In House at the Panelling Centre

In House at the Panelling Centre

“K8 has enabled us to be much more efficient, we can now ensure that complementary products are sold together which improves revenue and profitability” Stephen O’Donoghue, Commercial Development Manager

Challenges: business growth, customer service, financial control, CAD integration. stock control, management information

In House at the Panelling Centre operates a one-stop shop, same day service for flat-pack and pre-assembled kitchens from its 8 branch and multiple warehouse operation. Established in 1974, the company offers an extensive range of high quality, affordable products and a full CAD-based design service. 

In 2007, In House at the Panelling Centre reviewed its IT strategy and recognised that it needed to invest in a new system which would improve customer service, provide greater financial control, tighten stock control and manage profitability more effectively. A key requirement was to choose a system that would integrate with its CAD system enabling all the components from a completed design to be passed directly to the trading system and produce a professional quotation for the customer. The company installed a 100 user K8 system in 2008 with CAD integration

Gains and benefits

  • Efficient CAD integration with K8 maintains tight process control

  • Improved stock control, optimised levels, better use of working capital

  • More effective management reporting – accurate timely information for decision making

  • Greater confidence in system information – information can be relied up in every area

  • Higher standard of customer service – fast, accurate transactions and enquiry handling 

  • Web-enabled look ups for technical data – saves time, supports customer service

  • Business growth easily accommodated – system is scalable to suit requirements

  • Introduction of centralised services, improved effectiveness and control

 

Howdens Joinery

Howdens Joinery

Nottage Joinery

Nottage Joinery
Irish Office Contact:

3013 Lake Drive
Citywest Business
Campus
Dublin 24

Tel: +353 (0)1 469 3375
k8info@kerridgecs.com