’ business partners also contributed to the event’s success.

Opened by managing director, Des Nangle who set the scene with a review of the company’s plans and progress in Africa, the presentations then moved into the all-important area of product development. Tony Pey, the UK-based product manager, brought  everyone up to speed with a strategic update, delegates then heard about recent functionality changes in K8 including local market specifics. 

New integrated system for Dudley-based business

Bob Richardson to install new system

11th November 2013: Bob Richardson Tools, which also trades online as, has placed an order for a 14 user K8 system which is scheduled to go live in February 2014. Based in Dudley, Bob Richardson Tools, carries an extensive range of more than 10,000 products from top brands such as Draper, Sealey, Teng, DeWalt, Stihl and Stanley.

K8 will be used to help the company to achieve greater efficiency and deliver a more professional customer service. Manager Tom Richardson, said; “Our current system has become very dated and doesn’t provide us with the fully functional ordering and receipt processes that we require. More importantly, the growth of, our online business, has made it imperative for us to have an efficient, integrated trading system that connects our busy website with back office processes.”

Subscription option for the market leading software

K8-Software as a Service

We are pleased to announce the immediate availability of the market-leading K8 business management system as a SaaS solution (Software as a Service). With limited up-front capital investment required, the all-inclusive per user/month pricing covers the K8 software and database licence, helpdesk support, system hosting, server capacity and system maintenance.

This subscription-based model is ideal for businesses looking for maximum flexibility in their IT investment strategy. And to protect the business in the event of a major incident, comprehensive disaster recovery services are also part of the K8-SaaS package.

Eurolux achieves success with EDI technology

4th October 2013: South Africa lighting distributor Eurolux, who have used Kerridge Commercial Systems’ K8 fully integrated trading system since 2007, report that around 40% of its sales orders are now being received via EDI (Electronic Data Interchange).

The EDI project first went live in February 2012 and now, more than a year later, eight of Eurolux’ largest customers are submitting their purchase orders direct from their own systems into K8 - a fast, efficient and highly effective process. Unquestionably, the benefits of all-round time savings, reductions in data entry, improved customer service levels and stimulating additional business opportunities mean it’s an emphatic win-win position for buyers and sellers alike.

Yorkshire based electrical distributor invests in K8

23rd Sept 2013: We are pleased to announce that David Harrison & Sons, electrical distributors based in Huddersfield, have placed an order for a 14 user K8 system.

The system will go live at their Huddersfield and Halifax branches later this year. K8 will provide the company with modern, integrated functionality, a windows-style interface and wide-ranging opportunities to save time and effort in their business processes.

Glasgow-based air con specialist invests with KCS

Kooltech moves to K8

24th July 2013: Kooltech, a leading distributor of air conditioning and refrigeration equipment, has placed an order for a 50 user K8 system for the company’s 8 branch operation. K8, the fully integrated system for the distributive trades, is set to help the company develop its competitive position and improve customer service standards.

In addition to K8’s core distribution modules including sales, purchasing, control and finance, Kooltech will also be implementing WebBuilder, K8’s integrated ecommerce solution.

Latest K8 launched at the 2013 Customer Conference

Delegates enjoy a full and varied programme, product and service updates, and more

More than 150 customers and business partners came together on the 12th June for the 2013 Kerridge Commercial Systems Customer Conference held in Daventry. Representing many industry sectors, delegates were treated to a programme which was designed, from the outset, to be rich and varied in content and to provide valuable and thought provoking ideas to take away. Among those attending were delegates  who had travelled from Ireland, South Africa and Australia.

Company developments – service and support

CEO Ian Bendelow, began the conference with a review of company performance and internal developments. He outlined the growth of the customer base and gave a snapshot of product strategy, including manufacturing and service management systems following last year’s acquisition of Datawright. The programme moved on with Alan Cross, chief operating officer, who not only highlighted support team performance over the past 12 months, but also introduced a number of new initiatives designed to increase service levels for both new and existing customers - notably an online call progress facility. Alan introduced the latest enhancements to the K Cloud solution and the ability to take delivery of the K8 benefits from the KCS hosting centres. All of which improve still further the already widely adopted K Cloud solution that many clients prefer.

ERIKS UK passion for technology embraces K8

5th June 2013: Kerridge Commercial Systems announces that ERIKS UK, the leading engineering services provider and industrial distributor, has placed an order for a K8 system which will be implemented across more than 150  locations across the UK.

Brian O’Leary, Management Services Director, said “K8 will strengthen our cohesive approach across the many channels of the company, supporting our network of service centres, repair workshops, distribution centres and core competence centres. The system will also further enhance our ability to deliver operational efficiencies and value to our customers into the future. For ERIKS, having a single platform across all our businesses will create a more complete picture of our customers and how they operate, allowing ERIKS to form deeper and more effective partnerships.”

ERIKS chose K8 having reviewed systems from all of the major ERP providers.  The contract for K8 was signed after a lengthy and detailed evaluation process involving multi-disciplined teams from both companies. Before making the decision, a conference room pilot was conducted to ensure that K8 had all the required capability and functionality. It was essential to ensure that K8 delivered the operational performance necessary for a large and diverse, multi-site organisation and also that the migration to the new system could be completed in a smooth and seamless process.

Automotive aftermarket specialist Elta to install market-leading solution

17th May 2013: Kerridge Commercial Systems announces that Elta, the long established automotive bulb, wiper and EMS specialist, is investing in K8 - the market leading, integrated solution for the distributive trades.

The company’s decision was based on a number of key criteria and followed detailed evaluation of a number of alternative systems.    

Ian Hallam, Elta managing director said, “Our current systems comprise several disparate software platforms which we have now outgrown. For us K8, with its integrated functionality, is a modern, well-proven system, with an excellent reputation. Across its range of capabilities, there is considerable potential to help us take the business forward, particularly in warehouse and customer relationship management areas. Choosing K8 was made easier because, given the company’s single product strategy, it was important to know that our investment would be focussed on the system’s development programme. We will therefore benefit from new introductions as K8 progresses.”

The contract for K8 will also include a comprehensive user training programme, installation consultancy and on-going system support. K8 will be configured for 19 system users, together with 8 users in the warehouse operation who will use hand-held devices to process inbound and outbound stock movements, without the need to use a fixed point PC terminal. The system is scheduled to go live at Elta in August.

Botswana automotive parts distributor moves ahead with K8

Motovac invests in new IT system

16th May 2013: Kerridge Commercial Systems and IT Junxion - its local partner, announces that Motovac, the Botswana automotive parts distributor, has signed for a 180 user K8 system. K8 is an internationally-renowned integrated ERP system designed specifically for the distributive trades.

Running on Linux, K8 will replace Motovac’s existing disparate, non-integrated systems which involve many time-consuming manual tasks. Oracle-based K8 will help Motovac to increase efficiency, achieve greater control and improve trading and profitability across its 21 branch operation.  The system was chosen after a detailed evaluation of the company’s specific requirements which included integrated trading, purchasing, stock control and distribution functionality.

Sajith Nair, Motovac IT Manager , said “In choosing Kerridge Commercial System and K8, we have found an IT partner with a strong pedigree. K8 will add value to our business, enable us to streamline our processes and help us to continue our growth strategy. Kerridge Commercial Systems and IT Junxion clearly understand our challenging trading environments and specific business needs. We are very confident that our decision is the right one for the future of our business.”

“Standard functionality such as alternative, associated and superseded products demonstrate its trade specific functionality and expertise” says Sameer Patel – Motovac Operations Director

With K8’s thin client network overhead and its offline trading capability, the system is ideally suited to Motovac. Its high performance and proven capabilities mean that K8 is cost effective to deploy and maintain.


TBS Building Supplies to open internet store

9th May 2013: TBS, who recently implemented Kerridge Commercial Systems’ K8, have now placed an order to add K8 Web Builder – the company’s integrated online trading solution, to their IT capabilities. The introduction will enable TBS customers to place orders, look up product and stock information as well as access account and trading history on a 24/7 basis – Web Builder is a very cost effective investment .

Jan Walsma, TBS managing director said, “Introducing an online trading facility was a logical step. Through implementing K8 Web Builder, we will be able to extend our customer reach significantly and deliver a better service on all fronts. We estimate that K8 Web Builder will give us the sales benefits similar to that of having an additional branch at a fraction of the investment. For us, the big factor in choosing K8 Web Builder was the seamless integration from our website front end into our K8 system. It also has an intuitive content management system which will make our online trading function straightforward to take care of and then develop as things progress.”

TBS will find it very easy to manage their online trading facility using K8 Web Builder and their customers will appreciate the value and convenience. Information will all be in real time – product and pricing data is all drawn from K8. Special offers, promotions, news and announcements can all be deployed very quickly and start delivering valuable benefits. K8 Web Builder also includes online payment card validation as well as supporting customers with credit account facilities.

Sakol, the Dutch merchant buying group moves forward with K8

80+ users committed to the latest Oracle-based system

11th April 2013:  Kerridge Commercial Systems announces that three leading builders’ merchants, who operate within the 20 member Netherlands-based Sakol buying group, have signed to upgrade their existing independently managed K8 systems to the latest Oracle-based K8.09 release. The systems are scheduled to go live by the end of 2013 and as a business model, represent an important landmark for Kerridge Commercial Systems’ expansion in European and international markets.

Brentjens bouwproducten, Goedkoop bouwmaterialen and Van Houwelingen Hout chose to take K8.09 – a standardised configuration, in order to take full advantage of the additional features available.

In particular, the new Data Exchange will facilitate their requirement for a maintainable master product file accessible to all members. K8’s new General Ledger will provide a host of additional accounting features as well as the very latest real time trading position for the management teams at Sakol. Additionally, the K8 Works Orders suite will also provide the buying group’s members with a much improved capability to support manufacturing activities. Sakol’s approach, which involves each company maintaining their own server resource, will be used as a template to present to other group members when they are reviewing their systems.

Cheese Cellar invests in K8

Kerridge Commercial Systems announces that H&B Foods Limited (t/a Cheese Cellar) have placed an order to implement K8, the class-leading fully integrated system for the distributive trades.

As an existing customer, Cheese Cellar currently uses Kerridge Commercial Systems’ OneOffice. Now with an annual turnover in excess of £70m, the company has grown substantially since the system was installed, including the integration of its other businesses into a single organisation.  

The main drivers for a new system included a requirement to improve the efficiency of their warehouse and logistics operations. And in addition to moving from their existing platform, K8 will also replace a number of bespoke, in-house developed sub-systems, resulting in greater process consistency across the business.

Financial controller, Stella Coudjoe, said, “OneOffice has been a very good solution for the company during a time of change and expansion. We need an IT platform to take us to the next stage and prepare for the future, and hence it was time to consider the options. Fundamentally, as well as a need to improve operational efficiency, we require more sophisticated CRM and business intelligence capabilities. Although we knew that Kerridge Commercial Systems had a proven solution with an excellent reputation, we carried out detailed assessments of several alternative systems before choosing K8 for its superiority. We are pleased to continue our relationship with a company that we know well.”   

Kerridge Commercial Systems wins 2013 Innovation Award

Presented at the Waldorf Hotel, London, 20th March 2013

Kerridge Commercial Systems is delighted to have won the 2013 Oracle Customer Award for ‘Best innovation in creating new markets, products and services’.

Oracle said that the nomination was in recognition of the investment that the company has made in conjunction with Oracle, and its commitment to delivering high performance products.

Ian Bendelow, CEO, said “Winning the award reflects a considerable amount of dedication, hard work and technical achievement by our development and technical teams, and a very proud moment for everyone at Kerridge Commercial Systems. Attending the awards event, along with other leaders in the IT sector, is a reminder that product qualities and performance standards in our industry continue to rise and are kept under close scrutiny by our stakeholders. It is essential that we continue on our own path, striving for excellence and that we raise our game at every opportunity.”

K8, the fully integrated system for the distributive trades, achieved Oracle Exadata Optimized click here Status in 2012 - an important landmark which supports Kerridge Commercial System’s position as a class-leading IT partner for its customers.

K8 Enterprise improves effiency for the premium paints manufacturer

In 2009, Steyport had reached the end of the road with their existing system and the search began for a modern, fully integrated solution. Steyport is a market-leading supplier of printing inks for the wall-covering sector, it is a family owned company specialising in the manufacture of premium quality paints and wood finishes for the own label market. Ultimately, K8 Enterprise was judged for being the best solution and was also backed by positive industry credentials. “We chose the system for being the best all-round package, that it would be fully supported and continue to be developed.”

Find out more about Steyport and K8 Enterprise

Oracle nominates KCS for customer award

We are delighted to announce that Kerridge Commercial Systems has been nominated for the 2013 Oracle UK Customer Awards in the category – ‘Best innovation in creating new markets, products and services’. The winner will be announced at the Waldorf Hotel, London on the 20th March.

Sales and marketing director, Duncan Smillie said;This nomination is in recognition of the investment that we have made in conjunction with Oracle and our commitment to delivering high performance products. K8, our fully integrated system for distributive trades, achieved Oracle Exadata Optimized Status in 2012 -  an important landmark which we believe endorses our position as a class-leading IT partner for our customers.”

For full story on Kerridge Commercial Systems achieving Oracle Exadata Optimized status click here

KCS and Cognito partner up to speed customer service deliveries

Distribution and logistics organisations can now benefit from a fully optimised distribution and workforce management system provided by Kerridge Commercial Systems, in partnership with Cognito.

Utilising Cognito’s best of breed mobile workforce management technology, the K8 ePOD solution integrates its full capabilities with a hosted, real-time communications platform. This is complete with a dedicated workflow application that resides on the mobile worker’s handheld device.

The solution enables organisations with significant transportation, distribution and logistics operations, to push delivery manifests to drivers; prompt drivers through their daily tasks, enforcing compliance; receive real-time updates on individual deliveries; and once the manifest is complete, receive a manifest
summary or debrief.

“In a highly competitive market, producing an optimal delivery route, managing staff and keeping in close contact with them is essential for maximising customer service performance and driving down costs,” said Duncan Smillie, Sales & Marketing Director at Kerridge Commercial Systems. “The challenge is to streamline distribution operations from the first customer contact through to on time and in full delivery. Working with Cognito, our integrated systems provide exactly this, and our customers can benefit from seamless delivery and
optimal service.”

A managed and locked down environment is at the core of the solution, ensuring that the mobile worker’s handheld is a dedicated work tool, with the ability to be controlled and updated by managers remotely. All data processed through the handheld is fully auditable and a comprehensive time stamped audit trail provides the back office with the exact status of each message, even if it has been stored due to network coverage.



TBS Building Supplies implements K8

Daventry-based TBS goes live with 60 user K8 system from Kerridge Commercial Systems.

Kerridge Commercial Systems today announces that TBS has gone live with a new 60 user K8 system which is in place serving their three branches in Daventry, Southam and Towcester. K8, the leading trading and financial solution for the distributive trades, replaces TBS’s existing system which was approaching end of life. The company’s primary requirement was for an advanced, fully integrated solution which would enable them to manage their branches more efficiently and effectively.

Although K8 is used by TBS’ parent company House of Goodness, the decision by TBS to take the system was made only after five alternative solutions had been thoroughly evaluated. The TBS management team carried out their own independent assessments of each system’s suitability for builders’ merchants. A functionality score card approach was used to review the key areas of their business requirements.

Jan Walsma, managing director TBS said, “Overall, the project has gone very smoothly and the customer facing staff have taken well to the new software. Throughout the process, there was great teamwork and communication between our staff and the Kerridge Commercial Systems’ consultants. With the basics in place, we can now move on to using the higher levels of the system’s capability and management reporting tools.  This will be followed by developing K8’s CRM and workplace functionality to drive home greater benefits for the whole business.”

Duncan Smillie, sales and marketing director, Kerridge Commercial Systems, said, “We were delighted that TBS chose K8 and so extend our successful and well-established relationship with House of Goodness. We appreciate that K8 was not an automatic selection for TBS and for the system to be chosen on its own merits. The TBS approach once more confirms K8’s position as a highly capable and powerful solution, not just for builders’ merchants but across all sectors of the distributive trades.”

Hariche Group to install class-leading IT solution

Kerridge Commercial Systems announces that Hariche Group, one of Mozambique’s leading distributors of steel and building materials, has signed a contract to implement a 30 user K8 solution. 

The decision to invest in K8 was to meet Hariche Group’s need for a fully integrated, scalable system to replace a predominantly accounting-based platform. K8 will provide the capability to support business growth, implement more efficient processes, together with advanced management information and reporting functionality.

Hariche MD, Hariche Arquissandas, “K8 is a stable, robust and comprehensive solution that will grow with our business. It will also help enable us to exploit the many new and exciting business opportunities here in Mozambique - K8 functionality, in areas such as kits and works orders, will prove particularly beneficial.  In the longer term, we want to take full advantage of K8 mobile technology, which will give our sales team remote access to the system, as and when they need it.”

Des Nangle, MD Kerridge Commercial Systems South Africa commented “We are delighted that Hariche Group has selected K8 – an ideal platform for this dynamic, growing organisation. We are ready to give them our full support as they prepare to take on K8 and exploit its extensive functionality and deliver the benefits to their business.”


IT Junxion appointed KCS distributor for Botswana

Gaborone-based company set to grow the success of market-leading K8 solution. Kerridge Commercial Systems, leading software solutions partner for the distributive trades, today announces the appointment of IT Junxion as an authorised distributor in Botswana.

The company is expanding its customer base in Botswana and this appointment is in response to the increased demand for the K8 system in the country. IT Junxion are Kerridge Commercial Systems’ first distributor in Botswana. They have been chosen because of their established reputation, technical expertise, local market knowledge and proven capabilities in developing business opportunities.

Des Nangle, MD Kerridge Commercial Systems South Africa, said, IT Junxion is ideally situated. In just one square mile in Gaborone, we already have six customers with over 250 users and our user base is continuing to grow. Local expertise and resource is increasingly important to provide high quality support for our customers in Botswana. We already have an excellent working relationship with IT Junxion. And the company, headed up by Bhavesh Naik, is well known and respected locally.”

K8 is a perfect fit for the trading environment in Botswana. The system has already proven its capability in the country. It’s in use by businesses who operate with tight profit margins, have large and varied product ranges to maintain and who need to deliver high levels of customer service.

Bhavesh Naik said, “Using K8, customers have the clear advantage of a fully integrated, real time trading environment. By being able to deliver accurate, quality information, management decisions are more informed and easier to make. Finance departments can enjoy the benefits of much tighter control, detailed reporting and data analysis. K8 is unquestionably rich in functionality and its very thin bandwidth requirement is ideal for the network resources in southern Africa.”
Reflecting on the future Nangle commented, “We are excited at the opportunities available to us in Botswana. Working with IT Junxion, we will continue to deliver easy-to-use, scalable and beneficial solutions to our customers. K8 will help them to become more effective, more efficient and ultimately more profitable. As our distributor, IT Junxion will help us to achieve that goal.”



Technology Evaluation Centers certifies K8 for performance capability

Kerridge Commercial Systems today announces that following a series of demanding assessments and benchmark reviews, K8, the company’s integrated trading and financial ERP system, has achieved Technology Evaluation Centers (TEC) certified status.

TEC Certification is an impartial review that verifies a software product’s ability to address business processes and meets the stringent guidelines specified by TEC’s analysts. K8 is now able to bear the TEC Certified seal signifying that Kerridge Commercial Systems’ responses to TEC’s request for information (RFI) satisfactorily describe the product’s capabilities.

Ian Bendelow, Kerridge Commercial Systems CEO said, "This is a significant recognition for K8 and confirms that the system conforms to TEC’s well-defined standards. It has been taken through a particularly close scrutiny using TEC’s comprehensive ERP software model."

K8 performed particularly well throughout the evaluation. To begin with, its support for multiple companies, brands, branches currencies and language capabilities was highlighted as being very well built. In terms of ease of use, product layout, task performance and integration capabilities K8 also came out strongly. Likewise in workflow design criteria - information retrieval, system security and reporting capabilities the system received equally positive assessments. TEC also reported that K8’s ease of implementation was well regarded in terms of server and database platforms together with good set-up flexibility.

TEC said that the K8 Warehouse Management module and the credit management functionality deserved special mention. The system’s flexibility and robustness to support complex business operations with its easily accessible and navigable user front end also shone through. They went on to say that the K8 screens are well designed and operations flow seamlessly, presenting information to the user without being overly cluttered.




Voltex implements K8 system

The K8 project spanned the seven Voltex divisions and approximately 80 trading branches with 1,250 users now operating the system. Voltex selected K8 for its ability to financially integrate its business divisions and deliver a high level of customer service at each of the branches.

Eric Immermann of Voltex commented, “K8 enables transparent reporting and consolidation across our regions and is supporting our key corporate business decisions. The system has integrated our trading branches to enable efficient inventories to meet customer demands. K8’s ease of use has meant our users have adopted the system quickly, resulting in minimum disruption to us and more importantly our customers. We face some unique infrastructure challenges in South Africa and K8 is perfectly suited to that situation by having only low bandwidth demands between branches reducing the demands on our network.”

Des Nangle, MD KCS South Africa said, “I congratulate the Voltex team on the success of this project and much is owed to the partnership approach adopted by the two companies. The project teams worked closely together to ensure that K8 was configured to meet Voltex requirements and fully prepared for the branch roll-out.”

The success of the project was put into context when Voltex won the prize as the Bidvest Group’s company with the most improved year-on-year audit; using K8 for financial management and whilst completing the branch roll-out. “The K8 project has been a huge success for Voltex, delivered on time and on budget. It lays the foundation for a long partnership with Kerridge Commercial Systems,” said Eric Immermann.

SIG moves ahead with K8

International distributor invests in new IT system

1st November 2012:  Kerridge Commercial Systems today announces that European distributor SIG have signed a contract for K8 – the market leading trading and financial system. K8 will be installed into the company’s 300+ branches across the UK covering around 2,000 users. A market-leading system, widely used by the distributive trades, K8 will provide SIG with advanced integrated capabilities across its customer-facing delivery operations, back office and management information areas. The system will become an essential asset for business improvement, decision making and performance monitoring.  

Prior to placing the order for K8, SIG carried out an exhaustive market review of suitable systems. Ultimately, at the end of a very comprehensive selection process, K8 was chosen. SIG considered that K8’s capabilities delivered the greatest range of quantifiable benefits. Furthermore, the system offered impressive functionality and flexibility which were important requirements given the company’s diverse product base and operational activities.  


KCS appoints ISL as distributor for North Africa and Middle East

1st November 2012: Kerridge Commercial Systems, provider of software solutions to the distributive trades, announces the appointment of Information Systems Ltd (ISL) as an authorised distributor. From its base in Malta, ISL will be responsible for sales, installation and support of the company’s K8 system in North Africa and the Middle East.

ISL are a long established specialist in the development, sales, implementation and support of ERP solutions in North Africa and the Middle East and have been chosen for their market knowledge, experience and proven capabilities in developing new business opportunities.

Ian Bendelow, CEO Kerridge Commercial Systems, said, “We are very pleased to establish this strategic relationship with ISL.  As our customers in the distributive trades continue to take our products into new markets we are determined to ensure that we have necessary local resources and skills in place. In addition to our operations in the UK, South Africa, Holland and Ireland we have now implemented our first customer installations in Iceland, Norway, Mexico and France. With the addition of ISL we are now increasing our capacity and local knowledge in two more regions. We will continue to build Kerridge Commercial Systems and to support our customers where they need us to be. ISL brings a wealth of experience which will be of great benefit to our company and I look forward to supporting them in growing our customer base in North Africa and in the Middle East.
Joe Aquilina, CEO ISL said, “Our relationship with KCS goes back a long way and we are pleased to be appointed as authorised distributors for K8. We are extremely positive about this new opportunity to introduce the K8 system to our region. Already, there is a spirit of true partnership in our dealings with KCS and we will do all we can to echo the company’s success. We have translated the product to suit French-speaking African countries and Arabic translation is in progress. The addition of K8 to our ERP portfolio will further enhance our capabilities to offer distribution businesses in our regions a substantial competitive advantage.”

Ian Bendelow, “With ISL and K8’s proven capabilities, I believe we are perfectly placed to expand into the Middle East and North Africa. We will achieve our objectives by continuing to deliver easy-to-use, scalable and beneficial solutions to our customers and to help them to become more effective, more efficient and ultimately more profitable.

Kerridge Commercial Systems acquires Datawright

A strategic acquisition which will result in a powerful manufacturing and distribution software capability for the market leading systems company.

19th October 2012: Kerridge Commercial Systems Limited (KCS) today announces the acquisition of Datawright Limited. Based in Washington, Tyne and Wear, Datawright, with its Kingfisher product, specialises in solutions for the manufacturing sector with a client base in the UK and an international presence in China, Sweden, UAE and the USA.

KCS, based in Hungerford, Berkshire, with its leading K8 solution, specialises in business management solutions to the distribution industry.  The company has operations in the UK, Ireland, Netherlands and South Africa supporting customers in 15 countries.

Ian Bendelow, (CEO of KCS) comments, “We are very pleased to make this strategic acquisition. As our customers in the distributive trades continue to take control of their supply chain, they are looking to differentiate themselves through offering value-added processes and many require their systems to have manufacturing functionality. As a consequence of this acquisition, our customers will be able to take advantage of a fully proven manufacturing module which will be added to the K8 system. Equally, I believe that the strength of the larger KCS group and its enhanced product capabilities will enable us to achieve growth in the manufacturing sector.”

“The two companies have known each other for many years and share a common technology platform and we will immediately set about integrating the two systems to provide a single solution which will bring significant additional benefits to our customers. To reflect our new strategy, Datawright will become KCS Datawright and Kingfisher will be re-branded as K8 Enterprise. “

Jim Symonds (Managing Director of Datawright) comments, “This is a very positive move both for our customers and our people. Having known Kerridge Commercial Systems for many years, I believe that our cultures are remarkably similar. We both work extremely closely with our customers, have the same strong work ethic and we share a common technology platform. The greater development capability, resource and market presence of the combined organisation means that our customers will be able to benefit from better products, broader knowledge and experience together with a larger user community. The KCS expansion plan will also mean career development opportunities for our staff which are important considerations in the fast-changing world of IT. After 10 years as a Datawright customer and 18 years with the company, I am proud to be able to hand over the reins to the safe hands of Kerridge Commercial Systems, whose drive and integrity will take the company forward.“

Ian Bendelow says, “I’d like to thank Jim Symonds for his tremendous support. We have a great opportunity to deliver considerable benefits to our customers and our staff. We will continue to grow the business by making sure that we bring easy to use, scalable and flexible solutions to help our customers become more successful and more profitable.”

Download full press release


Select the right software for your merchant business

There are many influencing factors which cause merchants to review their computer system. It may be that the existing system has no development strategy or perhaps there are concerns about the supplier’s security. Retrieving information, particularly when serving customers, could be a time consuming and frustrating process. Or perhaps, slow and cumbersome management tools mean that the system is not doing much for effective decision-making and business planning.  The acid test – is the incumbent system fit for purpose, or is there a risk that the business is being left behind? All these arguments are fine, but perhaps a little vague. Is it possible to simplify the expectations of a modern, fully integrated system? And then to assess how existing systems are performing.

With its 35 years of delivering class-leading distribution software, Kerridge Commercial Systems has defined four key areas to help sweep away some of the hype. The essential areas, says the company, are purchasing, stock control, sales and customer service. As benchmark groups these headings should help to compare one alternative system from another. And make it easier to judge the best one to suit the business.

Purchasing requires total control. Essential tools include being able to predict and forecast demands and place orders at the right time and on the right terms. With profitability being under pressure, the ability to control rebates is increasingly important. The system should be flexible enough to enable a choice of suppliers, national or international. It goes almost without saying that accurate, up to date management information should be available, and at the press of a button.

Stock control is all about being as efficient as possible. The key is to have a system that will help to optimise stock levels, ideally on a just in time basis. Facilities to support single and multiple locations, branches and central warehouses, means that there is a much better chance of being able to match customers’ needs.   

Nowadays, systems really need to be effective selling machines. First and foremost, there are new sales channels to support – the internet being the most significant arrival which enables trading to take place 24/7. Integrated ecommerce tools are becoming a must-have capability and customers also expect ‘fast food’ style responses when they make an enquiry by phone, or in person.

Which brings us on to profitability. The importance of having facilities that enable a constant and careful watch on the margin, of each transaction, has never been greater. Customers shop around and if deals are to be done, having the tools that can give instant warnings if minima are being breached is immensely useful. If the information is there, the right decisions can be made.
The end game of course is to look after customers better than the competition. More to the point, how can the system make the job easier. If its facilities are being used well to support purchasing, stock control and sales process, chances are a better customer service will result naturally. The business will know more about what the customer wants and information will be there instantly to respond to their enquiries. By being able to do all those things more efficiently and more effectively, there will be more time to develop customer relationships. And that you’re the best company to trade with.

Duncan Smillie, sales director, “From our experience the process of evaluating systems can be quite complex and sometimes it is all too easy to get bogged down in detail. More often than not, decisions come down to ticking the basics – principally how effective is the system in handling day- to-day processes, with speed and efficiency being the key criteria. We believe that the headline requirements in purchasing, stock, sales and customer service cover most of what builders’ merchants look for in a system. We also believe that our customers chose us as because of our consistent industry focus, robust product strategy and demonstrable track record.”

Nicholls and Clarke chooses K8

Nicholls & Clarke Group have placed an order with Kerridge Commercial Systems for a 200 user K8 system to replace its legacy ERP systems. Through recent growth and business development the company, which employs over 500 members of staff, needed a system which would provide high performance transaction processing. The decision to choose K8 came from a broad evaluation of candidate systems which was then shortlisted for detailed assessments of the three platforms which most closely matched business requirements. Ultimately, the principle reasons for choosing K8 were its fast point of sale capabilities and immense versatility in all areas of the system

David Forbes, CEO of the Nicholls & Clarke Group of Companies commented, “As a company developing and investing in production technology, new product developments and IT systems, we needed a new system that would provide us with a platform for the future. We were impressed with K8’s capability across the board and in particular transaction processing where speed, efficiency and flexibility are essential requirements. This investment involves much more than a new computer system. In making our selection, it was critically important that we would gain an IT partner who we could work with and develop a long and successful relationship. Stability, continuity and the assurance of a product roadmap for the years ahead are vital. With the company’s track record, I believe that Kerridge Commercial Systems will be an excellent partner for us.”

In addition to the fully integrated K8 trading and financial suites, Nicholls & Clarke have specified the latest CRM and Business Intelligence applications as part of the project

Duncan Smillie, Sales & Marketing Director, Kerridge Commercial Systems said, “We are delighted that Nicholls & Clarke have chosen K8. It has been a pleasure to work with their team during the pre-contract stages and in that time we have learned a great deal about their business and understand how they want to use K8. We welcome Nicholls & Clarke as a customer and look forward to supporting them during the implementation and beyond.”

About Nicholls & Clarke

Nicholls & Clarke Group of Companies are British manufacturers, distributors and retailers of over 60,000 building products. Founded in 1875 in the heart of London, the company are a well established company also known as N&C. The Group, made up N&C Nicobond, N&C Phlexicare, N&C Building Materials, N&C Moderna, N&C Olympus, N&C Tilestyle and N&C Glass primarily supply the respective trade, major housebuilders, architects, local authorities and retailers, as well as end users through their nationwide retail outlets.

Your Business Your Way Customer Day 2012

Our Annual Customer Event

More than 120 delegates attended the 2012 Kerridge Commercial Systems Customer Day held on Wednesday 13th June. The company put together a wide-range of programme covering new and improved products, technology developments, customer experiences together with presentations about future direction and product roadmap.

One of the top billings was the latest news about the company’s system hosting services – K-Cloud. The shift away from customers investing in and managing their own server and network infrastructure continues as more businesses appreciate that it’s far better to concentrate on running their organisation and be freed from the responsibilities and challenges of running a computer system. And the pressures and risks if things go wrong. The presentation about the latest K-Cloud solution was backed up by Andy Campbell of Bathstore who talked about his company’s experiences of outsourcing their IT to Kerridge Commercial Systems.

K8 Web Builder, the company’s user-configurable website design and content management solution, was presented for the first time at the event. With its comprehensive ecommerce capability, Web Builder offers integrated functionality for K8 users to provide their customers with easy access to product catalogue, pricing, availability, promotional information, self-service buying and back-office services.

Kerridge Commercial System unveiled the latest K8 Business Intelligence application. Conscious of the growing pressures from customers who want the very best tools to help them keep the ‘finger on the pulse’, K8 Business Intelligence comprises three KPI dashboards – Director, Finance and Manager which include a number of standard information displays and user options to fine-tune presentations as required.

Delegates were also shown SmartPoint, an innovative application that enables data to be pulled in from different systems, including third party content, and presented as an integral display. SmartPoint is designed to help simplify workflows in both operational and management areas, to support customer service and to improve decision making.

Mobile computing continues to gain in importance for distributive trades. Real-time access to K8 via hand-held devices and smartphones provides transport drivers with all the information that they need and no time is wasted checking details about deliveries, drop sequences with central offices and depots. K8 integration also includes start and end of day processes, photography for damaged goods records as well as tracking and management information.

Andy Saunders of SMH Products shared his company’s use of the K8 Hire module. This K8 module is designed to help make equipment hire a smooth, easy-to-operate and efficient operation. It not only provides functions to control every asset and every transaction, its facilities help to manage costs and maintain profitability – from start to finish.

Across the distributive trades, warehouse management remains a major area for opportunities to improve efficiency, speed up processes and to make life easier for both operatives and supervisory staff. The K8 Warehouse Management module, especially when used in conjunction with hand-held computers, is proving its worth across the user base. Delegates were introduced to the latest developments and once more had the opportunity to hear about its wide-ranging capabilities. The past year or so has seen a number of new announcements and developments with the Kerridge Commercial Systems print and document management applications. Presentations covered the depth of the latest innovations in forms and outsource printing services.

No question, a lot has happened at Kerridge Commercial Systems over the past year. Not least of which the company’s acquisition of TIS back in the autumn. David Liddle, R&D Director, talked about the product integration programme that has been carried out and how the partner programme has evolved. He referred to the organisations whose technologies are strategically important to the company Cognito, Centerprise International, Salesi, Atlas and PHD Mail. Oracle in particular remains central to K8 development and the completion of a tough performance evaluation exercise, earned K8 the Oracle Exadata accreditation. Other K8 innovations in the past year cover areas such as delivery management, carrier integration, central purchasing, FIFO costing, batch and serial number input and further enhancements to K8 Financials. The next twelve months are going to be equally busy for Kerridge Commercial Systems. On the agenda include improvements in the manufacturing and job costing areas, there’s more to come in the already comprehensive K8 Financials and Sales Order Processing modules.

Delegates were also given a glimpse into the future, at least from the Kerridge Commercial Systems’ perspective. Building on Cloud technologies and mobile computing where there will continue to be developments – in some cases things have barely got started. There is much to come yet from harnessing the power of social media through integration with business applications. These are challenging times with uncertainties regarding the economic and trading climate. However, the Kerridge Commercial Systems Customer Day gave a very strong indication that there are exciting opportunities for businesses to use technologies to be leaner, fitter and more efficient. Unquestionably, the company is doing all it can to make those things happen for its customers and then going the extra mile is part of the process.

Measurement and evaluation for informed business decisions

Comprehensive monitoring and  business measurement

Monitoring business performance on timely and accurate information is a key priority for decision makers in the fast-moving distributive trades.

This comprehensive monitoring and measurement software forms part of the integrated K8 trading system, developed to provide one integral solution for wholesalers, distributors, merchants and retailers. K8 will flex in line with your company’s individual requirements, whatever its size and reach, giving you control and visibility across your entire operation.

We’ve built this software to support the way you view and run your business. The Key Performance Indicator reporting tools are designed to present performance against objectives for any branch or trading area, at any financial level from the broadest sweep to the finest detail. You define access permissions to Director, Finance and Manager Dashboards that give different levels of information to your people on the basis of what they need to know to make their decisions.

So, whether it’s a board-level review of operations across the organisation, an accountant’s-eye view of actual versus budget figures, or a manager’s update on sales, stock levels or supplier positions, the picture is clear. Whatever the individual preference, you can switch formats between tables and reports or smart graphical interpretations. There’s no better way to make sure you have the facts, accurate and up-to-the minute, before you evaluate the situation, consider the options and commit resources to action. It’s the only way to ensure that you make intelligent decisions, based on sound business intelligence.

click here to view our business intelligence video

The House of Goodness - Customer Case Study

Successful IT partnership throughout the years

The Holding company “The House of Goodness” began as a group collective in the 1970s, made up from members of the Jesus Fellowship Church. The House of Goodness as it exists today started in the late 1970s as a health food retailer with its own farm operating through a small chain of retail stores: ‘Goodness Foods’.

The holding company now encompasses health foods outlets, both wholesale and retailing through the internet. Throughout the last 35 years, House of Goodness has opened several businesses under their umbrella of companies. For example, farming with related and diversified services within House of Goodness itself, TBS Building Supplies, an independent builders’ merchant, ATMOS heating services and supplies, Skaino Services (building construction services) and ‘White and Bishop’ an outdoor leisure/sports equipment and clothing.

 "...The organisation has indeed made significant savings already as gradually each company in the group has had its accounts drawn onto K8.  Such savings are of great importance to acharitable organisation, and something which is a clear return of investment.”
Hilary Oldham:
 Today, the House of Goodness group of companies employs nearly 250 people; the annual turnover is growing and now stands at nearly £16 million. In line with the group’s ethical policies, around half of all profits are donated to their working charities, to support all kinds of people in need, with a focus on the marginalized in society. The group holds high in its ethos principles of equality and valuing all members of the team. The group’s business processes and supporting operating systems have evolved and adapted over the years which has ensured continuing success.

House of Goodness and Kerridge Commercial Systems

The House of Goodness became customers of Kerridge Commercial Systems in 1989. Hilary Oldham, Finance Director at the House of Goodness explains: “We were impressed with the ‘Rev 7’ system as an accounts package. We liked its structure, found it easy to use, and particularly appreciated the high level of understanding shown by the Kerridge implementation team. We were also attracted to its affordability given the importance of maximising our charitable donations. Continuing with Kerridge has assisted as we have chosen to centralise the entire group’s accounting functions.”

Evolving IT solutions

House of Goodness faced several challenges with the ever increasing expansion of the business. It was then necessary to expand the IT functionality to ensure the business functioned as efficiently as possible. The objective was to incorporate its craft timber business and products into the system, utilise the sales order processing functionality and benefit from a modern graphical system.  Upgrading to the latest version of K8 proved to be a very good solution.

In 2011, the group took a further upgrade to the K8.09 version, increasing their functionality and providing additional resilience from the Oracle database. In addition, K8.09 now provides a new General Ledger accounting system with enhanced data intelligence reporting, a flexible and simplified data exchange and mapping tool. The system now has 32 users, which also allows the House of Goodness to manage all of their charitable centers on K8, as well as the four commercial companies.

Hilary Oldham explains, “The K8 system helps the group link all areas of the business, from stores and warehouses to its charitable centers, in terms of staff resource. In this way, Kerridge Commercial Systems has supported management’s desire for providing a group service across several totally diverse entities. The House of Goodness now sees K8 as the group’s central accounts product, working out how to maximise its benefits when working alongside the other reporting systems the group uses. The business also needed to know its software provider could move with the times along with the group itself, for instance, moving towards mobile and internet friendly solutions for the trading operations where they are using K8.09 software.”

Today the group uses Kerridge Commercial Systems as a core IT provider; all of the group accounts and some of the trading outlets now operate on K8.

 ...The Kerridge team are highly knowledgeable and easy to work with at every stage...

Working with the Kerridge Commercial Systems team

Hilary Oldham explained: “We have been very pleased with the level of training offered by Kerridge throughout the relationship. The planning and implementation of training has been very good and the Kerridge team are highly knowledgeable and easy to work with at every stage. We have found the continuity of staff to be particularly helpful over the years and feel that Kerridge has attained a deep level of understanding about the group’s business and the particular challenges and limitations it faces.”

Long-term benefits and savings

 “The ability of the K8 system to be user defined without having much bespoke work has enabled House of Goodness to set systems to facilitate employees with less experience and qualifications, to perform functions at a high level. The group finds it easy to structure the Kerridge accounting system within its own office systems to facilitate people doing things at this enhanced level.”

 “The efficiency of the software solutions provided by Kerridge Commercial Systems has enabled us to do more - to adopt more of the group functions without having to increase staffing every time.  As the company seeks to maximse the benefits of the K8.09 upgrade this will represent a real saving in terms of employee costs going forward. The organisation has indeed made significant savings already as gradually each company in the group has had its accounts drawn onto K8.  Such savings are of great importance to a charitable organisation, and something which is a clear return of investment.”

As the House of Goodness group continues to adapt and grow, it needs software that does the same. The diversity of the House of Goodness business also requires specialist knowledge and expertise on the side of the group’s IT provider, in order to be able to offer real-world, effective solutions. The House of Goodness has found this with Kerridge Commercial Systems and the K8 system, and looks forward to a continually evolving and fulfilling relationship.


•   Initially the Rev 7 software platform
•   Upgrade to the K8.07 and K8.09 versions of K8


•   Design
•   Development
•   Installation
•   Support


•   Usability and efficiency
•   Saving on employee costs
•   Enhanced reporting facilities
•   Supports the management function

Supply Chain Management Process | Kerridge Commercial Systems

The Key to Integrated and Streamlined Supply Chain Management Proccesses

The supply chain process has always been the cornerstone of any successful distribution organisation - effective supply chain management can set a company apart from its competitors. In today's market, it's vitally important that this process also improves efficiency and reduces costs across the business and the right IT platform makes this possible. The market-leading K8 software solution from Kerridge Commercial Systems is the key to integrated and streamlined Supply Chain Management.

Streamline the supply chain for success

The need for a competitive advantage has never been greater and for distributors this means enhanced supply chain management. That's because logistics and the supply chain is the lifeblood of a distribution business, running through manufacturing, packaging, warehousing, stock management, sales order processing and, ultimately, customer fulfilment. The challenge for all distribution businesses is how to streamline these disparate functions in order to enhance the operational processes overall and ensure customer satisfaction, thereby gaining that competitive edge. The answer is integration.

K8: integration through innovation

Viewing the supply chain as a single integrated operation is essential if organisations are to use international best practice processes. Given that the benefit of adopting 'best practice' is greater cost control, improved efficiency and therefore increased profitability, finding an integrated IT solution lies at the heart of effective supply chain management.

K8 is a fully integrated, functionally-rich trading, marketing, financial and business management system which operates at each and every stage of the supply chain process. K8 offers the key to both the integration and the streamlining of logistics in one single IT solution. This highly advanced and innovative system, powered by Oracle and provided on the most powerful, secure and reliable database in the world, Oracle 11g, is simple to adapt to any business, of any size, and is intuitive to use.

Future-proofing supply chain management

While the importance of supply chain management is common to all distributors, each organisation faces its own specific challenges in logistics, hence the need for a flexible IT system which can deliver where its needed most. The K8 platform is fully scalable and adaptable, offering solutions to small, one-site businesses as well as multi-site, multi-national corporations. Its specific functionality can be honed to address operational issues as they arise, allowing organisations to future-proof their supply chain management. K8 delivers solutions which work today and which prepare for tomorrow.

Other K8 products available:

Stock Management
Warehouse Management
Sales Order Processing
Purchase Order Control
Electronic Data Interchange
Business Intelligence



Kerridge Commercial Systems Achieves Oracle Exadata Ready Status

K8.09 tested and ready to run on Oracle Exadata Database Machine

January 12th 2012. Kerridge Commercial Systems today announced that Kerridge Commercial Systems K8.09 has achieved Oracle Exadata Ready status through Oracle Partner Network (OPN).

Today’s announcement demonstrates that Kerridge Commercial Systems has fully tested and supports K8.09 on Oracle Exadata Database Machine. K8 is a fully integrated trading and financial system for distribution, merchant, wholesale/retail sectors. A class-leading system, it incorporates advanced and comprehensive functionality and has the capability to deliver an excellent range of benefits at both operational and management levels. Kerridge Commercial Systems is a Gold level member of Oracle Partner Network.

Oracle Exadata Ready is part of the Oracle Exastack Ready program, which allows partners, such as Kerridge Commercial Systems, to be recognised by Oracle for developing, testing and tuning their applications on the latest component products of Oracle Exadata Database Machine or Oracle Exalogic Elastic Cloud engineered systems. The Oracle Exadata Database Machine is the only database machine that provides extreme performance for both data warehousing and online transaction processing (OLTP) workloads, making it the ideal platform for consolidating onto private clouds. It is a complete package of servers, storage, networking, and software that is massively scalable, secure, and Redundant.

The Oracle Exastack Ready program recognises Kerridge Commercial Systems as having applications that successfully use the capabilities of the latest Oracle technology to support their customers.

Ian Bendelow, Kerridge Commercial Systems CEO said, “To have achieved Oracle Exadata Ready status is a fantastic milestone for the company. Oracle Exadata Ready status gives all of our customers, particularly those who handle extremely large business volumes, the clearest reassurance that K8.09 is a world-class performing product.”

With Oracle Exadata Ready status, Kerridge Commercial Systems will receive access to corresponding Oracle branding, logos and related benefits to effectively differentiate their offerings.

“When partners such as Kerridge Commercial Systems leverage the latest component products of Oracle Exadata Database Machine as the foundation for their applications, they benefit from a complete, integrated and cloud-ready infrastructure that will help them utilize new features and functionality and drive innovation,” said Chris Baker, Senior Vice President, Worldwide ISV and OEM Sales. “We are pleased to see Kerridge Commercial Systems achieve Oracle Exadata Ready status as this significant milestone helps equip them to deliver superior value to customers.”

About the Oracle Exastack Program

The Oracle Exastack Program helps enable Independent Software Vendors (ISVs) and other members of Oracle PartnerNetwork (OPN) to rapidly build and deliver faster, more reliable applications. Leveraging the Oracle Exastack Program, qualifying OPN members have access to Oracle performance experts and dedicated labs for testing and tuning their applications on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Customers can be confident when selecting Oracle Exastack Optimized applications that they have been tested and tuned to achieve optimal performance, scalability and reliability. Also part of the program, Oracle Exastack Ready is dedicated to helping ISVs run their solutions on the latest major release of Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud and their component products, including Oracle Database, Oracle WebLogic Server, Oracle Solaris, Oracle Linux and Oracle VM. These products provide partners with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. To find out more, visit

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specialisations. Specialisations are achieved through competency development, business results, expertise and proven success. To find out more, visit

About Kerridge Commercial Systems

Kerridge Commercial Systems is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Importing, Merchant and Retail industry sectors.

With over 35 years’ experience, Kerridge Commercial Systems, and its flagship product, K8, has the knowledge, expertise and proven track-record to fulfil customers' IT requirements, allowing them to focus on their core business issues.

From single- or multi-branch operations, through to 'point-of-sale' showrooms and warehouses; Kerridge Commercial Systems aims to provide a business solution geared, primarily, towards helping customers:

Increase profit potential
Improve efficiency
Reduce cost
Provide superior customer service
Gain visibility and control across their organisation

If you have any queries or would like any further information, please contact:

Nell McIntosh
Marketing Manager
Kerridge Commercial Systems
Tel: +44 (0) 1488 662000


Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Update on KCS and TIS integration

We are making excellent progress with the integration of TIS and KCS - Kerridge Commercial Systems signs are now in place at the Bourne End office. A key milestone was reached on the 15th December, with the announcement of the new organisation structure for the integrated business. Many staff from Bourne End recently spent a day at Hungerford to meet with their KCS colleagues.

Across the company there is clearly a growing understanding of each business’s products and services and how the benefits of the acquisition will start to accrue in the coming weeks.

Probably the most significant aspect of the integration process to date has been the formulation and announcement of the new, post-acquisition, product strategy. All customers are in process of being briefed individually on the programme for new and existing products and will be guided according to needs. Again, we stress that customer’s long term interests remain paramount.

Another important project from a customer service point of view is in progress to integrate TIS into the KCS call-logging systems. This will result in us having a single management and control process to monitor call activity and response performance. A dedicated team of analysts with the requisite knowledge and experience will continue to be based at Bourne End.

As you will appreciate, the project will continue for some months yet, but everyone is very confident that by mid-year, we will be working as one organisation and our customers will increasingly be able to take advantage of the benefits.


Plumbers Depot

Kerridge Commercial Systems are delighted to announce that Plumbers Depot have recently signed as a new customer

Plumbers Depot, based in South Tottenham, sell an extensive range of plumbing and bathroom products. The company will be implementing K8 to run their successful operation and have opted for the Kerridge Commercial Systems hosted solution (where the server resources are held at the Kerridge Commercial Systems contracted datacentres).

Commenting on the new contract, Adrian Cannon, new business sales said, "We are pleased to add Plumbers Depot to our client list. They are an exciting and ambitious business and fit very well with our established portfolio within the building supplies industry. I am very much looking forward to working with the Plumbers Depot team in the coming months.”

The Forward Thinking Customer Day 2011

More than 100 Kerridge Commercial Systems customers and partner organisations attended the company’s 2011 customer day held on June 8th at their offices in Hungerford. This year’s Customer Day, with the theme ‘Forward Thinking’ took the audience through an impressive series of presentations and demonstrations of recent developments, and provided an insight into where the K8 system is headed.

The ‘Forward Thinking’ theme was particularly relevant in terms of how the K8 integration capability is being taken to a new level. By adopting industry standard protocols, the system is now able to operate seamlessly in conjunction with a wide range of other IT applications enhancing K8’s class-leading functionality and maintaining its position as a market leading solution.

The latest in K8 internet trading was featured – the application is of growing significance for many customers. Trading online, with its 24/7 potential, is fast becoming a regular channel. Buyers increasingly expect to make their enquiries and purchases online as the ‘norm’. At ‘Forward Thinking’, several examples of K8 online systems were presented, showing real-time K8 data integrated within the customer web sites. Also on the programme were presentations on the latest K8 EDI developments. EDI provides computer-to-computer transfer, using the internet, of trading documents, free of manual intervention. For the user, it means that the transactions process is fast, fully controlled and accurate.

At a more functional level, delegates heard about recent improvements in the sales order processing, stock and product management applications. There were presentations about the benefits of using K8 with hand held terminals and signature capture devices which not only help to improve business efficiency but can deliver tangible cost savings as well. The fast moving programme also included an update about the K8 bank integration and automatic reconciliation tools which are comprehensive and easy to use. The value of the K8 CRM tools were also re-visited - very timely given the growing need to use customer data and manage inbound and outbound communications more effectively. Keeping customers has never been more important and as every business knows it cost a whole lot less to keep an existing customer than find a new one. It is also important to appreciate that K8 CRM is also a very effective prospecting tool Standalone K8, which enables branch trading to continue during a power or comms failure at the server end, was presented to delegates at ‘Forward Thinking’. The demonstration showed how, in such an event, essential functionality and data lookup remains available locally and how the system executes a smooth catch-up when services are restored.

Also unveiled were the developments to manage processing on specific goods carried out by third parties before final shipment. Whether machining, cutting, assembly, coating or testing, K8 is now able to provide the seller with a completely controlled procedure.
With the emphasis on broadening the scope of K8, the latest K8.09 release has much greater capability to integrate with other system platforms for both data import and export requirements. Applications can range from simple automatic document email or fax, to more complex extracts into third party analysis tools and vice versa. Information, for example catalogue data, can easily be drawn into K8, no rekeying being necessary.

The event also saw the unveiling of K8 Data Warehouse suite, K8 Data Warehouse has been designed to address customer feedback and the changing needs of data management and reporting. The result is a much more flexible, functional and indeed a truly powerful solution.

Kerridge Commercial Systems works closely with its customers and many K8 developments originate from user experience and feedback. It was therefore appropriate that the K8 User Group also took part in this year’s programme. They highlighted that their primary distinction is that whilst maintaining independence, they have a special, pro-active and valuable relationship with Kerridge Commercial Systems.

With a K8 roadmap presentation detailing upcoming releases closing the event, delegates were left in no doubt that Kerridge Commercial Systems is maintaining a very active strategic and innovative development programme for K8, through 2012 and beyond.


New computer power for Morris Lubricants

Long established oil business invests in market-leading K8 software  

26th March 2014: Shrewsbury-based Morris Lubricants, has placed an order for a 50 user K8 solution from Kerridge Commercial Systems.  K8, which is a leading, fully integrated package for the distribution sector, is scheduled to go live at Morris Lubricants later this year. One of the key requirements for the company is to use K8 to improve its warehouse operation which currently processes around 40,000 orders annually.

Neil Taylor, Morris Lubricants IT manager said, “Our existing system has served us very well for many years – it’s reliable and robust, but technology has moved on. It was clear that newer applications could deliver additional significant benefits to the company. Although we looked at a number of ‘stand-alone’ products, we had to consider our future requirements as a whole. After a detailed review of its integrated capabilities, K8, our systems partner’s premier solution, was without doubt, the right choice for our business. K8 will give us advanced, integrated capabilities in key areas such as warehouse management – including barcode scanning, use of hand-held terminals and customer relationship management tools.  We will also gain powerful business intelligence and more sophisticated, real-time reporting facilities. In terms of specifics, full product traceability is now a key requirement for our type of business and K8’s integrated tools handle those needs very well.”

Morris Lubricants will be working very closely with Kerridge Commercial Systems throughout the project. Teams from both companies will ensure that the transfer of business processes is completed smoothly and successfully, with user training being a major component. “Introducing K8 will act as a catalyst for introducing process improvements and we are very enthusiastic about making the system work as efficiently as possible for us.”
Ian Bendelow, Chief Executive Officer at Kerridge Commercial Systems said,“ Morris Lubricants took a very professional approach with this project. They not only spent time evaluating how K8 would benefit their business, but also ensured that the management commitment and user support would be in place to achieve a successful implementation. We are very pleased that Morris Lubricants have chosen to renew their investment in our products and look forward to seeing the company putting K8 to work for them.”

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