|james.brodgen 12/10/2015 11:14:03
“Kerridge Commercial Systems has evolved from an outsourced supplier to an extension of our operation. Their solution has been a perfect fit and their people have forged the strong relationship we have today" Mark Gosney, Operation s Director
Challenges: operational efficiencies, integration, business processes, stock visibility, sales order processing, accounting, management information, scalability, customer service, profitability
Established in 1850, Rawle Gammon & Baker initially traded as a timber importing business and now, with 15 sites, is one of the largest builders merchant in the South West, employing over 200 staff. The company attributes its success to its people and providing exceptional customer service.
RGB knew that they had to overhaul their IT infrastructure, only by doing so would they be able to create operational efficiencies, unavailable within their incumbent system. A fully integrated solution would improve business processes – not least of which in sales order processing, stock control and provide an comprehensive accounting system with management information tools. Scalability for growth were also important considerations. After examining various systems, Kerridge Commercial Systems was the clear winner.
Gains and benefits
An excellent, close working partnership
Tight control from fully integrated processes – saves time, saves money
Information at the fingertips – no time wasted looking up from other sources
Full stock visibility and optimisation, easily facilitated inter-branch trading
Functionally-rich, sales order processing –resulting in improved customer service
Opportunities to improve profitability from both revenue generation and cost savings
A scalable solution which allows the company to grow and develop