Builders Supplies (West Coast)

Builders Supplies (West Coast)

“Kerridge Commercial Systems portrays itself as a professional, forward-thinking company. It is an organisation of substance and integrity who we consider to be a key partner for our future growth” Peter Worthington, Managing Director

Challenges: culture change, partner choice, total package

Builders Supplies (West Coast) Ltd, are a successful, independent, heavy-side builders’ merchant, with depots in Fleetwood, Cleveleys, Preston and Morecambe with plumbing and heating products available in Fleetwood. The company prides itself on excellent customer service levels and high stock availability.

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Builders Supplies (West Coast) realised the significance of investing in a new computer system, such a project was also going to be something of a culture change for the company. The requirements were for a supplier who understood the industry, a system that would be fully maintained and progressed with an upgrade path and a total ‘one-stop’ services solution. Having evaluated several contenders, a short list was identified and detailed reviews were conducted. Ultimately, only Kerridge Commercial Systems met the criteria and an order was placed for K8. Among the deciding factors were the company’s excellent customer relationships.

Gains and benefits

  • Consistent and accurate purchasing and pricing – saves time and money

  • Purchase orders directly placed by fax – more efficient, less paper handling

  • Order Margin Review tools – protect trading profitability

  • Daily management and accounting information has improved cash flow

  • Tighter stock control and PPI – faster more accurate stock checks

  • Automatic invoice matching – saves time, reduces risk of errors

  • Smooth implementation as other branches have been opened up

  • K8 is intuitive –1 hour to train staff to use SOP 

  • An effective framework to highlight management action areas 

  • Opportunities to extend  system use and  improve the investment value

 

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