Project Coordinator (USA - Cary)

Job Title: Project Coordinator  
Department: Client Services 
Reporting to: Client Services Director   
Contract Type: Permanent 
Date: August 1, 2016


Company and Department Information

Dancik International is the market leader in developing and delivering fully integrated business management solutions for flooring retailers, wholesalers and suppliers. Our mission is simple: to design, implement and support high performance systems enabling our customers to source effectively, stock efficiently, sell profitably and service competitively.

The Client Services Department provides customers with a wide variety of other services including the installation of new software, consulting and customer training.

Role Summary

The role of Project Coordinator is to support the delivery of software enhancements and new customer implementation projects.  

Main Duties and Responsibilities:

  • Ensure timely and accurate updates are communicated to all stakeholders
  • Coordinate and book resource schedules
  • Maintain internal spreadsheets for projects
  • Monitor consultant activity, and validate ensuring time entries have been properly recorded and tracking down missing time entries
  • Produce weekly and monthly reports
  • Central filing of project documentation, ensuring that all documentation is complete and up to date
  • Ensure billing is reconciled and produced on time during project closeout
  • Provide project metrics to management
  • Participate with project delivery teams to understand, estimate, write and review proposals for software and service deals
  • Complete risk assessment documents for projects
  • Lead review sessions with project teams
  • Work with appropriate resources to verify that team members understand their assignments
  • Maintain an accurate project plan, adhere to deadlines and communicate weekly project status reports, issues, alerts, signoffs and closure to the team, management and the customer
  • Forecast resource requirements for the duration of the project
  • Develop and follow established change management procedures should project plans or schedules be adjusted
  • Build relationships with client and internal resources that characterize partnership, cooperation and trust
  • Perform other duties, as assigned


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