|admin 20/04/2012 13:04:11
“Migrating to K8 was one of the best business decisions I have ever made – the positive difference to the company has been phenomenal” Ashley Wilson, Managing Director
Challenges: business expansion, specialist systems, IT partner, business processes, customer service
Established in 2003, Express Plumbing Supplies began life as a small, single branch bathroom and heating supplier, based in Barrow-In-Furness, with four employees. The company has grown to become one of the largest independent bathroom, heating, drainage and renewal suppliers in the north west of England, with four branches stocking several thousand products.
By 2004, the company’s basic trading system was proving inadequate for an ambitious company. The search was on for a system more suited to the task, with the necessary flexibility and scalability. Express Plumbing Supplies needed a systems partner who understood the business with proven knowledge and a track record of experience. K8 was chosen. And the company began to enjoy the system’s benefits immediately.
Gains and benefits
Fast sales order processing – gives good services to customers, supported by accurate information
Quotations produced effortlessly – good for customers, speed means better chance of an order
Easy and quick to use purchase control tools – optimise stock levels with visibility of pipeline
Integral accounting functionality – the financial position tightly controlled, cash flow improved
Management information –‘at the fingertips’ supports planning and decision making
Central control - cross-branch visibility and inter-branch trading easily processed
Excellent support and system maintenance – gives re-assurance and future roadmap
Opportunities to introduce additional applications
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