“I am very impressed with the trading side of K8 and it is very user-friendly, which made it easy to train the staff. The system has a lot to offer.” - Mitul Patel, Auto Express Director
Auto Express signed up with Kerridge Commercial Systems SA in late 2014. Their implementation project kicked off beginning 2015 on our latest K8 version, called Babbage.
Auto Express Director, Mitul Patel made the choice to sign up with KCS based on our knowledge and success with other companies in the automotive parts industry, specifically Euro Car Parts in the UK. Patel said that he was looking for a direct sales and support model provided by a software company that had a lot of industry knowledge and experience, as well as local support which we have with IT Junxion.
Tiaan Grobbelaar, Sales Manager at KCS SA said that “Auto Express’s key requirements for the automotive aftermarket fits squarely into the K8 offering, Autoexpress has already confirmed increased turnover and better controls due to the new system. We look forward to further supporting their growth."
Mr Patel looked at various options before making the decision and saw our system as the only fully integrated solution, with one price per user including potentially all modules, a full implementation team including training and support during go-live.
After only three months having implemented the system, Auto Express complimented KCS on the great trading platform and capabilities such as sales order processing and search facilities – invaluable for customer service, the reporting abilities and controls for management; and the accuracy thereof.
As a new business they did not expect to grow as fast as they have, and they believe that the ERP system they are using, namely K8 contributes to their growth in a significant way.
The initial implementation included a team of three consultants and a project manager from KCS SA. The range of the solution comprised of a full multi-branch and franchise setup with IBT’s, SOP, POS and integrated financials.
Auto Express will continue to invest in the K8 system and phase two will include:
- Franchise model and pricing where different pricing can be set-up for each branch
- Centralised forecasting
- New branches
- Improved stock control across branches
- Ease of reporting
- DC Based: Distributions from Gaborone into the rest of Botswana
- Sales margin control
- Customer specific pricing modules
- Full visibility and control
Established in August 2014, Auto Express is a family orientated business.
“We are passionate about our people, In turn their passion is seen in the lengths they go to serve our customers. We pride ourselves in being able to source any part for any car. We invested in K8 to ensure that our people have the right tool for providing their best service. Service is our best part!"